Comparison

Mi LUMA vs Sunrun

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Mi LUMA

Manage your LUMA Energy account conveniently from your mobile device. View your balance, access bills, make payments, and report outages. Enjoy quick sign-in options and 24/7 access to your account information.

Highlights
  • Account registration
  • View current balance and due dates
  • Download bills in PDF
  • Pay bills via credit card or bank account
  • 12-month bill and payment history
  • Outage reporting and viewing
  • Quick sign-in options (Face Unlock, fingerprint, PIN)
Features
Read full description

Mi LUMA is LUMA Energy’s new customer app. You can register with a residential or commercial account, the last 4 digits of the social security or employer identification number on the account, and a valid email. However, if you already registered for Mi LUMA web, our online customer portal, there is no need to register again in the app, you can use the same username and password to sign in. After your first sign in using your username and password, you can choose to use Face Unlock, your fingerprint, PIN or keyboard pattern for future sign-ins, making signing into Mi LUMA easy and quick. Once signed in, you will see the Dashboard with the current balance of the electric service account your registered. With a single tap, view the Account screen, with all your current account information, including the total amount due and payment due date. View and download your current bill in PDF format. Pay your bill using either a credit card or a bank account. Payments made through Mi LUMA app are credited the same day. The Mi LUMA app also provides a 12-month history of bills and payments, outage viewing and reporting capabilities, and an extensive set of frequently asked questions (FAQs) to help you in the transition to LUMA Energy. Simply download the free app and begin enjoying the convenience of doing all of this from anywhere 24x7.

About

Sunrun

Monitor your solar energy system, track energy production, and access support. Gain insights into your environmental impact and manage your system data from a single, user-friendly interface.

Highlights
  • System data management
  • Energy production tracking
  • Customer support access
  • Environmental impact insights
  • User-friendly interface
Read full description

Newly designed and easy-to-use, our app is the single access point for Sunrun customers to monitor their systems, track energy production, and get the support they need. Featuring: • Streamlined access to manage and organize all of your system data. Our user-friendly interface provides a centralized hub where you can conveniently access and oversee your system data. • Thorough support page to help you find the answers you need. Whether it’s getting started with your new system or questions around the fundamentals of solar, we’ve got you covered. • Contextualized insights to better understand the positive environmental impact you’re making. Our app utilizes your system data to offer valuable insights, deepening your understanding of how your choices contribute to a greener planet.

Screenshots

Mi LUMA4 screens
Sunrun4 screens

Verdict

The call

The clearest difference is review sentiment: Sunrun at 73% against Mi LUMA's 11%. Sunrun also leads on rating (4.5 vs 2.1) and update cadence (every 4 weeks vs every 2 months). Mi LUMA's advantage is iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sunrun holds the better App Store score, 4.5 against 2.1. Both are backed by a comparable volume of ratings — 949 and 3.4K respectively. Written reviews point the same way: 11% of Mi LUMA's written reviews are positive against 73% of Sunrun's.

UpkeepUpdate frequency

Mi LUMA ships an update every 2 months, Sunrun every 4 weeks. The most recent releases landed on October 23, 2026 and October 22, 2026 respectively.

Scorecard5 real differences · 5 level
Mi LUMA versus Sunrun: the parameters behind the verdict, then further details
ParameterMi LUMASunrun
PriceFreeFree
Rating2.1 (949 ratings)4.5 (3.4K ratings) — better
Positive reviews11.5% of reviews73.1% of reviews — better
Number of ratings9493.4K — better
Update frequencyEvery 2 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.0 — better15.1
Further details — not scored
Size96 MB96 MB
Age rating4+4+
DeveloperLuma Energy ServCo, LLCSunrun Inc.

Customer experience

Mi LUMA

All ratings936 ratings
Positive25.3%
Neutral4.5%
Negative70.2%
Written reviews148 reviews
Positive11.5%
Neutral6.8%
Negative81.8%

Sunrun

All ratings2,967 ratings
Positive88.7%
Neutral2.6%
Negative8.7%
Written reviews428 reviews
Positive73.1%
Neutral5.6%
Negative21.3%

User reviews

Mi LUMA

From 949 App Store ratings

What we love

  • 🚀 Easy to use
  • 💡 Useful features like outage reporting
  • 👍 Improving with updates

Room to improve

  • 🐛 Frequent crashes and login issues
  • 👎 Lacks essential functionality (PDF bills, outage history)
  • 🔒 Security and account management problems

Sunrun

From 3.4K App Store ratings

What we love

  • 👍 User-friendly interface
  • 🚀 Real-time data tracking
  • 💡 Comprehensive solar production metrics
  • 🔍 Detailed system information
  • 🌞 Visually pleasing app design

Room to improve

  • 🐛 Inaccurate or delayed data
  • 🔍 Lack of individual panel monitoring
  • 🔋 No battery usage information
  • 🤔 Confusing or unclear data presentation
  • 🔍 Missing system specifications

Bugs and requests

Mi LUMA

Reported bugs

3 issues
  • App fails to load or log in consistently
  • Issues with account registration and management
  • Unreliable outage reporting functionality

Requested features

3 requests
  • Add auto-payment option
  • Improve app stability and login process
  • Provide detailed outage history and analytics

Sunrun

Reported bugs

4 issues
  • App crashes or freezes
  • Frequent loading issues
  • Charts and graphs not functioning properly
  • Discrepancies between app and actual production

Requested features

5 requests
  • Download or export data
  • Integrate energy usage data
  • Add alerts and notifications
  • Provide landscape mode on iPad
  • Show year-over-year production comparisons

In-app purchases

None

Mi LUMA

No in-app purchases

None

Sunrun

No in-app purchases

Questions

Is Mi LUMA free?
Mi LUMA is free to download, with no in-app purchases.
Is Sunrun free?
Sunrun is free to download, with no in-app purchases.
Which has better reviews, Mi LUMA or Sunrun?
Sunrun is rated higher. Mi LUMA averages 2.1 out of 5 from 949 ratings, while Sunrun averages 4.5 from 3.4K ratings.
Do Mi LUMA or Sunrun have ads?
Neither Mi LUMA nor Sunrun shows ads.
Which is updated more often, Mi LUMA or Sunrun?
Mi LUMA ships an update every 2 months, and Sunrun every 4 weeks. Most recently, Mi LUMA was updated on October 23, 2026 and Sunrun on October 22, 2026.

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