Soy Cliente GNP

Soy Cliente GNP

by GNP Seguros

215 ratings
45 reviews
Free

Details

  • Released
  • Updated
  • August 1, 2012
  • September 12, 2026

Features

Soy Cliente GNP screenshot #1 for iPhone
Soy Cliente GNP screenshot #2 for iPhone
Soy Cliente GNP screenshot #3 for iPhone
Soy Cliente GNP screenshot #4 for iPhone
Soy Cliente GNP screenshot #5 for iPhone
Soy Cliente GNP screenshot #6 for iPhone
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About

Manage your insurance policies, report accidents, and request roadside assistance with just a tap. Access policy information, track adjusters, and find nearby medical facilities or offices. It simplifies insurance management and emergency response.

✓Policy information consultation
✓Accident reporting
✓Roadside assistance requests
✓Adjuster tracking
✓Medical network locator
✓Document storage
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What users say

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What's New in Soy Cliente GNP

8.1.15

September 12, 2026

¡Tus beneficios Soy Cliente GNP se transforman! Ahora, los seguros que tienes contratados te dan acceso a Recompensas increíbles. Descubre si eres Oro, Platino o Diamante y empieza a utilizarlas.

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User reviews

Emergencias Médicas

1/4 utilizo por primera vez la campana para emergencias médicas ,servicio pésimo , además que no tienen los datos de los asegurados dieron un diagnóstico erróneo, no solo no sirve , es peligroso

No se pueden hacer pagos en la app

Muy mal UX de esta app, la info de vigencias no es clara. No se pueden hacer pagos desde la app. En fin les urge rediseñarla desde cero.

Notificaciones SPAM

En configuraciones de la app tengo apagadas todas las notificaciones push debido a que el app manda mucho SPAM y aún asi no respetan y siguen mandando notificaciones.

No sirve

No puedo darle seguimiento a mi tramite, no puedo hacer el
Pago, siempre sale error, cero user friendly!

Basura de app

No se puede ni siquiera pagar la póliza, vaya incompetencia e ineptitud de los desarrolladores. En fin refleja el servicio los clientes.

Developer apps

User experience

🐞

Reported Bugs

30 issues

Cannot make payments in the app

Bug

Notifications are sent despite being turned off

Bug

Cannot track procedures

Bug

Payment errors

Bug

Last update is less informative

Bug

App crashes after last update

Bug

Apple Wallet function not working

Bug

Cannot download credentials in iPhone

Bug

Last update does not show contracted policies

Bug

Calls are not answered

Bug

Cannot view policy information

Bug

Cannot add payment method (bank field not active)

Bug

Cannot add payment method (CVV not requested, bank field issue)

Bug

Cell phone number defaults to Mexico

Bug

App closes session during payment

Bug

Cannot upload photos of documents

Bug

Cannot add card because button does nothing

Bug

Cannot download policy documents

Bug

App does not function

Bug

Phone center functions worse

Bug

App is a piece of garbage

Bug

Siniestro registration failed

Bug

Wallet function not working

Bug

SOS is fake

Bug

Payment of policy not accepted

Bug

App asks for location and fingerprint/face ID for payment

Bug

Errors when trying to pay or view

Bug

Service not available when uploading fiscal situation

Bug

App closes after logo appears

Bug

App does not connect

Bug
✨

Requested Features

11 requests

Redesign the app from scratch

Feature

Improve clarity of policy information

Feature

Allow payments within the app

Feature

Respect notification settings

Feature

Provide more financial information

Feature

Allow adding payment methods without issues

Feature

Enable adding payment methods for different countries

Feature

Improve emergency service reliability

Feature

Fix app crashes

Feature

Allow uploading documents

Feature

Improve payment security options

Feature

FAQ

What can I do with the Soy Cliente GNP app?

The app allows you to consult information about your Auto, Medical Expenses, Home, and Life insurance policies. You can also report accidents, request roadside assistance, track your adjuster, find nearby medical facilities and offices, and store important documents.

How do I register for the Soy Cliente GNP app?

You can register using your Policy number or reference number. The app is available for any GNP policy, whether it's individual or collective.

What kind of roadside assistance can I request?

You can request assistance for tire changes, fuel delivery, jump-starts, towing services, or locksmith services.

Is the Soy Cliente GNP app free to use?

Yes, the app is free to download and use. There are no mentioned in-app purchases or subscription fees.

What information can I store in the app?

You can personalize your profile and save important documents such as your vehicle registration card, driver's license, and IFE/INE card.