Very reliable
This app and the water heater response have flawless 9 times out of 10.
Any issue that I've had with was not because of that app but it's been the WiFi.
I've had this water heater for 7 years and it's been very good to us.
Any issue that I've had with was not because of that app but it's been the WiFi.
I've had this water heater for 7 years and it's been very good to us.
No end of frustration
Wow. Is this system ever a disappointment. App often doesn’t work and tank continually has alarms going.
Terrible update
The old app worked great, this new app won’t connect, I’ve done everything tech support suggested but basically was told TOO BAD
poor customer service
poor customer service
Stopped working
Unable to connect after the last app update. Earlier, it used to drop the schedule on the last day of the month.
Rheem EchoNet thermostat
I had a Rheem furnace with the EchoNet thermostat installed August 26, 2025. The EchoNet thermostat has not given the usage data of the furnace since purchased. I’ve contacted Rheem about this issue and all they say is that they are waiting on a code. It has been over a year and all I get from Rheem is they are waiting for a code. nothing else just waiting for a code. I am waiting for the usage data of my now one year old furnace. Not a happy camper.
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