Manage your LUMA Energy account conveniently from your mobile device. View your balance, access bills, make payments, and report outages. Enjoy quick sign-in options and 24/7 access to your account information.
Summarized from real user reviews of Mi LUMA. Based on 894 reviews and a 2.1/5 average, it highlights the 3 positives and 3 negatives reviewers mention most about this Utilities app.
1.19.1
August 26, 2026
What’s New in this version: • More reliable Face ID / biometric sign-in • Share your bill and certificates as PDF without issues • Outage map and Report Outage button work more consistently • Clearer session-expired message when you need to sign in again • Account address now matches the address used for outage reports • General stability improvements
More3 issues
App fails to load or log in consistently
Issues with account registration and management
3 requests
Add auto-payment option
Improve app stability and login process
The Mi LUMA app allows you to manage your LUMA Energy account. You can view your current balance and total amount due, access and download your bills in PDF format, and make payments using a credit card or bank account. It also provides a 12-month history of bills and payments, and enables you to view and report power outages.
You can register for the Mi LUMA app using your residential or commercial account details. You will need the last 4 digits of the social security or employer identification number associated with the account, and a valid email address. If you have already registered for the Mi LUMA web portal, you can use the same username and password to sign in to the app.
Yes, the Mi LUMA app is free to download and use. LUMA Energy provides this application to its customers at no cost to offer convenience in managing their energy accounts.
The description does not specify exact compatibility details for operating systems or device models. However, it is designed as a mobile application, implying compatibility with most modern smartphones and tablets that can download apps from their respective app stores.
You can pay your LUMA Energy bill directly within the Mi LUMA app. The app supports payments made using either a credit card or a bank account. Payments processed through the app are credited on the same day they are made.
