Nassau Financial User Reviews

Nassau Financial
Nassau Financial
Nassau Financial Federal Credit Union

Customer Experience

Positive experience62.5% of reviews
Neutral0.0% of reviews
Negative experience37.5% of reviews

~ Based on 16 written reviews from the US App Store.

What users say

Is Nassau Financial Safe?

Nassau Financial appears safe based on user ratings. AppsHunter Safety Score for Nassau Financial is 95/100.

This assessment is based on 1,302 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
2.5% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 1,195 App Store ratings for Nassau Financial.

Is Nassau Financial Legit?

Nassau Financial appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Nassau Financial is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not user-friendly

This app is lacking features and is not user friendly . Apps for every other bank I have ever used has better features . Basic functions are either not there or extremely hard to use on this banking app. It’s like they copied other banking apps and gave up half way through . This app is not user friendly and lacks functionality.
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Bank suck

Bank sucks, app sucks, no Zelle option. Go with a different bank with a different app.

I have no complaints

I’ve been a member for over 20 years.

App doesn’t work

App doesn’t open

Difficult to navigate

The app is difficult to navigate. Additionally, simple issues like change of address cannot be accomplished via the app.

Great service

Easy transfer from fare

Happy customer

Love the App easy convenient

Service and guidance for their clients and especially for those who also serve

I have been a client member of NFFCU since 1994, the year I graduated from Nassau County Sheriff’s Department Corrections Academy, and albeit I was 33 years old, older than many of my colleagues and younger than a few at least in my
academy class, all of us were low on funds, between jobs in a leap of faith for more prosperity or brand new to the blessed opportunity of upper middle class economic sustainability with an almost limitless path of advancement and upward mobility…By The Numbers, on meal breaks or after class get to gethers , we consoled our empty pockets and any worries of graduating the challenging class…Those in the know stated the sure fire short term goals that would begin our career…NUMBER ONE…graduate academy….Number TWO…Become a member of NFFCU and quicker than you can believe…we’ll be home owners, new vehicles vacations, upper education providers for our children…It was not a fantasy at all….NFFCU has been an integral part of professional law enforcement officers throughout their careers as well as my own…a financial sanctuary, a peace of mind community.
I am grateful

Bertram C Wilson Jr
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Great!

A wonderful experience.

App design

This apps is marvelous and seem very safe and confidential/private no interruptions etc loving with a loving peace of mind thank you guys we all r benefiting now from waiting I rate Amen

Unbelievably slow

You are better off writing a check instead of transferring money thru this app cause NCFCU says they use a third party

Mobile App

I love these new features, it’s more user friendly than other financial institutions. Great job NFFCU!

Comment on New Policy

Since you initiated this new app, your service has become unusable to me. I have been a depositor since the late 1960s but after the online payment limit has become limited to $2,
500.00, online banking at NCFCR has become useless to me. Every month or so I have needed to transfer about $25,000 to Chase to pay most of my bills, some of which exceed $2,500. Until your new app was implemented on 4/6/2022, I have never had a problem doing that.
Today, regretfully, I withdrew $325,000 from Savers’ Edge and closed that part of my account so that I didn’t need to appear in person each time I needed to “feed” my checking account at Chase.
I hope that, for the sake of your other depositors, you will consider changing your new payment limit back to where it had been.

Sincerely,
Terry F. O’Dwyer
Account #30578
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Awesome!

Big upgrade from the last app- love the e statement feature and now I can pay bills from my phone! Great!

THIS APP IS AMAZING

huge lifesaver and way better then the last app, so much faster love it so much.

Much Faster And So Easy

This app is so clean and user friendly. Love that Nassau Financial is making great improvements.