Nar'aakom User Reviews

Customer Experience

Positive experience4.9% of reviews
Neutral2.4% of reviews
Negative experience92.7% of reviews

~ Based on 41 written reviews from the US App Store.

Is Nar'aakom Safe?

Not enough ratings yet to assess Nar'aakom.

Is Nar'aakom Legit?

Nar'aakom appears to be a legitimate app. AppsHunter Legitimacy Score for Nar'aakom is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not reliable App

Well, im trying to update my health center thru this app and i uploaded all the documents required. But when i clicked submit then it will just show a pop up please wait. Then it will take time too much time, then it will not be processed.

Technically poor

Cannot reach the bottom of the application to submit the documents

Not a reliable app

Even if you have this app still you can’t book an appointment with health centers. Customer service sucks😡

Essential App for anybody living in Qatar ❤️

An incredibly helpful application enabling users to effortlessly apply for health cards and schedule appointments online, streamlining the process and conserving time and energy. I efficiently applied for my daughter's card through it. Although the app experienced a crash after a recent update, the developer promptly resolved the issue.
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health card problem

unable to apply for health card via app.please fix

Keeps crashing

I’m on the latest iOS 17.3.1 and the app keeps crashing. I deleted it and downloaded again but to no avail. I hope the problem will be addressed quickly.

Response from developer

Thank you for taking the time to share your feedback! Our team has identified and fixed the issue. Please update the app to the new version. We strongly encourage you to update your review and rating with your feedback. If you have any issue while using the app, you can now request support through the app using the Help (?) page. Nar’aakom Team from PHCC

Not working

New version is not working

Response from developer

Thank you for taking the time to share your feedback! Our team has identified and fixed the issue. Please update the app to the new version. We strongly encourage you to update your review and rating with your feedback. If you have any issue while using the app, you can now request support through the app using the Help (?) page. Nar’aakom Team from PHCC

Crashing 1.8.6

After update to 1.8.6 app crashing on ios 17.3.1

Response from developer

Thank you for taking the time to share your feedback! Please share your suggestion with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC

App crash

App is getting crash recently

Response from developer

Thank you for taking the time to share your feedback! Our team has identified and fixed the issue. Please update the app to the new version. We strongly encourage you to update your review and rating with your feedback. If you have any issue while using the app, you can now request support through the app using the Help (?) page. Nar’aakom Team from PHCC

Crashing 1.8.6

After update to 1.8.6 app crashing on ios 17.3.1

Response from developer

Thank you for taking the time to share your feedback! Please share your suggestion with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC

App crashing

Application keep on crashing after update

Response from developer

Thank you for taking the time to share your feedback! Our team has identified and fixed the issue. Please update the app to the new version. We strongly encourage you to update your review and rating with your feedback. If you have any issue while using the app, you can now request support through the app using the Help (?) page. Nar’aakom Team from PHCC

App crashing

I tried to open the app today on iPhone but it keeps crashing. Few days back it was working fine. I reinstalled the app but still same issue.

Response from developer

Thank you for taking the time to share your feedback! Our team has identified and fixed the issue. Please update the app to the new version. We strongly encourage you to update your review and rating with your feedback. If you have any issue while using the app, you can now request support through the app using the Help (?) page. Nar’aakom Team from PHCC

Add debit or apple pay services

Please add debit payment service on your app that will be easy for users the hukoomi website is have no options for the payment only Credit cards,
make it easy like MOI website by the way we are in 2024 next month they easiest method is apple pay

Response from developer

Thank you for taking the time to share your feedback! Please share your suggestion with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC

لحد ينزله ماينفع

والارقام فالايميل لما انسجل بلعربي شلون نكتب الايميل بلعربي ؟؟وبعدين مايصير الدخول انتو ماطلبتو اسم المستخدم

Response from developer

شكرًا لك على الوقت الذي قضيته في مشاركة تعليقاتك! لكي نتمكن من مساعدتك ، سنحتاج إلى فهم المزيد من التفاصيل حول المشكلة التي تواجهها. يرجى مشاركة ملاحظاتك معنا من خلال التطبيق باستخدام صفحة المساعدة (؟) أو أيقونة المعلومات (i) من صفحة تسجيل الدخول. فريق نرعاكم من مؤسسة الرعاية الصحية الأولية

Useless app

The application requires a lot of work, this app is basically for applying for a new card. Making appointments, and adding a person under you.
A health app like this, should provide history of the patient, medical records, test results, basically everything that a patient has to be available for him or her. You can see from the reviews that everyone is saying it requires improvements, but nothing is changing.
And I’ll say it in arabic as well maybe the app developers don’t understand English.
البرنامج جدا بسيط، مافيه اي مواصفات او امتيازات، مايعطيك تاريخك في الصحة، مايعطيك فحوصاتك السابقة، نتائج الفحوصات، البرنامج عباره عن تقديم بطاقة جديدة، اضافه شخص، و تقديم موعد. حتى تقديم الموعد عباره عن كود و انتظار ٤٨ ساعة عشان يتواصلون معاك. القطاع الصحي لازم يكون افضل من هالبرنامج. قطر تستحق الافضل
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Response from developer

Thank you for taking the time to share your feedback! We already added some new services in our app and we are working to add more services just please update the app in your device. Nar’aakom Team from PHCC.

Never works

Just like everything else in Qatar. It doesn’t work. They should fire whoever is in charge of this app

**UPDATE and Answer to the response I got from them: Go get yourself a phone and try scheduling anything. DOES NOT WORK. Why make people download this junk?

Response from developer

Thank you for taking the time to share your feedback! To be able to assist you, we will need to understand more details about the issue you are facing. Please share your feedback with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC.

Worst app

Worst app ever I made my appointment and they cancel 3 times when I final get approve they give me date for after 1 month.

Poor service doesn’t recommend

Response from developer

Thank you for taking the time to share your feedback! Please note that your health centre is the one who can manage your appointments in terms of cancellation, change your appointments or make a new appointment, according to the capacity of the health centre and the available times. The app has nothing to do with that. Nar’aakom Team from PHCC.

Poor

This app is/was a great idea, however it was poorly developed and needs serious updating.

Response from developer

Thank you for taking the time to share your feedback! . To be able to assist you, we will need to understand more details about the issue you are facing. Please share your feedback with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC.

Doesn’t let me change my health Center

I tried submitting my documents but it doesn’t work. They are all under 5 MB, etc, but it still doesn’t work. It keeps giving me an Alert message with codes saying:

<html>
<head><title>403 Forbidden</
title></head>
‹body>
«center><h1>403 Forbidden</
h1></center>
<hr><center>Microsoft-Azure-
Application-Gateway/v2</center>
</body>
</html>
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IT DOESN’T WORK

This is exactly the time when online apps should work to relieve the pressure on health centers and hospitals unfortunately this app doesn’t work it simply doesn’t process any requests. Have been trying all night to add dependent or change my health center or book for the COVID booster shot, it’ll simply take you through a maze of requirements and even after you complete and upload all of them you will hit a brick wall with an unexplained error that’s written in gibberish programming code. I’ve wasted enough time it seems I have to go to a health center stand in the long queue increase my risk and that of others just because an app can’t perform a simple task which is advertised to perform 🤷🏻‍♂️
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