Adding Steps Isn’t Innovation
Taking a picture is easy. It’s pretty intuitive. But KPCU doesn’t trust its users to be smart enough to do that, so to cash a check, you need to wait for an AI to fail to take a picture on your behalf before it will even allow you to just use a normal shutter button.
The fix is so annoyingly simple. Just do it the old way. Give us back a shutter button so we can take a picture of the check. KPCU is overcomplicating it, wasting customers’ time and battery in the process. This doesn’t serve customers at all. It’s not innovation. It’s arrogance and ego of developers.
Sometimes simple is enough.
I will continue updating this negative review until we get manual check photos by default. It’s so easy to implement and so stupid not to.
The fix is so annoyingly simple. Just do it the old way. Give us back a shutter button so we can take a picture of the check. KPCU is overcomplicating it, wasting customers’ time and battery in the process. This doesn’t serve customers at all. It’s not innovation. It’s arrogance and ego of developers.
Sometimes simple is enough.
I will continue updating this negative review until we get manual check photos by default. It’s so easy to implement and so stupid not to.
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Mgr Kelly
Was vary caring and wonderful ❤️
Great app
The app is clean looking and very user friendly
Love this Credit Union!!!
Great helpful people makes life simple!!! Love um!!
The app is getting more and more terrible.
The app crashes when you click on the balance. In the past and on the web, transactions are shown. In the app, it crashes the app.
When setting up an internal account transfer and want to schedule it later, you cannot because it does not show a date that you can modify. 4.8 rating is a fraud. This app deserves a 0.0 rating. How long does it take to fix the app?
When setting up an internal account transfer and want to schedule it later, you cannot because it does not show a date that you can modify. 4.8 rating is a fraud. This app deserves a 0.0 rating. How long does it take to fix the app?
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