Billing issues and updated information
I was enrolled in autopay and was charged twice. So I’m manually paying month by month but statements weren’t coming in due to maintenance. So I get two statements at once. I paid the oldest statement and it still hasn’t updated on my account balance. Horrible app
Near Live Data - Fast - Detailed!
A quality app, I use frequently to monitor my system
Autopay
Easy to set up
Home
Wonderful
Awful
Forced to partner with this company due to a new build purchase. They charge $700 just to come out and change the WiFi info. Keep in mind, without it, you will not be able to see the information of how much power is generated through their trash system. Why can’t you change it yourself? They couldn’t tell you. Prior to accepting these terms, I told them I don’t want to be charged. They told me I wouldn’t for something like that and that agreeing to their terms is just a precaution and unless something else needs to be fixed, I wouldn’t be charged.
Show more
Decent dashboard
Basic functions
Would like to see how much went to Xcel and how much I kept
Would like to see how much went to Xcel and how much I kept
Sunrun Performs
Has produced more power than we have used from the day it was installed. Never a problem.
House owner
overall happy with service
Need to fix
Need to make the app so you can enlarge on a iPad or iPhone. Text and pictures es are too small.
Very Useful
This updated app is easy to use and very informative.
Saves money
Works
Ease of use
Making changes and paying bills made easy
App
It does not provide all the information it says it will. Some times losses historical info. Days when production indication is way off.
Terrible app
Charts are wrong very very often. For example, the usage chart says I am using either solar or grid but never wall battery. Battery level drops from 100% to 0% in <1 hr when I am not using power. Sunrun says my system is working normal but they don’t guarantee accuracy of the app charts. But then how would I know if I charge my car from solar or from the expensive grid without knowing the correct status? Very irresponsible. Terrible app or a terrible service mindset.
Show more
Billing
Great
Emran Saleh
Not happy
Useful
Efficient way to check on both usage and patterns to better utilize the electricity good timelines showing when peaks go on and off, which could be traced back to specific activities. Very helpful.
Worth the wait
Finally! Great job guys. This is beautiful. Finally get to see estimated KW generated during the day. We don’t have to wait until the next day to find out.
We have been waiting for this for a while. Simple and clean UI. Still super easy to use.
Time to add a widget for clean simple overview of production and battery percentage.
We have been waiting for this for a while. Simple and clean UI. Still super easy to use.
Time to add a widget for clean simple overview of production and battery percentage.
Show more
Tenor_4
Good app. Clearly shows system status, history, and chats.
Tremendous
Friendly to User
