Namaste Pay User Reviews

Name: Namaste Pay
Rating: 3 (2 reviews)

Namaste Pay

Nepal Digital Payments Company Limited

💰 Finance

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Very late in market

Very late

DORIKLY

3 years ago

Worst experience of wallet

Its been 10 days this app doesn't even start and crashes everytime. Do you even know this is happening in iOS. Where is the update? Where are the developers? Is this the way that namaste pay can compete with the rivals? No way, you are far far behind in the race. I would say you are not even in the race.

Sumone455

4 years ago

Barebones and barely functional

Cash backs from top-ups never happen even though promo codes are accepted by the app. This is nothing more than a scam.

Severe lack of payment outlets. Only electricity and water bills and balance top ups are supported as of now.

The app constantly nags us with notifications throughout the day, but tapping on them brings us to the app homepage instead of the message of the respective notifications.

curiocty

4 years ago

15% cashback

Why i did not receive 15% cashback after paying from this app in Big Mart? I reached customer support and they told me to contact head office and message in viber. I did both but i did not get any response.

Kyubimanas

4 years ago

Cannot add money, useless app

1. Under “mobile app” option to add money, the dropdown that is supposed to show the list of supported banks does not work. You have click it several times in quick succession to see the list. Then you have no choice but to select your bank again and again on this list that keeps refreshing (up to the same number of times you had to click the dropdown)! This seems like a bad game feature the developer put in place although I’m sure the requirements didn’t have it.
2. After that weird process above, I see my selected bank appear on the dropdown under mobile banking. Clicking continue button prompts you to enter 4 digit PIN. I enter my PIN for this app (by the way this app signs you in with your mobile number and a 4 digit PIN) and click Verify. Error occurs saying something to the effect of bank account is not valid!!

Shame on NTC and Rastriya Banijya Bank, two of the biggest governmental entities, for not managing this app project well. They can’t even put a simple QA in place to detect and fix the simplest types of bugs before even thinking about deploying this broken app to the App Store. We are not even talking about hiring ethical hackers to find and fix subtle bugs here. Very disappointing!

Wallet_Sansar

4 years ago

Response from developer

Sincere apologies for the inconvenience, request you to reach us out on Viber chat: +977-5050050500 or on WhatsApp Chat: +977- 9851250500 and share the details of the issues you faced in detail and we will resolve the same on the utmost priority.

URGENT (PLEASE READ AND RESPOND)

This Payment app has one of the most unique feature here (offline payment) and i am totally fascinated from this idea but this app lags many things. What if Namaste Pay ties up will all those “DIGITAL WALLETS” of Nepal and make a network? i mean what if we are able to send money from Namaste Pay to eSewa, Khalti and other popular payment app ? this is what i have had been thinking hope you got me. Please take this a suggestion and let us know if you will bring such features on upcoming updates ‘upcoming in the sense of coming soon not like after 5-10 years’. ani if thing is about bug fixing and vulnerabilities why don’t you use platforms like Bugv or hire group of ethical hackers to find bugs for you? lets try this once lets make a change let the change come for you guys. Hoping for a positive reply.

ttylvvgbb

4 years ago

Response from developer

We really appreciate feedback and we thank you for taking your time to provide us with your valuable suggestion. We assure you that we are working constantly to mitigate the bugs and improve our app and provide a better service to all of our users. As for the inter-operability of the app where in a network of digital wallets will work together, that functionality will may take a bit of time (as the reliability also lies with other wallets), but we can confidently say that this future is not that far!!!. Stay Tuned, we are on for a ride :)

Linking Bank Account doesn’t work

Namaste. Its unable to add/link Bank Account, always pop-up with message “Something went wrong, try again after sometime “. Till then, its useless. I hope, it gonna fix out and also there will be many others banks list available to add.

N-Sirish

4 years ago

Response from developer

Hmmm... That shouldn't have happened, apologies you had to face this, please connect with us on Viber chat: +977-5050050500 or on WhatsApp Chat: +977- 9851250500 and share your concern/issues faced in detail and we will resolve your them on priority.