Would Like My Camera To Work
I installed the app and I like the menus, but I can’t use my camera. I allowed my camera to be used by the Solar Edge Go app and it still won’t let me use my camera to scan and replace a solar edge inverter. Please fix this glitch and I’ll fix my review.
Installing vs connect
Logged into my account I can’t just access the inverter to collect production. There is no option m, it automatically performs updates if there available. It also reboots for 3 min prior to reconnecting and updating. I have a sight that requires me to do collect overall manual production every quarter bc the site isn’t communicating in the platform. This makes my job much longer and frustrating, especially when it 95+ outside
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Problem with app
This app gives me nothing but trouble the old app they discontinued didn’t give me any problems I can’t even communicate with any inverter with this app I’ve tried everything re downloading checking firmware nothing
Awful
I’ve walked away from a few sites out of pure frustration with wait time. Constantly disconnects from inverter then restarts a 20 minute “processing” then times out on connection only to repeat the process. Garbage.
New app
Worked with Solar Edge for about four years now. The app has always been a breeze to work with…. Up until this new SolarEdgeGo app was launched. About 90% of the time I’m unable to log into inverters for commissioning or service calls. Once I toggle the switch left to connect to inverters WiFi I get stuck in a “processing” loop that never completes. When you call SolarEdge support, they request device logs and even that doesn’t work! It pulls up the logs in file form but won’t allow you to send the email!!
So incredibly frustrating for the installer AND customers when I’m standing around for hours trying to connect to inverters. PLEASE FIX THIS PROBLEM SOLAREDGE MY GOODNEEE
So incredibly frustrating for the installer AND customers when I’m standing around for hours trying to connect to inverters. PLEASE FIX THIS PROBLEM SOLAREDGE MY GOODNEEE
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