I can no longer click on the sick slips (doctor’s notes) anymore.
Please fix this. As this is the main reason I continue to use this app. I can’t even email my own email to get the doctor’s note.
Thankful
I found Doctor Davison to be patient and extremely helpful. At no moment did I feel like she was trying to pressure me into any particular type of remedy. She really asked me thoroughly every question she needed to in order to figure out my case. This is the second time I’ve used NALC Telehealth and again I’m extremely pleased with the service.
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Great Online Tool
The Doctor I saw was very professional and succinct. Being able to see a doctor online was a great convenience and time saver. Time is my most precious commodity.
Way better then going into Urgent Care
I have used TeleHealth on multiple occasions, every time has been quick. The doctors, NP, or PA have been professional and understanding.The appointments are thorough, but quick. There is generally less then 7 minutes of wait time to be seen. It costs less then an actual visit. It’s so convenient, especially when you are sick and don’t want to leave your residence just to wait in an Urgent Care for who knows how long. I definitely recommend using TeleHealth!
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This is what we need
Save time and money
Very efficiency
Very efficiency
Great experience
Doctor listened to me and prescribed something to help.
NOT UP TO DATE
Warning! I used this service and was charged A-LOT because the provider was NOT IN NETWORK with NALC health insurance plan. I’m not sure why they would have a provider on the app, available for a session, who was not in network with the insurance. When I called customer service, they said I can only get Telehealth from the Cigna website and this App is outdated with its providers. HEADS UP IF YOU DON’T WANT TO BE CHARGED EXCESSIVE AMOUNT. don’t use this app and go to Cigna website for Telehealth services. I wish someone told me this before using the app.
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Get ready to spend hours waiting
I have spent hours waiting with a sick kid for a physician that never shows up just to get transferred to wait for another doctor that never shows up then transferred again. All while their profiles say that they are available. I have even waited over an hour for a physician just to be notified that that doctor doesn’t see pediatrics.
This app makes being sick just that much more difficult.
This app makes being sick just that much more difficult.
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Wait time
I was very disappointed with the network today. I waited 30 minutes and was switched to 3 doctors to end up not seeing any of them. Ended up canceling and going back on to see another doctor which finally helped me out.
Dr Khan
Dr Khan has a great bedside manner and provides great advice. Will always request him when he is on duty.
Excellent visit and doctor!
Excellent visit and doctor!
Rude Dr
Don’t use this app. The first two doctors I tried to have a visit with hung up on me and the third felt like it was an interrogation when I just need something for my cough and a note for work.
Telehealth
The video visits are great. Usually when you feel under the weather. No matter what the symptoms. No one wants to wait in an office. They visits in the comfort of your on home are great. Thank you for Telehealth
Awesome Doctor
Dr.Nakia is so professional and polite. She listen to me and gave me great feed back. If I could I see her every time , I use this app.
Forced to telehealth
I am a type 1 diabetic who takes insulin everyday
I forgot my medicine at home, and while I am elsewhere for 2 days, I wanted to pickup a small script refill to last me until I get home.
I was forced to see a new doctor and pay $68 (my union insurance didn’t come up as “accepted”) for them to write me the same script I already have. I’ve taken insulin for a decade, this is all the same information, but they forced me to get a new script and visit a new telehealth doctor at 9am to ask for a new temporary refill/small script. Very frustrating, as I have to pay this fee for doctor and now also pay my copay at the pharmacy
I forgot my medicine at home, and while I am elsewhere for 2 days, I wanted to pickup a small script refill to last me until I get home.
I was forced to see a new doctor and pay $68 (my union insurance didn’t come up as “accepted”) for them to write me the same script I already have. I’ve taken insulin for a decade, this is all the same information, but they forced me to get a new script and visit a new telehealth doctor at 9am to ask for a new temporary refill/small script. Very frustrating, as I have to pay this fee for doctor and now also pay my copay at the pharmacy
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Dr. Devon Allen
My husband and I both had a visit with Dr. Allen and she is fantastic. Very thorough, professional and caring about what is going on with her patients. We will definitely be seeing her again if the need arises and she is available.
Greatest since slice bread.
Was in my car , ready to head to an urgent care. There I would have to wait and be around people who have the flu, covid etc. Then I remembered this from the NALC. What a Godsend. Since I had this before, I knew what I needed. Doctor prescribed exactly what I needed. Cheaper, and more efficient than Urgentcare.
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User friendly
Simple account setup. Doctor was professional, informative and helpful.
Wonderful service!
I have used this Telehealth portal before and it’s absolutely the way to go. I’m currently traveling in another state and could be seen this way in a matter of minutes. The doctor was wonderful
Yellow jacket bee sting
I am very grateful and impressed at the prompt service the NALCHBP Telehealth offered to me today! I was happy to be able to personally select a doctor based on their bio provided. I feel I selected a doctor based on MY needs. I loved that I could send pics/current video of my ailment so the doctor could view my condition too. What a wonderful convenient service! My condition was assessed and treatment was promptly recommended. The experience gave me an immediate piece of mind that I was going to be OK. Thank you!
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