NAVER Maps, Navigation Reviews: Is It Legit?

Customer Experience

Positive experience22.8% of reviews
Neutral9.1% of reviews
Negative experience68.0% of reviews

~ Based on 460 written reviews from the US App Store.

What users say about NAVER Maps, Navigation

Is NAVER Maps, Navigation Safe?

NAVER Maps, Navigation appears mostly safe based on user ratings. AppsHunter Safety Score for NAVER Maps, Navigation is 80/100.

This assessment is based on 2,963 user ratings, with an App Store average of 4/5.

Safety Analysis

73.5% of ratings point to a safe experience
3.5% of ratings suggest some concerns
22.9% of ratings point to a risky experience

~ Based on 2,963 App Store ratings for NAVER Maps, Navigation.

Is NAVER Maps, Navigation Legit?

NAVER Maps, Navigation appears to be a legitimate app. AppsHunter Legitimacy Score for NAVER Maps, Navigation is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Decent

Has lots of good features and works fairly well most of the time. It does have weird annoying quirks. An example is a recent stay at a well known large hotel in Gangnam. It would never correctly set my location at this hotel, it kept insisting I was 80 feet away across the street. The other super annoying thing is that there isn’t an simple “end route” or cancel option, at least that I could figure out, so once I committed to a route and started travel, I couldn’t get it to stop running and trying to direct me. There are certain things that are just not intuitive. BTW, Google Maps worked just as well for directions in the Gangnam area.
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Poor app

Terribly design not tourist friendly

Lags

Always lags for my iPhone in the most important situations

Technology miracle

It is a miracle how in 2026 in first world country, which specializes, especially in IT and technologies, you have a main app, which is unable to load anything, and when I was trying to register, after it simply doesn’t not work, it has white screen. I even tried to tried redownload, but now it simply broken. I wonder how developers even able to find a way back home or to the nearest grocery store with such mental capabilities.
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Bad verification system

Not traveller friendly. Verification requires IP address and phone code location to match but this means I can’t verify while I’m outside my home country meaning I’m blocked from using the app

Too good

It is an amazing app so convenient for tourists and helpful. I am so impressed, other map apps hold no candle to this one. Really awesome.

Very slow , too much advertising

Very slow , too much advertising

Content ok but terrible performance

Very slow, laggy app. Takes forever to load info, keeps freezing. Also often can’t find addresses in Korean or English. Good for transit info though. Only using it because google maps doesn’t fully work in Korea

좌측스와이프 비활성화로 돌리세요

경로찾기 모드에서 좌측 스와이프시 초기화되는 기능
없애세요... 지도 보다가 자꾸 꺼지잖아요

Most services require a Korean phone number

App feels slow, delivery services require Korean phone number

Sehr laggy und buggy

Wirklich eine der schlimmsten Karten Apps die ich genutzt habe. Es hakt wie Sau teils brechen Routen ab. Wenn man Apple Karten oder Google Maps gewöhnt ist ist das hier eine Katastrophe.

Forced to use this terrible app

Just so bad

Glitchy

Comprehensive but glitchy and slow. Would prefer google or citymapper.

Lost everything

After 4 years of research and creating categorised lists with over 1000+ places saved throughout my visits, NAVER decides to log me out the account despite having used it for years both when in Korea and the UK. I’m not able to log in anymore and there don’t seem to be a customer service to contact to ask for help in solving the issue. You are forced to submit your personal passport details with very little hope to be reinstated as most people end up with accounts suspended despite having submit the right requirements. Considering the increased tourism in South Korea, you should make it easier for foreigners to use the app and not suspend accounts and ruin people’s trips. Sort it out.
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Absolutely necessary for Korea but UI is so slow

Incredibly slow app, it’ll take about 5-10 seconds for each action to actually complete (search to, search from, route, etc). Far more accurate than google and Apple Maps in Korea though

UK user

This app is rated for being easier to use than Apple and Google maps. The problem is that if you have any contact with customer support because your app is suspended you will be stuck in a loop that means it is impossible to use.

Nice App

Отличное приложение для навигации по Корее и Сеулу

Ok but not great

Used mostly for walking and transit directions in Seoul for 10 or so days.

General
-many more, much more obtrusive ads in free version. Didn’t try paid version to see how much such ads are diminished.
-lacks many places of interest that users of g maps take for granted, eg public toilets and drinking fountains which seoul has many more of than are shown on naever

Walking
+it works for directions because ROK government allows it, but doesn’t include elevation gain/loss like better apps in other cities.

Transit
+shows real-time transit arrival/departure times.
+clearly shows station exit numbers for transit stations with multiple exits/entrances
-doesn’t tell user which train car to board/exit to expedite ingress/egress or prioritse escalator/life access for accessibility.
-doesn’t allow mixed mode very well, particularly mixing ride-hailing/walk or private bike/walk or bikeshare/walk.

+/- does other things like make restaurant bookings and payments if you’re into that.
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Pourquoi en coréen

Je ai pas compris pourquoi j’ai naver en coréen j ai tout essayé j ai même réinstalle mais du coup ça ne m as pas servi

It’s the only option in South Korea

It works and is super helpful with navigating public transit, especially in advising when to prepare to get off the next stop but the walking and discovery is a little hard. It doesn’t always orient when walking and hard to discover new places. Also be aware that it’s easier to navigate to specific locations if you put the address in Korean.
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