So Upset
This was one of my favorite apps. I had it for years, and over the years I created so many play list. Hip Hop, R&B, Disco, Rock, Alternative, Reggae, Spanish music, etc. Over the past two years, at least half of all my play list have been cut in half. Half, if not most of my favorite songs stopped playing in all my play list. Because my play list music was never restored, and more music kept being removed. I had no choice but to delete my subscription.
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Bummer
I was getting ready to move back to Napster for a playlist I made. After seeing you’re in support of AI music, I can’t. Real musicians deserve for their music to be respected just like musicians did when Napster first started.
Just throw the whole corporation away atp….
Haven’t used napster in over 8 years, since switching to spotify in late 2017, but today I randomly remembered the Even earprint feature and wanted to see if it was still a thing, so I came here and I must say it’s really sad to see how strong the influence of the AI monster is on these tech companies……
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New Phone, ZERO Playlists Saved!
I recently got a new smartphone... NONE of my playlists were saved in the Napster app. I've had Napster since it was Rhapsody. I'm so disappointed! I'm logging off and never subscribing again... Like ever!
Cold Turkey
I subscribed to Napster for years And had a substantial amount of playlists and artists that I was listening to.They simply deleted all my Playlists and music that I have been gathering And switch to AI generated music. I immediately canceled my subscription.
AI slop scammers
Haven’t used this in a while. Apparently, they’ve removed all the music in favor of AI slop. They’ve continued billing me this whole time.
This whole company can burn to the ground.
This whole company can burn to the ground.
They ruined the app
Ai music is trash
Worthless for my use
I’ve been a loyal subscriber for years, but with the changes to the AI driven platform, and removing access to playlists that I created over years I can not continue to spend money on something that doesn’t support REAL artists.
I have no desire to listen to fake music produced by software.
Napster did not care what their members wanted- their response to my concern was to tell me to cancel the service, which I did.
I have no desire to listen to fake music produced by software.
Napster did not care what their members wanted- their response to my concern was to tell me to cancel the service, which I did.
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Napster
Excellent Application
Love it!!
Rly love interacting w the new companions and making my own songs. It’s actually super fun!!!
Used to be awesome
I don’t know what the hell happened with Napster, but all of my music from over the years is gone and now it’s some AI garbage.
Cancelled my subscription. Good riddance.
Cancelled my subscription. Good riddance.
Garbage
Taking a name that’s tied to rebellion and innovation and turning it into a pathetic AI dumpster fire
I’m begging for help
I have been a paying Napster subscriber since the day paid service began and for years before that (I am probably a 20 year customer). Since your App upgrade I cannot sign on AND I cannot get help. Because I am an original subscriber, I have a user name only (not an email account). For years everything was great, but now sign on demands an email address. Of course Napster doesn’t recognize my email address and/or my password.
Repeated efforts to sign on and repeated efforts to contact Napster have all failed.
Please help me solve this.
Repeated efforts to sign on and repeated efforts to contact Napster have all failed.
Please help me solve this.
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Charges without account
Have been trying to cancel my subscription for months now and the website claims I had a “free” account yet still charges my card $9.99 a month for an app I can’t use. Customer service is nonexistent. Never download this app.
Wannabe SUNO
I actually kept my Napster subscription, even though I had AppleMusic, because I had playlists & everything organized better than Apple, but now that they’re trying to be SUNO, it’s a perfect time to stop giving them my money.
SLOP
Such a distasteful business plan for a once iconic company. An absolute slap to the face of REAL artists, musicians, and producers.
Ridiculous bait and switch after YEARS
I have used Napster (then Rhapsody) for 15+ years, curated thousands of hours of playlists, and until late 2025 have enjoyed this service. But now it is no longer. In 2025 I started to notice that some artists were no longer supported and/or songs going missing without warning. Then the slow decline took a nose dive off a cliff after they completely, and without warning, transitioned from a streaming platform to ai “music” only. Complete disservice to loyal subscribers.
Oh, but they offer playlist porting you might say. Well, I’ll tell you that’s completely messed up right now too. I can sign into the app again just fine, but try and click the link for legacy playlists and using the same credentials, cannot log in.
Honestly I should thank Napster for making me realize how fragile media that is streaming only is. I’ve now begun to start curating my music playlists with physical media and offline downloads, so really, truly, shoutout to you guys for getting me off the streaming train and back into tangible pieces of music again.
Oh, but they offer playlist porting you might say. Well, I’ll tell you that’s completely messed up right now too. I can sign into the app again just fine, but try and click the link for legacy playlists and using the same credentials, cannot log in.
Honestly I should thank Napster for making me realize how fragile media that is streaming only is. I’ve now begun to start curating my music playlists with physical media and offline downloads, so really, truly, shoutout to you guys for getting me off the streaming train and back into tangible pieces of music again.
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Dismal and awful
Terrible waste of time, money and data. Stay away from this cesspool.
Beyond terrible
I’ve been a subscriber since the early 2000’s. Without notice the account is switched to only AI produced music. There is info saying you can map over your legacy playlists but this is not at all true. It takes you in a loop of error messages and locking out your account. If you pay ahead you’re SOL on getting any funds back if canceling before the subscription end time.
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Atrocious
This new Napster is an absolute waste of time. The technology isn’t where it should be yet to charge people a monthly fee. In addition, I don’t think I’ve had a single song created by the AI artists. I’m curious as to how often this app delivers what it promises.
