Dis functional App
After I put in a replacement solar generator, I use the new Bluetooth that came with the generator I deleted, The old app off my phone installed the app again. But the old serial number keeps coming up, and I am unable to edit the serial number even when you go on the right hand corner and put in the new serial number, it only changes the name of the generator not the actual serial number, so intern you have no real time analytical data on what’s going on with your generator they need to put a fix in this so that you can get real time data. I’ve installed it and deleted it six times but I keep having the same problem, so the only thing you can do is look at the original screen on real time. What’s going on? You have no analytical data from the past because it’ll just keep coming up no data, Natures Generator , please fix your app. I’m gonna keep this as a one star until there’s a fix. I believe the Bluetooth should be universal and it should automatically change to the new serial number once you install a new generator because it doesn’t even make sense using this app. App will not recognize a new generator and serial number cannot be changed, you can only change name.
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No chart data available
Before the current version, I received chart data in the app for the battery levels during the day. Charging and use were charted. Now there is no chart data. Your app has failed to do its job.
No chart data available
Before the current version, I received chart data in the app for the battery levels during the day. Charging and use were charted.
Now there is no chart data.
Your app has failed to do its job.
Now there is no chart data.
Your app has failed to do its job.
Dis functional App
After I put in a replacement solar generator, I use the new Bluetooth that came with the generator I deleted, The old app off my phone installed the app again. But the old serial number keeps coming up, and I am unable to edit the serial number even when you go on the right hand corner and put in the new serial number, it only changes the name of the generator not the actual serial number, so intern you have no real time analytical data on what’s going on with your generator they need to put a fix in this so that you can get real time data. I’ve installed it and deleted it six times but I keep having the same problem, so the only thing you can do is look at the original screen on real time. What’s going on? You have no analytical data from the past because it’ll just keep coming up no data, Natures Generator , please fix your app. I’m gonna keep this as a one star until there’s a fix. I believe the Bluetooth should be universal and it should automatically change to the new serial number once you install a new generator because it doesn’t even make sense using this app.
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App as useless as the product it supports
Outside of the product which I won’t review here the app for said natures elite generator is like the product, complete rubbish. Every couple of months it just decides it’s not going to synchronize data and that sometimes lasts for a couple of months and then out of the blue one day it’ll connect and sync but why… only the lord knows… the people who make this app clearly don’t.
When you contact Natures… they give you the run around any fifth graders could when it comes to troubleshooting. Have you restarted your phone, the app, have you reinstalled, have you stood on your head, did you sacrifice a chicken…? Your app needs COMPLETE revision… funny in them more than a year. I’ve on this product. There’s never been one update. Fix it… or I won’t by an add on pod, the windmill or anything else if you can’t even get the app right… that’s to much of a gamble purchasing anything else given your track record.
I truly hope one day you fix this app so I can give you a better review but until then I wish I could give you zero stars cause even one is one to many!
When you contact Natures… they give you the run around any fifth graders could when it comes to troubleshooting. Have you restarted your phone, the app, have you reinstalled, have you stood on your head, did you sacrifice a chicken…? Your app needs COMPLETE revision… funny in them more than a year. I’ve on this product. There’s never been one update. Fix it… or I won’t by an add on pod, the windmill or anything else if you can’t even get the app right… that’s to much of a gamble purchasing anything else given your track record.
I truly hope one day you fix this app so I can give you a better review but until then I wish I could give you zero stars cause even one is one to many!
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