Nahdi the best !
Nahdi is one of the best in product availability and discounts!
Cancelled order
I was very disappointed because my order got cancelled and I paid it already. Now, I have to wait until tomorrow or several days to get my money back. The pharmacist was uncertain about the refund. I wished he looked for another nahdi pharmacy nearby if the product wasn’t available to them. It would be easy in this way instead to cancel my order. It is very inconvenient.
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Very disappointing
The Nahdi app is very disappointing and needs significant improvement. There is no proper option to communicate or follow up when an item delivery is delayed. Customers are left without clear updates or information about their orders.
The app is not reliable for online shopping. Even when visiting physical Nahdi branches, sometimes the items are also out of stock.
An online shopping app should make purchasing easier and more convenient, not create additional frustration. Nahdi needs to improve its stock availability, delivery service, order tracking, and customer communication.
Overall, a very poor shopping experience. Not recommended for online shopping until these issues are addressed.
The app is not reliable for online shopping. Even when visiting physical Nahdi branches, sometimes the items are also out of stock.
An online shopping app should make purchasing easier and more convenient, not create additional frustration. Nahdi needs to improve its stock availability, delivery service, order tracking, and customer communication.
Overall, a very poor shopping experience. Not recommended for online shopping until these issues are addressed.
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للاسف
مضطرة استخدمه و لكن ما استفدت و لا مرة من النقاط الي يقولون عنها
Delivery
Abdullah delivered my products from online Nahdi pharmacy, very good service, he even had change for my big amount of money which was very helpful and made the delivery process smooth
تعامل اقل من المستوى عدم احترافية
صيدليين يتعاملون بشكل سيئ
Horrible
Extremely Disappointing Service – Avoid If You Value Your Time
One of the worst customer service experiences I have ever had. It has been over a month since I placed my order for vitamins, and I still have no idea where my order is. Despite contacting their team multiple times, I have received no clear answers, no proper updates, and absolutely no resolution.
Every time I reach out, I am told that the matter will be investigated. Yet nothing happens, and I am left chasing them for information about an order I have already paid for. How can a business take a customer’s money and then fail to provide even the most basic information about the status of an order for over a month?
This is completely unacceptable and demonstrates a shocking lack of professionalism, accountability, and respect for customers.
At this point, I have requested a full refund because I no longer want their products or services. After this experience, I have completely lost trust in this company and will never order from them again.
If you value your time, money, and peace of mind, think twice before ordering from this pharmacy. Customers deserve transparency, reliable service, and clear communication — none of which I have experienced here.
A deeply frustrating experience and a complete disappointment.
One of the worst customer service experiences I have ever had. It has been over a month since I placed my order for vitamins, and I still have no idea where my order is. Despite contacting their team multiple times, I have received no clear answers, no proper updates, and absolutely no resolution.
Every time I reach out, I am told that the matter will be investigated. Yet nothing happens, and I am left chasing them for information about an order I have already paid for. How can a business take a customer’s money and then fail to provide even the most basic information about the status of an order for over a month?
This is completely unacceptable and demonstrates a shocking lack of professionalism, accountability, and respect for customers.
At this point, I have requested a full refund because I no longer want their products or services. After this experience, I have completely lost trust in this company and will never order from them again.
If you value your time, money, and peace of mind, think twice before ordering from this pharmacy. Customers deserve transparency, reliable service, and clear communication — none of which I have experienced here.
A deeply frustrating experience and a complete disappointment.
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Really bad service
أطلب استلام من الصيدلية.. الصيدليات القريبة الطلبات غير متوفرة فأتعنى وأروح صيدلية بعيدة لاستلم على أساس الطلب متوفر لكن يطلع أغلب الطلب غير متوفر .. ما عاد أطلب ما يعملوا أبديت في الموقع ..خدمة سيئة
Costumer Service was too bad.
One star for their costumer services. It was too bad and not really addressing your concerns about their product. And they gave me a used product. How come? They keep saying they will get back to you until now no respond. This is not acceptable.
HEAT
Your app reduce a lot of hate in my phone
Out of stock items are listed as available.
I ordered and paid a listed available item on the app but turns out it’s not available. The worst part is, the refund I received was lower than the advertised price which I paid. I called their customer service but I was transferred to another agent because I don’t speak Arabic. I waited for literally 30 minutes and nobody answered the phone. Utterly disappointed.
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My order was canceled without notification
I placed an order for 4 products. Only one was delivered and the rest showed cancelled on the app without any further explanation on the refund. Tried reaching out to the WhatsApp number but it didn’t show the canceled order. Now I don’t know what to do almost 500 SAR in this order
الطلب يلغيها من نفسهم
👎🏻
سوء خدماتكم
ماتردون على الهاتف و تزعجونا بعروضكم وتحددون موعد للتوصيل وتتاخرون لن اطلب منكم مرة ثانية
no contact
I’ve been waiting for my order for 3 weeks now, and there is no way to contact anyone from Nahdi. Whatsapp’s been under updates and phone calls are never answered!! Tracking updates on app are also inaccurate!
Very slow
Showing the wrong items when I search for them
سهل الاستخدام
سهل الاستخدام والعروض فيه كثيره
مافي خصم
كل الاكواد منتهيه ولا فيه اي كود صالح ومبالغه في سعر التوصيل ارجو توفير العروض الحقيقيه مش الوهميه
Riyadh
دائما متميزين
استلمت بودره مضغوطه مكسره
اتمنى تعويضي
