Enphase app doesn’t match with power company meter.
I have issues. My app reports that my system is producing way more energy than what the power company meter says.
Was great until it wasn’t
Worked perfectly for 4 years. Until one day it no longer did. No warning, no update notification, no software requirement. Just stopped even in browser. I suggested Enphase notify you of updates and list software requirements. Not just saying it works with this device and doesn’t isn’t helpful. DEVELOPERS: You need to UPDATE the app and add the software version needed. It says it works with my devices. Is does not.
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Inaccurate Earnings!!
I like this app and refer to it almost every day. I would give it five stars if one of the most important features were accurate: Net Earnings. We ended last year with around $295 “Net Earnings” according to the app. Since net is total earnings AFTER deductions, we thought we had a $295 credit. Wrong!!! We had to pay $350!!
Net Earnigs is actually gross earnings. So now I have turned off the “discharge battery to the grid” setting. I may get an $8 credit for the few hours until it drains, but I have no idea how much MORE I’m paying for the hours I then have to buy power during peak hours because my battery has no juice.
I know power rates vary, but it seems like the estimate shouldn’t be $650 off.
Net Earnigs is actually gross earnings. So now I have turned off the “discharge battery to the grid” setting. I may get an $8 credit for the few hours until it drains, but I have no idea how much MORE I’m paying for the hours I then have to buy power during peak hours because my battery has no juice.
I know power rates vary, but it seems like the estimate shouldn’t be $650 off.
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Storm Guard
Enphase keeps putting me on the grid despite my settings because a storm is coming through my area despite my battery’s being charged at 100%. This is also, despite my solar being turned off for an entire month because local electrician turned it off prior to us arriving in our newly purchased home. The purchase is home because of the system would not have to pay for electricity as the power has the ability to create enough power to run the household.
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Misinformation
Often when they update the app, it messes it up. Our batteries constantly show the incorrect data. Getting them to fix it is often a temporary state and then reverts back. Super annoying when we are trying to best utilize our system with improper information.
