MyZen by Zenoti User Reviews

MyZen by Zenoti
MyZen by Zenoti
Soham Online Solutions Pvt. Ltd.

Customer Experience

Positive experience18.9% of reviews
Neutral7.4% of reviews
Negative experience73.7% of reviews

~ Based on 95 written reviews from the US App Store.

What users say

Is MyZen by Zenoti Safe?

MyZen by Zenoti appears safe based on user ratings. AppsHunter Safety Score for MyZen by Zenoti is 92/100.

This assessment is based on 4,667 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.6% of ratings point to a safe experience
2.4% of ratings suggest some concerns
7.0% of ratings point to a risky experience

~ Based on 4,667 App Store ratings for MyZen by Zenoti.

Is MyZen by Zenoti Legit?

MyZen by Zenoti appears to be a legitimate app. AppsHunter Legitimacy Score for MyZen by Zenoti is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Too much issues

There’s so many issues, gps is incorrect with the app nor real time tip as advertised

App never works

I hate this app why the heck it signs me out then takes forever to login then wont load

Awful User Interface

I’ve worked with Vagaro, Fresha, Mango Mint, and other apps within my aesthetic career - and MyZen by Zenoti has got to be the worst one I’ve ever used.

The user interface makes it impossible to work with.

It’s no intuitive, it’s hard to read and navigate, it’s just…. Bad. Really bad.

Myself and my colleagues ONLY use the app to check our commissions and tips. That’s it. Which is sad, as I would love to just check my app on my phone when I need to quickly see something with my patients, but it’s not even worth opening this app to use. I’d rather get on the desktop version.

Please for the love of god, update this app to make it more user friendly.
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Calendar

Wish the calendar could shrink down

I quit my job over this system.

This entire system was actually part of the reason I finally quit my salon. It’s impossible to do some of the most basic functions that a booking app should be able to do; I cannot change/move appointment start times or view important client info like phone number if I need to reach them outside of their little messenger. Not to mention the constantly making us change our passwords and requiring one to log into my app every single time just to look at my own schedule?? I would 100% rather go back to MyTime or Mindbody than ever use Zenoti again.
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Awful

Consistent bugs, always crashing

Awful

No user friendly at all. Hate it compared to other booking system apps.

Amount

I miss being able to see how much we made before it gets deposited

Fix the issues

We use this app to clock in and out at work. Sometimes it works other times it doesn’t. It could be great.

Review

Always have to delete app and reinstall. Screen just turns black. 50% of the time.

Horribly Complicated for No Reason

This is by far the most annoying software I’ve used in over 25 years. Horrible for the end user. I am very proficient in software applications and this one is terrible. They make it difficult for nearly every feature and function. Ridiculous

Works when it wants to

Works when it wants to,

App crashes

I have an iPhone and I have to redownload this app many times just for it to log me in, sometimes it works but sometimes I get the dreaded black screen instead, pls fix this. I can’t clock in or out when this doesn’t work.

Not a fan

I’m a tattoo artist, this app doesn’t allow you to take deposits or “cancellation fees” and doesn’t give you nearly as much access as it does on a laptop with the main account. I can’t make edits to appointments or client profiles unless I’m in studio so if I book something at home I can’t make adjustments until I’m back at work.
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Work app

This app constantly signs me out then runs slow when I need to look at my appointments. This app seems to be cluttered, I get it. You can see everything but when you can’t change the size of the schedule itself, you have to look at the appointments individually. I still use the original Zenoti app. Fast and easier to navigate.
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Great results

This app is great at notifying you on your service sales and tips plus overall services provided.

Review

I love Zenvery professional

Inconsistent

Sometimes this app works sometimes it doesn’t which makes it an inconvenience when it matters most!

Can you fix the glitches please?!

Can you plz ease fix the glitches? None of the apps or browsers functioning correctly. None of my coworkers or myself have been able to access tip reports from the current pay period for the last week.

Terrible

I work for a spa that uses this platform and it’s horrible! It’s extremely unreliable, glitchy and frustrating. When it’s time to clock in and out, it freezes. if it was my call, we would find an alternative option. Would never recommend this app for a business!!!!!!!!