Do Not Waste Your Time or Money
I downloaded the Nate app beyond excited about the premise of this situation. It may be great sometime in the future, but it’s not great now and I’m out almost $400 because of it. I placed my first orders through Walmart. Despite the fact that I have a Walmart + account I was charged a “small order” fee each time. My fault for not using the same email address. However, it was not a small order because I actually ordered 8 items. On top of that, because I purchased it through Nate and not the Walmart app, there is no receipt and no way to return anything that doesn’t work. I asked Nate about it twice and they passed the buck both times. Again, this might be a good idea, but it is far from ready for the world. I never ever leave negative reviews, but they need to fix some major kinks before they make this live.
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terrible service
I obtained $200 of Nate cash from the soho popup in December. I had one successful purchase, and then I did not use Nate for a few months. Came back to find all the Nate cash gone from my app. Asked support, and they told me that apparently I have multiple accounts associated with my user information and that I now have a permanent block on my account. So basically I can’t use nate ever again. I never tried creating multiple accounts and I am disgusted by their lack of help for my situation. I understand that the money I initially obtained was free, but the fact that there is now a block on my account with no sympathy or offer to give me any credit (like a gift card) for my dissatisfaction is unfathomable. Don’t use this app after you use it once.
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Are there tiny wizards in my phone?
So this app is kinda magic. Checking out on nate makes me feel like there are little wizards on my phone, entering my shipping and payment info when I want to buy something. Not sure how they do it, but they do.
Really love the list building and item saving features too! I can build my little "shopping cart" from all my favorite online small businesses and check out whenever I want.
Oh, also, got $20 for adding my bank info. Bada bing, bada boom!
Really love the list building and item saving features too! I can build my little "shopping cart" from all my favorite online small businesses and check out whenever I want.
Oh, also, got $20 for adding my bank info. Bada bing, bada boom!
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Horrible, Possible Scam
I had to delete my first account because of a bug in the system that didn’t allow me to make any orders. After no progress on fixing the bug, they told me to create a new account. However my inability to make any orders continued. They gave me the run around for at least two months and continued to blame my bank accounts/cards. There were no issues with either. After reading other reviews I believe they suspended my accounts ( even though I was told to make a new one after deleting the previous one) and played around with situation to keep my banking info in the system. I will definitely will be deleting the new account and warning any friends that use the app. Be careful
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Pay Later option nonfunctional
I’ll give it 2 stars because I was able to make purchases with it and was able to link my bank account with Plaid. However I was never able to use the Pay Later option. I have tried to unlink and link again the bank account but ever time I tried to use that feature I would receive the error message “oops something is off”. The app does nothing different or special if all I’m doing is making the purchase directly with the app, as opposed to checking out with the retailer. In that case it’s pointless. There is no benefit if I am using this app just to check out without using the pay later to split the total price. Attention developers, fix this. I didn’t find anything that explained the requirements to use pay later. I had high hopes but it’s being uninstalled. Bye boo.
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