Non si connette ai server
Ho installato la app e al primo avvio rimane in attesa di connessione ai servizi Cloud. Ho provato a reinstallare la app più volte senza esito. iPhone 14 con ultima release di iOS installata.
Non funziona
All’avvio ricevo questo errore:
“Attenzione
Impossibile connettersi ai servizi cloud di Natural Air Purifier. Per favore, controlla la tua connessione internet e riprova.“
Non sembrano esserci soluzioni risolutorie…
“Attenzione
Impossibile connettersi ai servizi cloud di Natural Air Purifier. Per favore, controlla la tua connessione internet e riprova.“
Non sembrano esserci soluzioni risolutorie…
Non funziona da tempo
Sono settimane ormai che non funziona. Non si collega al purificatore. Non mi lascia nemmeno entrare con il mio account registrato. Indecente!
Impossibile configurare il Wi-Fi
Mi collego correttamente al mio Clairy, provo a configurare il mio wi-fi, ma nulla. L’app funziona solo in modalità direct comunicando con il Clairy solo tramite il suo wi-fi. In passato ci sono stati problemi simili, questi sono stati risolti molto lentamente dagli sviluppatori.
Doesn’t work, hasn’t worked for a very long time!
Can’t connect to the Clairy network
Riddled with bugs
Everything worked fine until about 2 years ago. This app has so many bugs it's hard to even know where to begin. Every time the app is opened I have to re-enter all the credentials, nothing ever gets saved. Then once that's done, it hangs for ages and never succeeds in connecting the device to my WiFi network. Only a direct connection using the Clairy network is possible, so none of the data like air quality etc. can be tracked over time, rendering this app to be useless.
I have contacted support and the only advice they can give for any problem is to restart the whole thing. I can't count how many times I've had to do that just to get it functioning to this level. I previously had an issue where the device’s WiFi wouldn’t switch on.
I suppose the developers have stopped bothering because it's an old, discontinued product. Shame.
I have contacted support and the only advice they can give for any problem is to restart the whole thing. I can't count how many times I've had to do that just to get it functioning to this level. I previously had an issue where the device’s WiFi wouldn’t switch on.
I suppose the developers have stopped bothering because it's an old, discontinued product. Shame.
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Still bad
Please address prior feedback! This app has many issues – not just technical, but feature related.
Impossibile
Si scarica è finita qui tutto normale, si installa è ok, momento cruciale CONNESSIONE....
Impossibile connettersi, son stato due giorni a fare tutte le prove del caso è nulla, schermata iniziale tutta la vita,
Impossibile connettersi, son stato due giorni a fare tutte le prove del caso è nulla, schermata iniziale tutta la vita,
App issues
The app has serious issues making it unusable. It asks for your home WiFi SSID and password. Why would I share it in the app? It’s a big NO for security. Then when I tried using its own SSID, it worked for first time. Now it does not. All this concept works if app works and this company should have tested this before releasing the app!
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Love my clairy!
I love my clairy and the app is super cool.
One bug though, in the manage my clairy's screen - the temperature shown should be °F and while it says °F it is still showing the celcius temp. Please fix! Thanks!
One bug though, in the manage my clairy's screen - the temperature shown should be °F and while it says °F it is still showing the celcius temp. Please fix! Thanks!
My Clairy has stopped responding
I was a huge fan of the clairy system but I recently tried to sync my clairy back to my Wifi as I got a new set up. During the set up process I got an error on the app that said something about cloud services issues. Since then I am unable to get the clairy to send out it’s WiFi signal making it unusable since I cannot sync it anymore. I am unable to get true support on the site and I cannot get it to set up after multiple tries. At this point the app has caused an issue that was not present before
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Can’t connect to WiFi
I’ve had this for over a year and although, I think it is working the app does not. It requires to be tapped in to the Clairy WiFi but the signal is so weak the app doesn’t work on it. I’ve tried connecting to my home WiFi and accessing the app but it doesn’t allow me to. Love the pot. Annoyed with the app.
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Deve migliorare l’app.
Il progetto è davvero molto bello e interessante ma l’app deve necessariamente migliorare! Innanzitutto sarebbe ideale, credo ci voglia davvero poco, che riesca ad inviare delle notifiche quando l’aria è scarsa (assurdo che non lo faccia). Inoltre da remoto, quando si è fuori casa, è impossibile avviare e interrompere la ventola. Si riesce a comandarla solo se si è sotto la stessa rete Wi-Fi. Sono modifiche di base MA ESSENZIALI.
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Molto meglio!
Ottima versione dell’App ora è tutto molto più chiaro e intuitivo.
Funzioni comode da trovare e grafica ancora migliore!
Funzioni comode da trovare e grafica ancora migliore!
Good job
Update fixed it! Good job.
v1.2.6 fan-control...
Recently, I find a fan-control bug... If I add 1 or more timers and can turn on/off them by switching the button on the right side, this timer button also turn on/off the fan regardless the main on/off button on the main fan-control page. I think the main button is independent of the timer button. Please fix it, thanks!
[v1.2.6: solved]
The time-zone bug is fixed & the server is back now.
[v1.2.5: solved]
my time zone in the app is wrong... i’m in Taiwan (my time: am0900) but now like somewhere else (app recording time: 1700)...haha please fix the bug, thanks!
[v1.2.6: solved]
The time-zone bug is fixed & the server is back now.
[v1.2.5: solved]
my time zone in the app is wrong... i’m in Taiwan (my time: am0900) but now like somewhere else (app recording time: 1700)...haha please fix the bug, thanks!
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Enjoy with it
Enjoy with this app. Thanks to it, my atmosphere is much purifier. I love my breathe now.
Like your idea
I am really impressed with your idea to connect Clairy device and help me know how to make my air purifier.
Funziona senza problemi
A parte alcune difficoltà con l’aggiornamento del firmware di Clairy (risolte con l'aiuto dell'assistenza che ha risposto subito) per quanto mi riguarda l'applicazione ha sempre funzionato senza grossi problemi
Utter rubbish
After the worst data harvesting t&cs seen yet, it then tells me I have to connect to Clairy inbuilt WiFi, then update the firmware of my clairy but the app then quits. Rendering the app unusable and thus my expensive flower pot useless. Kickstarter scam!
