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Nagarik App

Nagarik App

by NITC, Government of Nepal

280 ratings
166 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • January 8, 2020
  • July 7, 2026

Features

Developer

NITC, Government of Nepal
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About

Access a wide range of government services digitally through a single online platform. This app simplifies interactions with government offices, reducing the need for physical visits and queues. Enjoy round-the-clock access to services like police clearance and voter cards, with more being added gradually.

✓Unified government service platform
✓Digital delivery of services
✓Reduced physical queues
✓Round-the-clock access
✓Police clearance reports
✓Voter card services
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What users say

Summarized from real user reviews of Nagarik App. Based on 280 reviews and a 2.9/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀One-stop shop for government services
  • 👍Convenient for accessing documents
  • 💡Potential to integrate more features

Negative things

  • 🐛Frequent crashes and bugs
  • 🔒Concerns about data privacy
  • 👎Unreliable and inconsistent performance
  • 🤔Limited functionality for users abroad
See all reviews

What's New in Nagarik App

2.0.110

July 7, 2026

We're continuously working to enhance your experience with NagarikApp. Keep your app updated to enjoy the latest features, improvements, and a smoother experience. In this release: Improved app performance and overall stability Added Pension Management Office services Added Consular Verification service for the verification of Police Clerance Certificate Added Blood Information Portal Added Education services to link transcripts from participating Nepali universities Minor UI improvements and bug fixes

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User reviews

Most RecentHighest RatedLowest Rated

Unreliable app

I have linked several important documents to Nagarik App, including my Driving License, National ID, and PAN Card. However, these documents frequently appear blank or fail to load properly. Important details such as the photo, document number, and other information are often missing.

This is a serious issue because many users, including me, rely on the app as a digital document wallet and do not always carry physical copies. When the documents fail to load, it can create unnecessary problems during traffic checks, identity verification, or when official documents need to be shown quickly.

Please improve the reliability of document synchronization and ensure that all linked documents are consistently available and display complete information at all times.
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prakashlamaprakashlama

License photo problem

License ko aadi matra photo dekhauxa purai loading hudaina .

License photo is not showing clearly . Only half image is loading and written letters are freezing.
Himalayan8848Himalayan8848

App update issue

I have already submitted all the documents before updating app and it again needs to submit all the documents after app update. Why?? Please fix this issues.
Pradip and OswiPradip and Oswi

Not a good app

Once you log out or uninstall it due to some issues, you can’t log back in. Document details keeps on disappearing in iOS and not recommended until government decides to update and fix all the bugs and glitches. Not recommended as of June 2026z
aalocoaaloco

the best app for nepal government thankyou nepal sarkar

gshdhdhahsh
ratan malaratan mala
See 161 more reviews

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User experience

🐞

Reported Bugs

4 issues

Unable to verify documents

Bug

Registration process issues

Bug

Compatibility problems on older devices

Bug

Frequent server errors

Bug
✨

Requested Features

4 requests

Add email/alternate login options

Feature

Integrate national ID card

Feature

Expand to include vehicle tax and other services

Feature

Improve user interface and user experience

Feature

FAQ

What is the Nagarik App?

The Nagarik App is a mobile application developed by the Government of Nepal to provide various government-related services through a single online platform. Its goal is to simplify and digitize the delivery of these services to Nepali citizens, reducing the need for physical visits to government offices.

What kind of services does the Nagarik App offer?

The app offers a spectrum of government services, with 25 services currently included. Examples range from obtaining a Police Clearance Report to accessing Voter Card services. More services are being added gradually based on citizen needs.

Is the Nagarik App free to use?

Yes, the Nagarik App is a free application. There are no charges for downloading or using the services provided through the app. The government aims to make these services accessible to all citizens digitally.

Can I access services anytime with the Nagarik App?

Yes, one of the key benefits of the Nagarik App is its round-the-clock availability. Citizens can access government services online at any time, even during holidays, eliminating the constraints of traditional office hours.

What are the main benefits of using the Nagarik App?

The app aims to revolutionize citizen-government interaction by providing a simplified and systematic digital platform. Key benefits include reducing physical queues, minimizing the need for in-person visits to government offices, and enabling convenient access to services anytime, anywhere.