Login System Needs Improvement
I live abroad and cannot access my Nagarik App account because logging in requires a verification code sent to my Nepali mobile number, which I can no longer access. There is no alternative login method, making it impossible for me to use my account. Please introduce email and password login, along with secure alternative verification methods for users living abroad (like security questions). Improving the login system would make the app much more accessible and user-friendly.
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Registration Issue
I would give 0 stars if possible. What a stupid and nonsensical app that doesn’t recognise all 3 identification documents (passport/citizenship/NID) for verification purposes. This app needs to be updated. MAJOR technical issue that needs to be fixed ASAP. This app’s clear purpose is to make things difficult for citizens. FIX THIS NOW 🙏
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Application of NID
This app is still not mature enough on security, privacy and functionalities. More glitches are expected to be solved by the highest level of technical and management intellectuals.
Server Error
Hire a better database engineer. Don’t give a project that is linked with the data security to a noob who vibe codes the app.
Eauta server dhanga le chalauna sakeko xaina ani bank ma NIN haal bhanera hunxa rukh bata tipera lyara halni hora download garna wa details herna khojda server error bhayesi. Physical card line bau ama lai dinnan afai aba 6000km flight hanera aunu card ko detail lina ra bank ma bharna lai
Eauta server dhanga le chalauna sakeko xaina ani bank ma NIN haal bhanera hunxa rukh bata tipera lyara halni hora download garna wa details herna khojda server error bhayesi. Physical card line bau ama lai dinnan afai aba 6000km flight hanera aunu card ko detail lina ra bank ma bharna lai
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Screenshot Issue
Just wanted to know why cant i screenshot in nagarik app.
Worst
Manxi ko photo khe dekhako xaina k ho yesto pani hunxa ani nin number halay pani something wrong banxa 😔unsatisfying app
Update
Not get update in time at App Store .ln Play store update get faster than App Store .
Unreliable app
I have linked several important documents to Nagarik App, including my Driving License, National ID, and PAN Card. However, these documents frequently appear blank or fail to load properly. Important details such as the photo, document number, and other information are often missing.
This is a serious issue because many users, including me, rely on the app as a digital document wallet and do not always carry physical copies. When the documents fail to load, it can create unnecessary problems during traffic checks, identity verification, or when official documents need to be shown quickly.
Please improve the reliability of document synchronization and ensure that all linked documents are consistently available and display complete information at all times.
This is a serious issue because many users, including me, rely on the app as a digital document wallet and do not always carry physical copies. When the documents fail to load, it can create unnecessary problems during traffic checks, identity verification, or when official documents need to be shown quickly.
Please improve the reliability of document synchronization and ensure that all linked documents are consistently available and display complete information at all times.
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License photo problem
License ko aadi matra photo dekhauxa purai loading hudaina .
License photo is not showing clearly . Only half image is loading and written letters are freezing.
License photo is not showing clearly . Only half image is loading and written letters are freezing.
App update issue
I have already submitted all the documents before updating app and it again needs to submit all the documents after app update. Why?? Please fix this issues.
Not a good app
Once you log out or uninstall it due to some issues, you can’t log back in. Document details keeps on disappearing in iOS and not recommended until government decides to update and fix all the bugs and glitches. Not recommended as of June 2026z
Should add option for email login
I am in abroad and wanted to login this app but it requires Nepali phone number. It should be changed to email option login for nepalese staying abroad. Verification should be done thorough uploading citizenship for given period a week and not through only mobile number.
If it is intended only for Nepalese staying in nepal then its very wrong and its no use for people like me. that’s why Nepal is still behind in many sectors because government is not including the smart youths staying and working hard in foreign land sending large remittances to home country.
Please please focus on including Nepalese working in Other countries regardless of the situation. So they can invest and help grow nation through online platforms. Making digital app is not enough unless government includes the NRNA Nepalese
once a Nepalese always a Nepalese 🇳🇵🇳🇵
1 star ⭐
If it is intended only for Nepalese staying in nepal then its very wrong and its no use for people like me. that’s why Nepal is still behind in many sectors because government is not including the smart youths staying and working hard in foreign land sending large remittances to home country.
Please please focus on including Nepalese working in Other countries regardless of the situation. So they can invest and help grow nation through online platforms. Making digital app is not enough unless government includes the NRNA Nepalese
once a Nepalese always a Nepalese 🇳🇵🇳🇵
1 star ⭐
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the best app for nepal government thankyou nepal sarkar
gshdhdhahsh
Nagrita issue
Nagritaa ma problem aauxha savai document show hunxhaa only nagritaa so i give only 3 star
User Friendly
Ramro chha tara ajai sudhar garnu parchha. Through Nagarik App bata Online health Insurance Apply garnu milne ni bayae hunthyo jasto lagchha.
Useful App for nepali
Very helpful no need to carry any documents ❤️
App is not working
App is not working. Says something went wrong.
Login options
I would like to suggest adding more flexible login options to the Nagarik App.
Currently, login is limited to mobile number OTP verification, which can be inconvenient for users who face issues with SIM registration, OTP delivery, or number access. To improve accessibility and user experience, please consider introducing additional login methods such as:
- Email and password login
- Google or Apple ID sign-in
- Biometric login (Face ID / fingerprint)
- Backup recovery options for users who lose access to their registered number
These features would make the app more user-friendly, secure, and accessible to a wider range of users, including those living abroad or facing technical issues with mobile verification.
Thank you for your efforts in building digital services for citizens. Adding these options would greatly enhance usability and reliability.
Currently, login is limited to mobile number OTP verification, which can be inconvenient for users who face issues with SIM registration, OTP delivery, or number access. To improve accessibility and user experience, please consider introducing additional login methods such as:
- Email and password login
- Google or Apple ID sign-in
- Biometric login (Face ID / fingerprint)
- Backup recovery options for users who lose access to their registered number
These features would make the app more user-friendly, secure, and accessible to a wider range of users, including those living abroad or facing technical issues with mobile verification.
Thank you for your efforts in building digital services for citizens. Adding these options would greatly enhance usability and reliability.
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Thanks kp oli
Thank you kp oli this app make your attempt
On the way to be super app for
It is best app. Need improvement as it is doing
