1. Home
  2. 💼 Business
  3. Naturgy Contigo
Naturgy Contigo

Naturgy Contigo

by Gas Natural Mexico, S.A. de C.V.

83 ratings
137 reviews
💼 Business
🌐 Social Networking
Free

Details

Released
December 2, 2020
Updated
July 30, 2026

Features

Developer

Gas Natural Mexico, S.A. de C.V.
✨Promote your app ✨
Naturgy Contigo screenshot #1 for iPhone
Naturgy Contigo screenshot #2 for iPhone
Naturgy Contigo screenshot #3 for iPhone
Naturgy Contigo screenshot #4 for iPhone
Naturgy Contigo screenshot #5 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐137
Reviews↘︎
📝1+ tags
Tags↘︎
🔄3+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 months
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your Naturgy Mexico account with this official app. Easily view, download, and pay your bills using Visa or Mastercard. Set up electronic billing and automatic payments for a streamlined experience.

✓Consult and download bills
✓Pay bills with Visa/Mastercard
✓Pay overdue bills and reconnections
✓Enroll in electronic billing
✓Set up direct debit payments
✓View bill and payment history
✓Simulate next bill
Show original description

What users say about Naturgy Contigo

Reviews of Naturgy Contigo are mostly negative: the Business app is rated 1.1/5 from 83 App Store ratings. What users like most: can pay bills and view statements (web app). Top complaints: no Brazilian app/Portuguese support, app doesn't work/crashes. Summarized from real user reviews.

Positive things

  • 👍Can pay bills and view statements (web app)

Negative things

  • ❌No Brazilian app/Portuguese support
  • ❌App doesn't work/crashes
  • ❌Payment issues
  • ❌Login/registration problems
  • ❌Slow performance
  • ❌Poor user interface
  • ❌Excessive data requests
  • ❌Inability to manage multiple contracts
  • ❌Outdated design
  • ❌Lack of customer support
  • ❌Inability to download consumption/bills
  • ❌Payment not registered immediately
  • ❌No immediate payment confirmation
  • ❌Payment button missing
  • ❌Inability to change password
  • ❌App is a web app, not native
  • ❌Inability to use with multiple properties under one email
  • ❌Unskippable ads/update prompts
  • ❌Requires multiple logins/app loads
  • ❌Inconsistent with website login
  • ❌Privacy concerns with data requests
  • ❌Inability to add multiple services to one account
See all reviews

What's New in Naturgy Contigo

262.000

July 30, 2026

Actualizamos la aplicación con las funciones más recientes, soluciones de fallos y mejoras de rendimiento.

User reviews

Most RecentHighest RatedLowest Rated

Solo un contrato

No puedes manejar mas de un contrato con esta aplicación
BDBBVA usuario descontento

Vergonha

Essa empresa fornece gás a anos na minha casa no Brasil, e não tem app brasileiro
Hhsrj

Patético

Fala sério neh, uma empresa deste tamanho não ter um app brasileiro. Uma pena não ter como mudar de empresa
LLeidianemalu

Very bad

Como pode uma empresa desse porte aqui no Brasil não tem um aplicativo decente ? Em plena era digital
LSLampião do sax

Aplicativo sem suporte em português

Pessimo
Lleocaramez

Response from developer

Hola, leo. Lamento que tengas problemas con la app. Por favor, contáctanos por mensaje privado de Twitter o Facebook para que nos platiques qué es lo que está sucediendo y pueda ayudarte. Saludos.

See 132 more reviews

User experience

🐞

Reported Bugs

20 issues

App crashes frequently

Bug

Login fails

Bug

Cannot register

Bug

Payment processing errors

Bug

App does not load

Bug

Update required but not available

Bug

App freezes

Bug

Password reset emails not received

Bug

Cannot download bills/consumption

Bug

Payment not reflected immediately

Bug

App not working in Brazil

Bug

Login issues with newly changed passwords

Bug

Cannot add phone number

Bug

Missing 'Pay' button

Bug

Payment via PayPal has errors

Bug

App requires multiple loads to work

Bug

Unskippable update notifications that don't lead to updates

Bug

Login with Facebook fails with error message

Bug

App requires excessive permissions

Bug

Cannot link multiple services to one account

Bug
✨

Requested Features

16 requests

App in Portuguese for Brazil

Feature

Support for multiple contracts/properties

Feature

Improved payment processing

Feature

Faster app loading

Feature

Better error handling

Feature

More intuitive design

Feature

Downloadable consumption/bills

Feature

Immediate payment registration

Feature

Add 'Pay' button

Feature

Ability to change password easily

Feature

Native app experience

Feature

Support for multiple properties under one email

Feature

Fix update prompts

Feature

Streamlined login process

Feature

Clearer privacy policy/data usage

Feature

Ability to link multiple services to one account

Feature

FAQ

What can I do with the Naturgy Contigo app?

The Naturgy Contigo app allows you to perform various services for your Naturgy Mexico account. You can consult and download your bills in PDF format, pay your current and overdue bills using Visa and Mastercard, enroll in electronic billing, set up automatic payments, and view your historical bills and payments.

How can I pay my Naturgy bill through the app?

You can pay your Naturgy bill securely using Visa and Mastercard directly within the app. The app ensures your transactions are protected. It also allows for payment of overdue bills and reconnections.

Is the Naturgy Contigo app free to use?

Yes, the Naturgy Contigo app is free to download and use. While the app itself is free, it does contain advertisements. There are no in-app purchases mentioned for core functionality.

What are the benefits of enrolling in electronic billing?

Enrolling in electronic billing, also known as paperless billing, allows you to receive your bills digitally instead of through postal mail. This makes it easier to access, store, and manage your bills, and contributes to environmental sustainability by reducing paper usage.

Can I see my past bills and payments?

Yes, the app provides a feature to consult your historical bills and payments. This allows you to track your past consumption and payment records, giving you a comprehensive overview of your account activity.