App issues
First of I want to say this boutique is awesome. I have loved the clothes I have gotten from here and that is the reason I have still kept the app. The reason for 1 star is because I can’t do anything on the app. It freezes,Lags crashes, reload the same 5 things repeatedly. I have waited a couple months and they don’t seem to have fixed the issues and are in no hurry with it.
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Doesn’t work
I’ve had the app downloaded for a week and it’s been down the entire time?
Beware Shopaholics
App is user friendly
Customer for life
Nana Macs Customer For Life!!! I’m happy with shipping, quality AND price. The models go out of their way to answer your questions during their lives and they truly have customer service in mind and give back to their customers through giveaways and order refunds. Get the App, join the family.
Great customer service!
I needed to change the shipping option for my order so I could get in time for family Christmas pictures. I sent an email, Cessie took care of changing my shipping and invoicing me. I paid the shipping and they got my package sent out. So thankful they did that so I wouldn’t have to change outfits for pictures. They are awesome!
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Happy
So I had seen an outfit from nanamacs in a ad on Facebook and I fell in love with it instantly. I’m hard to find clothes for. I ordered this outfit and waited like a crazy person checking shipping I was so excited. When I got it I opened it and both items had some issues not sure how but I emailed them about it and I got a response back the next day. They were actually kind I did send them the pictures of the products and they took care of the situations I had read some reviews saying they have bad customer service but that was not the case for me at all. My needs were met and they will be getting my business again. I also had seen some people make comments about shipping but it was actually pretty fast compared to other places. Thank you Nanamacs for the excellent service!
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Cute clothes
Wish they offered more black clothing. The sweaters aren’t usually as soft as they appear. My biggest complaint is the app doesn’t show the measurements for the sizes and if I want to use a browser and just reopens the app. I’m using an iPhone 13 max pro if that helps. Prior iPhone did the same thing. How am I supposed to know if I’m ordering the right size if the measurements aren’t listed?
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I’m in LOVE with this website!
The clothes and shoes are the hottest stuff I’ve seen so far. The fit and materials are excellent and at a price point the majority of people can actually afford to have!
Lack of Customer Service
Emailed boutique to ask for measurements on a particular sweater tunic since no bust measurements were given. I looked below I’m details and for which model was used, but her face was covered so wasn’t sure and they didn’t list her name on this item. So I emailed asking for help and the below is what they sent - “ Please refer to the product description and size charts within each product listing for specific sizing questions. All available sizing information for an item will be listed on the product page. You may also refer to our Model Specs page to see which model is closest to your size; if that model tries on an item during a live feed, their specific size will be listed in that product's description to help give customers an idea of what might work best for them. Best Regards, Shelby” They did reply, but it was not very helpful. The particular sweater tunic I asked about did not contain any info of who the model is (face covered by phone) or size specs, or comments. I had a $352 (so far) cart from this company and they can’t take the time to give me measurements directly or be helpful enough for consumers to list across the bust measurements with each listing in the details section, but list sleeve and hemline measurements? I went on Facebook and tried searching and looking thru videos to find any info I could by watching some of the live feeds with no luck. Which I decided is absurd and asking a lot of me on my end as the customer. For an a example of helpful details…check the details on items on free people online or small town boutique Turquoise Heifer online. Those places, especially the latter of the two, goes above and beyond in giving all the info you need in their details. Which I get not everyone wants to put that much work into it, but then take the time when potential customer asks.
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Love this boutique!!!
These close are so cute and bring me outside of my comfort zone. I feel sexy, confident, but classy at the same time!!! Highly recommend!
Pictures won’t load but great company
As mentioned above. The pictures won’t load once clicked on in the app. However ordering online from this company is great. Clothing is great quality
Beautiful ladies
I have always gotten my order in a timely manner and love love how sweet you girls are!! Thank you for bringing such beautiful items to us 💕💕
Melodie potoczny
Melodie potoczny
meh
good quality but wayyyy over priced like $30 for a necklace come on now. That is stupid!!
The best!
Great quality of clothing and price! And the shipping process is good. My only recommendation is, it’s always best to watch the New arrivals, Restock lives to see better color of merchandise, the color online can be a tad different otherwise Great Boutiques thus far. Always having specials and deals and giveaways
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Obsessed
Cute clothes, great prices & free, fast shipping!
Yay NamaMacs!
Love that they have an app, it’s so easy to take screen shots for reselling and to keep track of my favorites. Sometimes it’s buggy (like clicking restock takes you to curvy) but other than that it’s amazing.
Love
Been a Nana fan for like two years now. All the clothes/shoes are very well made and last forever. Also, the models are all so sweet and amazingly gorgeous. It’s so easy to shop on the app and I LOVE how when you go to type in your credit card you can just put your camera up to the card and it takes the information for you! The fact that they have a curvy section makes it even more amazing.
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Love love love
I absolutely adore every piece I get from NanaMacs! The quality, detail and designs are swell! The app is so easy to use!
Couldn’t be more pleased.
Thanks NanaMacs!
Couldn’t be more pleased.
Thanks NanaMacs!
❤️❤️❤️
Obsessed with Nana Macs!! Watch the live videos every day and try to purchase as much as possible! Love the clothes and love the #nanafam! Always fast/free shipping which is a plus also. This app makes it easy to keep up with what’s new!
NanaMacs All The Way!
I love this place! I order as many times as I can with them! I keep finding myself coming back for more! Especially there shoes! Love them!
