IDとパスワードは正しいのに
refound
亂扣錢不回應
App crashes constantly
老師可以多一點以及日文課英文課平台跳轉異常
系統穩定度希望可以加強，曾經使用Native camp英文課，在日文課平台很常跳成英文課平台，點選上很困擾
翻譯能不能有中文 不論怎麼設定出現的都是英文：（
手話レッスン受けられなかった
Can’t log n
Response from developer
We apologize for the inconvenience caused by the login issue. To identify the cause, we kindly request your account details. Please contact our Customer Support using the steps below. When contacting us, please mention reference number "0010" so we can assist you more swiftly. [How to contact Customer Support] 1. Tap the icon at the bottom-right of the Home screen 2. Tap "Help" 3. Tap "Contact History" 4. Tap "Contact Us" We appreciate your cooperation and will respond promptly to resolve your concerns.
Too expansive and bad customer service
Response from developer
We sincerely apologize for any confusion caused and appreciate your feedback. We currently offer a one-month free trial, and no charges will be incurred if you cancel during the trial period. Please note that the trial period details are clearly stated at registration. However, we deeply regret any inconvenience this may have caused. As we are unable to identify your account based on this review, we kindly ask that you contact our Customer Support team for further assistance. Including the reference number below will help ensure a smoother support process. Reference Number: 0007 Steps to Contact Support 1. Tap the icon on the bottom right of the home screen. 2. Tap “Help.” 3. Tap “Inquiry History.” 4. Tap “Create a New Inquiry.” We are continuously working to improve our services and appreciate your patience.
使用狀態中，無法用App，收費過高
我已放棄 收費過高，難怪沒什麼學生，老師上線也很少
嚇死人的費用
ログインできない
ありえない。使えないから、体験終了後はすぐ退会する。
Double the price of the Japanese version
Response from developer
Thank you for your review. We apologize if the pricing didn't meet your expectations. Our monthly fee of 199 USD reflects unlimited one-on-one lessons with native Japanese speakers. Currently, we offer a one-month free trial for unlimited lessons. For any further feedback or inquiries, please contact us via the provided form. To expedite support, please include reference number: 0001. ＜Steps to Contact Us＞ 1.Tap the icon in the bottom right corner of the home screen. 2.Select "Help." 3.Tap on "inquiry history." 4.Choose "New inquiry."
