Was a great simple printer app
The app auto updated the other day and it’s been horrible ever since. Wish they would change it back to the simple printing app it was before. I’m wasting so much more thermal paper trying to get the setting right now
HIHawthorne heights fan indy
New update
I would love if the app went back to how it was, the font I used to use ain’t there anymore. All my labels I made was gone because of this new update, all that hard work made me have to start over because of a new update. An my labels now coming out terrible, they wasn’t before the new update. This needs to be fixed asap
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JJulius.011
Lost functions w update
The recent update within the last few days disabled the function to crop images prior to printing. It also gives me an error pop up every time that my file is larger than 100 files but it’s only one file… definitely not user friendly anymore like it used to be.
MMe1672
Nightmare! I think they’ve been hacked!
Please read- Started having one glitch after another and realized maybe it was time for an update. Sure enough, an update was available so I updated the app (as I’ve done many times).
When I opened the updated version, literally EVERY detail on the ENTIRE app has changed. It’s not even recognizable anymore.
Every label I have ever printed or saved is gone. I have spent hundreds, maybe thousands of hours creating labels for my small business and now it’s all gone and I can’t even print a label now. This isn’t an upgrade, this is a nightmare.
I think this company has been hacked. The customer service number is a WhatsApp number. I’m in tears. Not sure what to do next, but my little business will have to be put on hold until I figure out an entirely new game plan. I do not have time for this.
0/10 do NOT recommend.
When I opened the updated version, literally EVERY detail on the ENTIRE app has changed. It’s not even recognizable anymore.
Every label I have ever printed or saved is gone. I have spent hundreds, maybe thousands of hours creating labels for my small business and now it’s all gone and I can’t even print a label now. This isn’t an upgrade, this is a nightmare.
I think this company has been hacked. The customer service number is a WhatsApp number. I’m in tears. Not sure what to do next, but my little business will have to be put on hold until I figure out an entirely new game plan. I do not have time for this.
0/10 do NOT recommend.
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PPhotoCrazo
Response from developer
Thank you so much for taking your valuable time to provide us with such detailed and constructive feedback. We truly value your opinion and will work on optimizing the issues you've raised in our upcoming versions.
Completely New Upsetting Format
I got this printer at the beginning of the year and have been using it to label all my stuff and when I opened the app just now there was a completely new format. It didn’t have any of my history, the way of previously using the printer in the app has changed. It doesn’t even have the default font and now won’t match with any of my other labeled stuff and now the whole thing now is just super confusing rather than before it was just a couple buttons and simple now there are too many aspects and for mini printer it should just be simple. I just want to know if there’s a way to go back to the way the app was before and possibly a recover my history because I have loved printing labels for my stuff and I would love to go back to the old format if possible.
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MMaeMaeMC
