Aweful
Terrible app. Periodically forgets password, reset sends an email. Link in email goes to web page, reset sets password, saves in key chain BUT app tells you the password is incorrect despite using the keychain. Tried to reset 5 times. Waste of time
App keeps crashing
App keeps crashing, messaged tech support, he just kept wanting to reset my password,SMDH
You broke the login
At some point login was broken and now you required to enter user and password every time. Even with iPhone enabled security. Fix it.
Old tech to manage new tech
It would be nice to see this application updated. As a fairly new installer, it would be helpful for the mobile side to receive an update as it offers a bit more options that I dont see in the new Enphase Toolkit application. Also it would be helpful if we as installers can do somethings on our side in the manager such as push through current system updates and other tasks that CSR’s can take care of.
After speaking to a rep today, they stated how there are installers who will call in and expect them to take care of certain tasks and they are technically only allowed to assist which is understandable. If there are something on Enphase’s side that we as installers could do to one, help efficiency and two, reduce the amount of time reps are helping i thing that would be great; leaving us to call in on major issues that we may need actual help with such as determining grid events or figuring out cross talk/noise issues with larger systems.
After speaking to a rep today, they stated how there are installers who will call in and expect them to take care of certain tasks and they are technically only allowed to assist which is understandable. If there are something on Enphase’s side that we as installers could do to one, help efficiency and two, reduce the amount of time reps are helping i thing that would be great; leaving us to call in on major issues that we may need actual help with such as determining grid events or figuring out cross talk/noise issues with larger systems.
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Application does not work
After all those years suddenly can’t open my enlighten manager on my iPhone. I have to google it to be able to go on it. Why? It tries to open then goes blank.
