Very late in market
Very late
Worst experience of wallet
Its been 10 days this app doesn't even start and crashes everytime. Do you even know this is happening in iOS. Where is the update? Where are the developers? Is this the way that namaste pay can compete with the rivals? No way, you are far far behind in the race. I would say you are not even in the race.
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Barebones and barely functional
Cash backs from top-ups never happen even though promo codes are accepted by the app. This is nothing more than a scam.
Severe lack of payment outlets. Only electricity and water bills and balance top ups are supported as of now.
The app constantly nags us with notifications throughout the day, but tapping on them brings us to the app homepage instead of the message of the respective notifications.
Severe lack of payment outlets. Only electricity and water bills and balance top ups are supported as of now.
The app constantly nags us with notifications throughout the day, but tapping on them brings us to the app homepage instead of the message of the respective notifications.
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15% cashback
Why i did not receive 15% cashback after paying from this app in Big Mart? I reached customer support and they told me to contact head office and message in viber. I did both but i did not get any response.
Cannot add money, useless app
1. Under “mobile app” option to add money, the dropdown that is supposed to show the list of supported banks does not work. You have click it several times in quick succession to see the list. Then you have no choice but to select your bank again and again on this list that keeps refreshing (up to the same number of times you had to click the dropdown)! This seems like a bad game feature the developer put in place although I’m sure the requirements didn’t have it.
2. After that weird process above, I see my selected bank appear on the dropdown under mobile banking. Clicking continue button prompts you to enter 4 digit PIN. I enter my PIN for this app (by the way this app signs you in with your mobile number and a 4 digit PIN) and click Verify. Error occurs saying something to the effect of bank account is not valid!!
Shame on NTC and Rastriya Banijya Bank, two of the biggest governmental entities, for not managing this app project well. They can’t even put a simple QA in place to detect and fix the simplest types of bugs before even thinking about deploying this broken app to the App Store. We are not even talking about hiring ethical hackers to find and fix subtle bugs here. Very disappointing!
2. After that weird process above, I see my selected bank appear on the dropdown under mobile banking. Clicking continue button prompts you to enter 4 digit PIN. I enter my PIN for this app (by the way this app signs you in with your mobile number and a 4 digit PIN) and click Verify. Error occurs saying something to the effect of bank account is not valid!!
Shame on NTC and Rastriya Banijya Bank, two of the biggest governmental entities, for not managing this app project well. They can’t even put a simple QA in place to detect and fix the simplest types of bugs before even thinking about deploying this broken app to the App Store. We are not even talking about hiring ethical hackers to find and fix subtle bugs here. Very disappointing!
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Response from developer
Sincere apologies for the inconvenience, request you to reach us out on Viber chat: +977-5050050500 or on WhatsApp Chat: +977- 9851250500 and share the details of the issues you faced in detail and we will resolve the same on the utmost priority.
