Do Not Waste Your Time or Money
I downloaded the Nate app beyond excited about the premise of this situation. It may be great sometime in the future, but it’s not great now and I’m out almost $400 because of it. I placed my first orders through Walmart. Despite the fact that I have a Walmart + account I was charged a “small order” fee each time. My fault for not using the same email address. However, it was not a small order because I actually ordered 8 items. On top of that, because I purchased it through Nate and not the Walmart app, there is no receipt and no way to return anything that doesn’t work. I asked Nate about it twice and they passed the buck both times. Again, this might be a good idea, but it is far from ready for the world. I never ever leave negative reviews, but they need to fix some major kinks before they make this live.
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terrible service
I obtained $200 of Nate cash from the soho popup in December. I had one successful purchase, and then I did not use Nate for a few months. Came back to find all the Nate cash gone from my app. Asked support, and they told me that apparently I have multiple accounts associated with my user information and that I now have a permanent block on my account. So basically I can’t use nate ever again. I never tried creating multiple accounts and I am disgusted by their lack of help for my situation. I understand that the money I initially obtained was free, but the fact that there is now a block on my account with no sympathy or offer to give me any credit (like a gift card) for my dissatisfaction is unfathomable. Don’t use this app after you use it once.
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Are there tiny wizards in my phone?
So this app is kinda magic. Checking out on nate makes me feel like there are little wizards on my phone, entering my shipping and payment info when I want to buy something. Not sure how they do it, but they do.
Really love the list building and item saving features too! I can build my little "shopping cart" from all my favorite online small businesses and check out whenever I want.
Oh, also, got $20 for adding my bank info. Bada bing, bada boom!
Really love the list building and item saving features too! I can build my little "shopping cart" from all my favorite online small businesses and check out whenever I want.
Oh, also, got $20 for adding my bank info. Bada bing, bada boom!
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Horrible, Possible Scam
I had to delete my first account because of a bug in the system that didn’t allow me to make any orders. After no progress on fixing the bug, they told me to create a new account. However my inability to make any orders continued. They gave me the run around for at least two months and continued to blame my bank accounts/cards. There were no issues with either. After reading other reviews I believe they suspended my accounts ( even though I was told to make a new one after deleting the previous one) and played around with situation to keep my banking info in the system. I will definitely will be deleting the new account and warning any friends that use the app. Be careful
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Pay Later option nonfunctional
I’ll give it 2 stars because I was able to make purchases with it and was able to link my bank account with Plaid. However I was never able to use the Pay Later option. I have tried to unlink and link again the bank account but ever time I tried to use that feature I would receive the error message “oops something is off”. The app does nothing different or special if all I’m doing is making the purchase directly with the app, as opposed to checking out with the retailer. In that case it’s pointless. There is no benefit if I am using this app just to check out without using the pay later to split the total price. Attention developers, fix this. I didn’t find anything that explained the requirements to use pay later. I had high hopes but it’s being uninstalled. Bye boo.
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Overcharged me
This is the worst app. I tried to purchase something and it said couldn’t be purchased so I tried 2 more times and all of those times it said “this purchase could not be completed. Please try another store”. Two days go by and I check my banking account and they CHARGED ME FOR ALL OF THOSE ITEMS. My bank drops to negatives and so I have to pay in overdraft fees. I talk to them to cancel the items and they canceled the purchase and tell me it will take up to 10 days to get refunded. I talk to my bank account to get the overdraft fees dropped and they say that the company I was purchasing from has to pay those fees since there app malfunctioned and so I talk to them and they say that there is nothing that they can do. In conclusion you do not need this app they are a shopping assistant(that’s what they told me). Just purchase through the actual company and not three this app. Also reading the other reviews this has happened multiple times.
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Seriously DANGEROUS app.
I am going to save you a good amount of time from your life by telling you that this app is extremely misleading and completely inaccessible.
First of all, ever since the new app updates and “bug fixes” whenever you try to create an account, it will just flag your account and tell you something suspicious is going on and blah blah blah then you’ll get kicked from the app being unable to use it at all. Don’t worry, you do NOT want to use this app anyways.
From mine and others experiences, this app seriously seems sketchy and a scam.
I added my bank and card to my account in the past to claim my bonus, but then my bonus suddenly changed to $0 on top of that when trying to remove my bank and card it would give me an error message. So my accounts and cards are in their hands. I tried to delete the account and that wouldn’t work either. So I decided to just buy something using the app with my actual money and it took me ages to find a working website I wanted to buy from because this app gives you 0 OPTIONS, finally found a website, ordered the stuff, within a minute the nate app told me my order had been detected as something suspicious and they canceled my orders and any future ones that i’ll make, asked support and they said it’s because i had made “another account” which is absolutely bull. No refund given at all, this app just wants your data and money.
First of all, ever since the new app updates and “bug fixes” whenever you try to create an account, it will just flag your account and tell you something suspicious is going on and blah blah blah then you’ll get kicked from the app being unable to use it at all. Don’t worry, you do NOT want to use this app anyways.
From mine and others experiences, this app seriously seems sketchy and a scam.
I added my bank and card to my account in the past to claim my bonus, but then my bonus suddenly changed to $0 on top of that when trying to remove my bank and card it would give me an error message. So my accounts and cards are in their hands. I tried to delete the account and that wouldn’t work either. So I decided to just buy something using the app with my actual money and it took me ages to find a working website I wanted to buy from because this app gives you 0 OPTIONS, finally found a website, ordered the stuff, within a minute the nate app told me my order had been detected as something suspicious and they canceled my orders and any future ones that i’ll make, asked support and they said it’s because i had made “another account” which is absolutely bull. No refund given at all, this app just wants your data and money.
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Predatory and misleading BEWARE
It takes a lot for me to be bothered to write any kind of review for something, be it positive or negative. Well, here we are thanks to nate.
So, I loved the idea of this app as a way to save things I am interested in buying online to look at and possibly purchase later, in one place. So I’ve used it to do that.
Well you need to be careful if that’s what you are using it for. Because when I went to favorite a $300 piece of luggage (in other words, save a link for later but NOT buy), I accidentally tapped the “order” button and with NO confirmation of any kind, the app immediately ordered the item. I can’t think of a single other app or website that orders stuff for you without even a confirmation of the order first. Like, like not even the Wendy’s app does this. This luggage isn’t even something I’m sure that I want to buy yet!
Shocked, I went to look at my orders in the app and hit “cancel”. Nothing happens.
Feeling increasingly queasy, I begin a chat with this app’s customer service. I tell them, I just accidentally tapped the order button and need to cancel the order. Their answer to me is, to my bewilderment, that it is “out of their hands “ and I will have to take it up with the retailer. They tell me this literally 5 minutes after this occurs.
This is absolutely predatory and anyone who downloads needs to know that before using. Needless to say I will be deleting this app and trying to file a complaint with Apple.
So, I loved the idea of this app as a way to save things I am interested in buying online to look at and possibly purchase later, in one place. So I’ve used it to do that.
Well you need to be careful if that’s what you are using it for. Because when I went to favorite a $300 piece of luggage (in other words, save a link for later but NOT buy), I accidentally tapped the “order” button and with NO confirmation of any kind, the app immediately ordered the item. I can’t think of a single other app or website that orders stuff for you without even a confirmation of the order first. Like, like not even the Wendy’s app does this. This luggage isn’t even something I’m sure that I want to buy yet!
Shocked, I went to look at my orders in the app and hit “cancel”. Nothing happens.
Feeling increasingly queasy, I begin a chat with this app’s customer service. I tell them, I just accidentally tapped the order button and need to cancel the order. Their answer to me is, to my bewilderment, that it is “out of their hands “ and I will have to take it up with the retailer. They tell me this literally 5 minutes after this occurs.
This is absolutely predatory and anyone who downloads needs to know that before using. Needless to say I will be deleting this app and trying to file a complaint with Apple.
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Doesn’t Work Like It Should
I love the idea of this app. It’s great to put all of the things I want to buy on one giant linked list, except it doesn’t work. I can’t link things from shopping apps because it comes up with an error message and says “I work best on safari. ” Apps are way easier to shop on so that’s incredibly annoying considering having the Nate app itself adds a whole other app to the mix. Wish this would get fixed because it’s happened every time I’ve tried to save something that’s not already saved in the Nate app because it’s on a list I follow. Also I wish there was a profile option. Why can’t I go to my favorite influencers profiles and find all their lists??? Instead they have to link every list separately. That’s stupid. Lots of improvements needed.
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100% scam, don’t be tempted!
Like many others have stated, the app lured me with the promise of a sign up bonus. I made one purchase that exceeded the bonus amount by less than $1. I woke up the next day to 7 fraudulent unauthorized transactions in my bank account totaling almost $500. The worst part is that there is almost no info online!! Terms are hard to find, support is nonexistent. Even their social media is sketchy and vague! A small bonus is not worth it, please be safe and do not download!
Update: after developer response, I will absolutely not provide any more of my info for “looking into my account”. I’ve already had to close my checking account. Truly surprised this app is still functioning.
Update: after developer response, I will absolutely not provide any more of my info for “looking into my account”. I’ve already had to close my checking account. Truly surprised this app is still functioning.
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Absolutely amazing and shocked !!!!
So during Christmas time I had to get everyone gifts but I was currently in employed so I was really trying but then I saw this app on tiktok and I was like I should download it so at first I didn’t know how it worked but then it became easy . I got $50 just for joining them I got $20 and then an additional $20 plus an additional $22 a few days ago so I was absolutely happy I was able to get my family gifts they wanted I got a griddle for my mom and some secret Santa gifts . I’m absolutely happy about this app you should most definitely DOWNLOAD THIS RIGHT KNOW!!!
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Not for me…
This app is great if you’re trying to purchase one high priced item like furniture or a luxury piece. But that’s about it.
Here are my biggest complaints and why I did not find the app to be useful for me:
- You can only buy one item at a time. This is not like Afterpay where you can make payments on a cart-full of items. So, if you’re looking to buy multiple items from the same site, you’re gonna pay extra shipping.
- Only works for items without options (i.e. Sizes, colors, etc.) If you’re purchasing clothing, shoes, or other multi-option items that require you to select an option JUST BEFORE you add to cart, it won’t work.
- Skipping “Checkout” is a cool feature, but again, ONLY for ONE item at a time. And that’s something I rarely do which makes this feature irrelevant to me.
If the developers created a way to checkout an already curated cart with multiple items and multi-option item’s preselected. This would be my go-to!
To make the app reach ultimate perfection for me:
- Be able to connect to Nate directly from a shopping app, instead of safari.
*DISCLAIMER: I am not an app developer. So, I’m fully aware that I have no idea what goes into developing apps or what it would take to make these changes (if even possible). This rating was based on whether I found the app useful for my personal shopping needs.
Here are my biggest complaints and why I did not find the app to be useful for me:
- You can only buy one item at a time. This is not like Afterpay where you can make payments on a cart-full of items. So, if you’re looking to buy multiple items from the same site, you’re gonna pay extra shipping.
- Only works for items without options (i.e. Sizes, colors, etc.) If you’re purchasing clothing, shoes, or other multi-option items that require you to select an option JUST BEFORE you add to cart, it won’t work.
- Skipping “Checkout” is a cool feature, but again, ONLY for ONE item at a time. And that’s something I rarely do which makes this feature irrelevant to me.
If the developers created a way to checkout an already curated cart with multiple items and multi-option item’s preselected. This would be my go-to!
To make the app reach ultimate perfection for me:
- Be able to connect to Nate directly from a shopping app, instead of safari.
*DISCLAIMER: I am not an app developer. So, I’m fully aware that I have no idea what goes into developing apps or what it would take to make these changes (if even possible). This rating was based on whether I found the app useful for my personal shopping needs.
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waste of time
I have tried everything to try to use this app. No matter the price or if you are using “Nate cash”, any purchase in the app requires a $20-30 hold on your bank account linked and the order will be canceled if they can’t authorize that. Aka if you have the $50 nate cash and try to buy a $10 item, if your bank declines the $30 hold (3x the price of the item that your nate cash can cover 5x…) the order will be canceled. Most sites will also cancel the order anyways because it’s flagged as fraud. And then if you finally try to place an order but you don’t use the type of email they want you to use and your domain errors out (assuming this is a nate issue as I’ve never had an issues with the email carrier I use before), they block your account as suspicious. you cannot change your email and if you try to make a new account you will also be blocked completely.
You also can’t use google chrome with the app, you have to share your links through safari and even then most sites come up as an error.
waste of time and effort. their customer service is also discombobulated - you’ll send 1 message and 7 different people will respond with different answers.
You also can’t use google chrome with the app, you have to share your links through safari and even then most sites come up as an error.
waste of time and effort. their customer service is also discombobulated - you’ll send 1 message and 7 different people will respond with different answers.
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Unnecessary
The Nate app is a powerful tool, but I feel like it’s unnecessary compared to already dominating services such as Apple Pay and PayPal. And while the lists is a breathtaking innovation, it pales in comparison to all of the other services.
It also makes you link a bank account to use Nate cash on top of already asking for your credit card details and, unfortunately, it uses Plaid; a limited service that connects only big banking accounts. So right there I couldn’t connect a Cash App, Venmo, or PayPal bank account with routing and account numbers to use the tool.
What’s the point of this service? It’s not necessary if there’s already other options out there. They think it’s the next big thing but if it’s easier to check out swiftly with Apple Pay then it is with Nate, you best believe people are going to choose Apple Pay.
It also makes you link a bank account to use Nate cash on top of already asking for your credit card details and, unfortunately, it uses Plaid; a limited service that connects only big banking accounts. So right there I couldn’t connect a Cash App, Venmo, or PayPal bank account with routing and account numbers to use the tool.
What’s the point of this service? It’s not necessary if there’s already other options out there. They think it’s the next big thing but if it’s easier to check out swiftly with Apple Pay then it is with Nate, you best believe people are going to choose Apple Pay.
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Worst App I've Ever Put Money on
I have tried to make a purchase 3 times via this app with more than enough money in my account and each order was cancelled. This app is terrible for multiple reasons. I suggest Klarna or After Pay. 1. There is no way to change an email. If you need to change your email it will not allow you too. This is where order numbers, reciepts, get sent to. 2. You cannot make a purchase online to pick up in store. 3. To get money refunded back into your bank account, it will take 7 - 11 business days. 4. Every customer service person i spoke to was absolutely terrible. They send wrong order numbers. They cannot help more than giving you a refund or cancelling your order. i suggest no one to use this app.
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Useless and Poor Functionality
I could not recommend this app less, I have had nothing but trouble. I was given $50 to spend on the Nate app and have had trouble even spending it! Every website I try cancels the order or the order fails to be purchased. The app only shows you the order was incomplete but does not give you any reason why…I found out through customer service. Out of 10 tries only 2 orders went through so I gave up even trying to use the app.
About a month later I see the app randomly charged my debit card for $45, I contacted support and they said it was a “system error” (big error in my opinion and bad system) and that my money would be returned in 10 days (usually its 3-5 for a refund). Ridiculous.
Besides my misfortune I really don't see a need for this app anyways, you cant add multiple things to 1 order (or I haven’t figured out how), you don't pick a shipping option (i guess the app does it automatically), and most online merchants block this app as a bot and you cant even order!
Bottomline: Do not waste your time.
About a month later I see the app randomly charged my debit card for $45, I contacted support and they said it was a “system error” (big error in my opinion and bad system) and that my money would be returned in 10 days (usually its 3-5 for a refund). Ridiculous.
Besides my misfortune I really don't see a need for this app anyways, you cant add multiple things to 1 order (or I haven’t figured out how), you don't pick a shipping option (i guess the app does it automatically), and most online merchants block this app as a bot and you cant even order!
Bottomline: Do not waste your time.
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Do not use this app!
I downloaded the app after I saw there was a $50 incentive and an influencer I followed promoted it. I thought I’d give it a try. Placed an order & the $50 was NOT applied/discounted. I immediately tried to cancel the order and Nate support told me to contact the company I ordered from via their app directly. So I contacted that company and they worked with me to cancel the order & start initiating a refund. At this point, the company I placed an order with told me they have no idea what the app is & to not use it. A couple days later I received an email saying the refund was issued. 8 business days later I haven’t received my money back. I contacted the company directly and they told me they issued a refund to a Visa card that ended in numbers that were not mine. So now I am trying to get Nate app to refund me and they won’t, claiming the money hasn’t come back to them even though the company I ordered a product from confirmed it with me directly!!! No clue how this app is even still allowed to operate, it’s a scam. Don’t use it.
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Nice when it works
Whenever it works, it’s great. Unfortunately there payment processor will flag every little mistake and stop you from making any purchases for pay in four. If they say there’s an issue with that, you can’t use nate cash. They have $60 of my own money now in nate cash I cannot use on anything and they “can’t process a refund to my bank” Customer service has no answers and will close out the chat whenever they decide to. Wish it worked :(
UPDATE: it’s been a month and a half and I still have no refund. Every time I chat w/ customer service- no one knows what I am talking about or why I am getting a refund. Even though THEY took my money & didn’t make the purchase- they constantly ask for proof and say they wouldn’t have charged me without buying the product. But they did.
UPDATE: it’s been a month and a half and I still have no refund. Every time I chat w/ customer service- no one knows what I am talking about or why I am getting a refund. Even though THEY took my money & didn’t make the purchase- they constantly ask for proof and say they wouldn’t have charged me without buying the product. But they did.
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Truly amazed this made it to market
So in theory, one touch shopping sounds great and easy pay in 4 pretty much anywhere sounds equally awesome; however, there are MAJOR flaws in the platform.
1) you cannot add multiple items to a “cart,” and instead, would check out with each of them individually, precluding you from using coupon codes and meeting min shipping requirements. So aside from the fact that you’re wasting money unnecessarily on shipping, it’s also hella wasteful packaging wise, bc the merchant is surely not going to ID that your six items are all related and ship them in one box.
2) there is no confirmation page. Once you click buy, it’s too late. If you fail to pick the Nate cash option to take advantage of the free money, oh well. You just got charged. Did you accidentally pick the wrong item/color/size, etc? Too bad. The store basically immediately confirms the order and you then have to wait for it to be shipped and go through a return process. That in and of itself is a headache, made worse by the fact that I learned this the hard way on a final sale item that couldn’t be returned.
I’ve never reviewed an app in my life but the experience was honestly so baffling I felt compelled. In summation, this “one touch”shopping experience caused me to have an extended text convo with customer service, have to cross reference my bank, email, and store account to find out what exactly I bought, and was nothing even close to convenient.
Shoppers beware.
1) you cannot add multiple items to a “cart,” and instead, would check out with each of them individually, precluding you from using coupon codes and meeting min shipping requirements. So aside from the fact that you’re wasting money unnecessarily on shipping, it’s also hella wasteful packaging wise, bc the merchant is surely not going to ID that your six items are all related and ship them in one box.
2) there is no confirmation page. Once you click buy, it’s too late. If you fail to pick the Nate cash option to take advantage of the free money, oh well. You just got charged. Did you accidentally pick the wrong item/color/size, etc? Too bad. The store basically immediately confirms the order and you then have to wait for it to be shipped and go through a return process. That in and of itself is a headache, made worse by the fact that I learned this the hard way on a final sale item that couldn’t be returned.
I’ve never reviewed an app in my life but the experience was honestly so baffling I felt compelled. In summation, this “one touch”shopping experience caused me to have an extended text convo with customer service, have to cross reference my bank, email, and store account to find out what exactly I bought, and was nothing even close to convenient.
Shoppers beware.
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Waste of my time
Only reason I downloaded this app was from an Instagram ad promising $50. I received the $50 and went to place my first order. I wanted a new phone case, so tried purchasing from Casetify. Order cancelled. Don’t know why. So, I tried ordering from Kohl’s. This time the order went through, and I was happy. Until, the day the order was due to arrive and I check the tracking. I found out the order was shipped backed to Kohls for insufficient address, it was missing the apt number. Now, you add your shipping details in the app and I double checked what I put in. Sure enough, my apt number was listed. Since my order was shipped USPS, Kohl’s can’t update my address to reattempt delivery. All I can do is wait for it to get back to the warehouse and receive a refund. I checked with Nates customer service and they didn’t give me a clear answer on why this happened and only told me to update my shipping details. Something went wrong on their end clearly, but didn’t receive any apology or answer on how to correct for the future. Yeah..this is not the future of online shopping. I don’t end up in this situation when going through regular checkout and use auto fill or use Apple Pay or PayPal, which honestly took about the same amount of time. I’m glad I wasn’t out any of my own money for this order and waiting for the refund, I’d be angry then.
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