Great, useful app
Good app (minus glitches)
So I had some glitches, but I really appreciate the Library and functions when it is working.
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Update; 11 months on, still getting great use of this app.
Voices are nice & speed control is a great feature
The account upgrade issue I had previously hasn’t happened again, although I do sometimes get logged out.
One reason for only giving 4 stars is you can no longer toggle to the place in your document you want to listen to.
You can rewind but that’s slow. It was better before.
Hope you bring it back
…..
Original post around Aug 2024
This app isn’t cheap, but it is user friendly & has a good range of voices, so it’s easy to get one’s moneys worth.
However, I have been logged out on about 5 occasions, & about 6 months into purchasing a top end yearly subscription, my settings unexpectedly changed & I could only listen to 5 minutes a day.
After 5 minutes, I was prompted to upgrade even though I’d already paid for a yearly subscription at the top tier.
I contacted Natural reader to see if this was a mistake & they gave me instructions to fix it, which worked. Although they said I’d need the confirmation email I got 6 months ago. Turns out I didn’t but it was a bit stressful thinking I might be shut out if I didn’t find a 6 month old email I assumed I would t need.
An acknowledgment of issues at their end & an apology would have been nice, but at least they resolved it promptly.
