Mi LUMA vs Sunrun
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Mi LUMA
Manage your LUMA Energy account conveniently from your mobile device. View your balance, access bills, make payments, and report outages. Enjoy quick sign-in options and 24/7 access to your account information.
- Account registration
- View current balance and due dates
- Download bills in PDF
- Pay bills via credit card or bank account
- 12-month bill and payment history
- Outage reporting and viewing
- Quick sign-in options (Face Unlock, fingerprint, PIN)
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Mi LUMA is LUMA Energy’s new customer app. You can register with a residential or commercial account, the last 4 digits of the social security or employer identification number on the account, and a valid email. However, if you already registered for Mi LUMA web, our online customer portal, there is no need to register again in the app, you can use the same username and password to sign in. After your first sign in using your username and password, you can choose to use Face Unlock, your fingerprint, PIN or keyboard pattern for future sign-ins, making signing into Mi LUMA easy and quick. Once signed in, you will see the Dashboard with the current balance of the electric service account your registered. With a single tap, view the Account screen, with all your current account information, including the total amount due and payment due date. View and download your current bill in PDF format. Pay your bill using either a credit card or a bank account. Payments made through Mi LUMA app are credited the same day. The Mi LUMA app also provides a 12-month history of bills and payments, outage viewing and reporting capabilities, and an extensive set of frequently asked questions (FAQs) to help you in the transition to LUMA Energy. Simply download the free app and begin enjoying the convenience of doing all of this from anywhere 24x7.
Sunrun
Monitor your solar energy system, track energy production, and access support. Gain insights into your environmental impact and manage your system data from a single, user-friendly interface.
- System data management
- Energy production tracking
- Customer support access
- Environmental impact insights
- User-friendly interface
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Newly designed and easy-to-use, our app is the single access point for Sunrun customers to monitor their systems, track energy production, and get the support they need. Featuring: • Streamlined access to manage and organize all of your system data. Our user-friendly interface provides a centralized hub where you can conveniently access and oversee your system data. • Thorough support page to help you find the answers you need. Whether it’s getting started with your new system or questions around the fundamentals of solar, we’ve got you covered. • Contextualized insights to better understand the positive environmental impact you’re making. Our app utilizes your system data to offer valuable insights, deepening your understanding of how your choices contribute to a greener planet.
Screenshots
Verdict
The clearest difference is review sentiment: Sunrun at 73% against Mi LUMA's 11%. Sunrun also leads on rating (4.5 vs 2.1) and update cadence (every 4 weeks vs every 2 months). Mi LUMA's advantage is iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sunrun holds the better App Store score, 4.5 against 2.1. Both are backed by a comparable volume of ratings — 949 and 3.4K respectively. Written reviews point the same way: 11% of Mi LUMA's written reviews are positive against 73% of Sunrun's.
Mi LUMA ships an update every 2 months, Sunrun every 4 weeks. The most recent releases landed on October 23, 2026 and October 22, 2026 respectively.
| Parameter | Mi LUMA | Sunrun |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (949 ratings) | 4.5 (3.4K ratings) — better |
| Positive reviews | 11.5% of reviews | 73.1% of reviews — better |
| Number of ratings | 949 | 3.4K — better |
| Update frequency | Every 2 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 96 MB | 96 MB |
| Age rating | 4+ | 4+ |
| Developer | Luma Energy ServCo, LLC | Sunrun Inc. |
Customer experience
Mi LUMA
Sunrun
User reviews
Mi LUMA
From 949 App Store ratingsWhat we love
- 🚀 Easy to use
- 💡 Useful features like outage reporting
- 👍 Improving with updates
Room to improve
- 🐛 Frequent crashes and login issues
- 👎 Lacks essential functionality (PDF bills, outage history)
- 🔒 Security and account management problems
Sunrun
From 3.4K App Store ratingsWhat we love
- 👍 User-friendly interface
- 🚀 Real-time data tracking
- 💡 Comprehensive solar production metrics
- 🔍 Detailed system information
- 🌞 Visually pleasing app design
Room to improve
- 🐛 Inaccurate or delayed data
- 🔍 Lack of individual panel monitoring
- 🔋 No battery usage information
- 🤔 Confusing or unclear data presentation
- 🔍 Missing system specifications
Bugs and requests
Mi LUMA
Reported bugs
3 issues- App fails to load or log in consistently
- Issues with account registration and management
- Unreliable outage reporting functionality
Requested features
3 requests- Add auto-payment option
- Improve app stability and login process
- Provide detailed outage history and analytics
Sunrun
Reported bugs
4 issues- App crashes or freezes
- Frequent loading issues
- Charts and graphs not functioning properly
- Discrepancies between app and actual production
Requested features
5 requests- Download or export data
- Integrate energy usage data
- Add alerts and notifications
- Provide landscape mode on iPad
- Show year-over-year production comparisons
In-app purchases
Mi LUMA
No in-app purchases
Sunrun
No in-app purchases









