Narellan Pools AR User Reviews

Customer Experience

Positive experience3.2% of reviews
Neutral0.0% of reviews
Negative experience96.8% of reviews

~ Based on 31 written reviews from the US App Store.

Is Narellan Pools AR Safe?

Not enough ratings yet to assess Narellan Pools AR.

Is Narellan Pools AR Legit?

Narellan Pools AR appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Narellan Pools AR is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work

Today I had a consultant visit and dropped off a catalog of the pool designs. It was a big glossy catalogue that spoke about the AR app but it doesn’t work. It freezes on search for location. Very dissatisfied

Absolutely horrible app! Company must have gone bust! 4 years and no update!

I’m using an iPhone 16 Pro so you’d think the app would work! You can’t even start by getting the pool in scene, unless you place it under your feet!

It doesn’t use the wide angle camera and therefore I can’t fit my yard in the pic.

You can’t pick a pool and then place it in scene.

The random height it decides your pool should sit in is just wrong! Even when I managed to get a pool dragged into the scene, it is floating 2 metres above the ground!

I hope this isn’t an example of the quality of pool this company leaves you with!
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AR doesn’t actually work

App is basically a glorified catalogue as AR feature doesn’t work.

Non functional

Doesn’t work, at all.

Location bug

I can only get to the second question on this app - permission to use location. Then it freezes and won’t do anything else.

Waste of time!!

This app didn’t even work in allowing me to see what a pool looks like in my backyard.
Using a brand-new iPhone it was an absolutely horrible app! I guess we won’t be getting a pool from these guys.

Cannot go past using location.

I tried this App close to a year ago when planning our pool. Now we have the go ahead, I wanted to use it to visualise it. Still having the same problem. The App asks for location Data, I accept and then nothing happens. Useless, as it’s been a year and still have the same problem.

Still Doesn’t work.

Like all the other reviews it doesn’t work. But they still advise it on their phone line? Hope the pools are better.

Does not work

App doesn’t do anything. Complaints about location and then just sits there.

Horrible

Not being able to adjust the angle of placement makes this very annoying trying to square it against our fence line. Was nice once I jumped in and out of the AR a dozen times adjusting the placement

Won’t even get past first screen

Won’t even get past first screen. Never even got to use it. Frozen.

Doesn’t work

Sadly no pool appeared in my backyard 👎

Doesn’t work

Won’t even load anything after giving it permission to access location 😢

Does not start

Like most other reviews, the app freezes when trying to access location. I have applied all settings to allow access, the app just freezes. Great idea though 1 star ⭐️

Non operative app

Would recommend wasting ur time making the Virtual pool feature work

Does not get out o f screen lock

Have installed and uninstalled on both the iPad and iPhone.
The app does not work frozen in trying to access my location I live in fnq app won’t load, please fix

The app doesn't work

I can't even get the app past the location search; it just freezes.

What a joke

Can’t even get their app to work so wouldn’t trust them to dig me a $30k hole of water. What a waste of time this app is - don’t bother.

Worst app ever

Can not even get passed the location page! Don’t bother downloading!

Useless

The app doesn’t work in iPad or iPhone 12. Pity as the idea is great.