Cheap product, cheap performance
Not really surprising, this app is for a budget thermal printer and, just like the printer, the app is clunky, doesn’t perform the way you would expect or want it to, but it technically does its job after a lot of extra effort and annoyance. Safe to say I’m going to upgrade as soon as physically possible. If you can afford something better, do it and don’t second guess.
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Was a great simple printer app
The app auto updated the other day and it’s been horrible ever since. Wish they would change it back to the simple printing app it was before. I’m wasting so much more thermal paper trying to get the setting right now
New update
I would love if the app went back to how it was, the font I used to use ain’t there anymore. All my labels I made was gone because of this new update, all that hard work made me have to start over because of a new update. An my labels now coming out terrible, they wasn’t before the new update. This needs to be fixed asap
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Lost functions w update
The recent update within the last few days disabled the function to crop images prior to printing. It also gives me an error pop up every time that my file is larger than 100 files but it’s only one file… definitely not user friendly anymore like it used to be.
Nightmare! I think they’ve been hacked!
Please read- Started having one glitch after another and realized maybe it was time for an update. Sure enough, an update was available so I updated the app (as I’ve done many times).
When I opened the updated version, literally EVERY detail on the ENTIRE app has changed. It’s not even recognizable anymore.
Every label I have ever printed or saved is gone. I have spent hundreds, maybe thousands of hours creating labels for my small business and now it’s all gone and I can’t even print a label now. This isn’t an upgrade, this is a nightmare.
I think this company has been hacked. The customer service number is a WhatsApp number. I’m in tears. Not sure what to do next, but my little business will have to be put on hold until I figure out an entirely new game plan. I do not have time for this.
0/10 do NOT recommend.
When I opened the updated version, literally EVERY detail on the ENTIRE app has changed. It’s not even recognizable anymore.
Every label I have ever printed or saved is gone. I have spent hundreds, maybe thousands of hours creating labels for my small business and now it’s all gone and I can’t even print a label now. This isn’t an upgrade, this is a nightmare.
I think this company has been hacked. The customer service number is a WhatsApp number. I’m in tears. Not sure what to do next, but my little business will have to be put on hold until I figure out an entirely new game plan. I do not have time for this.
0/10 do NOT recommend.
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Response from developer
Thank you so much for taking your valuable time to provide us with such detailed and constructive feedback. We truly value your opinion and will work on optimizing the issues you've raised in our upcoming versions.
Completely New Upsetting Format
I got this printer at the beginning of the year and have been using it to label all my stuff and when I opened the app just now there was a completely new format. It didn’t have any of my history, the way of previously using the printer in the app has changed. It doesn’t even have the default font and now won’t match with any of my other labeled stuff and now the whole thing now is just super confusing rather than before it was just a couple buttons and simple now there are too many aspects and for mini printer it should just be simple. I just want to know if there’s a way to go back to the way the app was before and possibly a recover my history because I have loved printing labels for my stuff and I would love to go back to the old format if possible.
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D80 printer
Cool to use does not print fully, stops halfway.
Great printing app
This app is great for my D20 mini printer! It makes stickers and you can print anything!
Doesn’t print
The printer easily connected to the app but once I tried to print, the sticker came out blank. I tried turning it on and off and reconnecting but it still doesn’t print! Frustrating!
Printer
Works great I love it
Good so far
As of June 2026 this is working well for me, I will come back to make edits if anything ever goes wrong
Didn’t last even a year
Don’t mess with this thermal printer; worked good until it didn’t in less than a year, wasted a roll of labels fuqing with it.
great app but my battery on my printer is being confusing
I love this printer so much but it told me that my battery was low and now when I plug it in it isn’t charging and it just happened suddenly and I don’t know what to do with it because it was working and then stopped working after giving me a battery warning saying that I need to plug it in so I plugged it in but there wasn’t a flashing green light like it usually does when charging and I don’t know what to do
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Cool printer
So far I haven’t experienced any problems with the printer or app, mine connected to my iPhone BT without any issue, a little bit of a learning curve to adjust the letters and font size and the formatting of the paper to place how I want the label layout to look, now I have labels on everything lol…
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Border is not loading
I’ve loved this printer so far it’s been great for labeling my plants as I started planning my garden seeds overly early this summer. I used a few of the images and borders. I hadn’t tried to do so again until today the app is up-to-date. I have proper Wi-Fi. I have my Bluetooth on and connected to the printer. It’s charged plenty but the images for border options just spin and spin and refused to load and I don’t understand why.
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Worked great, then…
It was working great until it did an update and now the borders won’t work on the app. I was trying to get some work stuff done with it and now I can’t use it like I wanted to!
Cute & Fun
I use the small printed images for personalizing greeting cards, letters, gifts, and tuck them in as surprise gifts.
Not bad for basic thermal printing
The software really isn’t bad—if you want bad, go try some of the bargain thermal printers floating around on everyone’s favorite “jungle” marketplace. This one just works. It’s not the best out there, but it’s nowhere near the worst either.
Most issues people run into will likely come down to Bluetooth, not the software itself. In a typical home, you’ve got a crowded 2.4GHz space with tons of devices competing for signal, so connection hiccups aren’t surprising. Usually, the strongest and most stable signal will be closest to your computer.
As for usability, it’s straightforward: install, connect, and print. Adding fields and text is intuitive, and the software even handles firmware updates when needed. It also works across multiple operating systems, so you’re not locked into Apple, Microsoft, Android, or Linux—there’s support for all of them.
Bottom line: be patient, and if you hit a snag, reach out to support. I don’t usually bother reviewing apps or software, but after trying dozens of these small printers over the years—and dealing with some truly awful companion apps—this one deserves a fair shot. YMMV
Most issues people run into will likely come down to Bluetooth, not the software itself. In a typical home, you’ve got a crowded 2.4GHz space with tons of devices competing for signal, so connection hiccups aren’t surprising. Usually, the strongest and most stable signal will be closest to your computer.
As for usability, it’s straightforward: install, connect, and print. Adding fields and text is intuitive, and the software even handles firmware updates when needed. It also works across multiple operating systems, so you’re not locked into Apple, Microsoft, Android, or Linux—there’s support for all of them.
Bottom line: be patient, and if you hit a snag, reach out to support. I don’t usually bother reviewing apps or software, but after trying dozens of these small printers over the years—and dealing with some truly awful companion apps—this one deserves a fair shot. YMMV
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Not sure what everyone’s Problem is?
I used this to connect, then update the firmware of my Nada D21 printer and everything worked great. It was straightforward and very easy to set up. It’s very simple and fast to print out things from the app. One minor critique is that the in app note editor can be a finicky, but it’s not work docking at stars off. Very pleased with the app!
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Response from developer
Thank you so much for your 5-star review, AlizCee! We’re thrilled to hear the app worked perfectly for updating your Nada D21 printer firmware and that you found it straightforward to use. We really appreciate your feedback about the in-app note editor—our team is already looking into ways to make it less finicky. So glad you’re pleased with the app, and thanks for your support!
Great!
I love this app! It is so fun and cool!
