NAVER Maps, Navigation User Reviews

Customer Experience

Positive experience21.6% of reviews
Neutral8.6% of reviews
Negative experience69.8% of reviews

~ Based on 430 written reviews from the US App Store.

What users say about NAVER Maps, Navigation

Is NAVER Maps, Navigation Safe?

NAVER Maps, Navigation appears mostly safe based on user ratings. AppsHunter Safety Score for NAVER Maps, Navigation is 78/100.

This assessment is based on 2,549 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.9% of ratings point to a safe experience
3.6% of ratings suggest some concerns
25.5% of ratings point to a risky experience

~ Based on 2,549 App Store ratings for NAVER Maps, Navigation.

Is NAVER Maps, Navigation Legit?

NAVER Maps, Navigation appears to be a legitimate app. AppsHunter Legitimacy Score for NAVER Maps, Navigation is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

좌측스와이프 비활성화로 돌리세요

경로찾기 모드에서 좌측 스와이프시 초기화되는 기능
없애세요... 지도 보다가 자꾸 꺼지잖아요

Most services require a Korean phone number

App feels slow, delivery services require Korean phone number

Forced to use this terrible app

Just so bad

Glitchy

Comprehensive but glitchy and slow. Would prefer google or citymapper.

Lost everything

After 4 years of research and creating categorised lists with over 1000+ places saved throughout my visits, NAVER decides to log me out the account despite having used it for years both when in Korea and the UK. I’m not able to log in anymore and there don’t seem to be a customer service to contact to ask for help in solving the issue. You are forced to submit your personal passport details with very little hope to be reinstated as most people end up with accounts suspended despite having submit the right requirements. Considering the increased tourism in South Korea, you should make it easier for foreigners to use the app and not suspend accounts and ruin people’s trips. Sort it out.
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Absolutely necessary for Korea but UI is so slow

Incredibly slow app, it’ll take about 5-10 seconds for each action to actually complete (search to, search from, route, etc). Far more accurate than google and Apple Maps in Korea though

UK user

This app is rated for being easier to use than Apple and Google maps. The problem is that if you have any contact with customer support because your app is suspended you will be stuck in a loop that means it is impossible to use.

Nice App

Отличное приложение для навигации по Корее и Сеулу

Ok but not great

Used mostly for walking and transit directions in Seoul for 10 or so days.

General
-many more, much more obtrusive ads in free version. Didn’t try paid version to see how much such ads are diminished.
-lacks many places of interest that users of g maps take for granted, eg public toilets and drinking fountains which seoul has many more of than are shown on naever

Walking
+it works for directions because ROK government allows it, but doesn’t include elevation gain/loss like better apps in other cities.

Transit
+shows real-time transit arrival/departure times.
+clearly shows station exit numbers for transit stations with multiple exits/entrances
-doesn’t tell user which train car to board/exit to expedite ingress/egress or prioritse escalator/life access for accessibility.
-doesn’t allow mixed mode very well, particularly mixing ride-hailing/walk or private bike/walk or bikeshare/walk.

+/- does other things like make restaurant bookings and payments if you’re into that.
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Pourquoi en coréen

Je ai pas compris pourquoi j’ai naver en coréen j ai tout essayé j ai même réinstalle mais du coup ça ne m as pas servi

It’s the only option in South Korea

It works and is super helpful with navigating public transit, especially in advising when to prepare to get off the next stop but the walking and discovery is a little hard. It doesn’t always orient when walking and hard to discover new places. Also be aware that it’s easier to navigate to specific locations if you put the address in Korean.
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Travelling

Not good in used . I’m at Busan , English write most of times can’t get my location , Korean copy & paste also not work well .. .. mixed with Google maps for ours free& Easy trips 😪

Easy to navigate as a foreign speaking visitor

This APP has been a blessing while my 2 weeks in Seoul. Just love it!

Account Suspended Can’t Recover

Never Maps suspended my account for having a “suspicious location.” I can’t recover my account because the method to do so is not supported on a mobile device.

slow and full of ads

UI is not responsive. I open the app and wait 5 seconds for anything to load. Then I get shown a full screen ad for 10 seconds.

There’s also nothing showing whether the app is loading my current location or if it’s just stuck doing nothing. Google maps is far superior in comparison, even if driving and walking directions don’t work.

Don’t waste your time
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Brendan Davies

Good app however at times when I have already gotten off at a station the app then tells me. Maybe something to do with the wifi. The walking direction are very good

Excellent public transport directions

Used NAVER throughout our visit to Korea, the bus/subway directions as well as walking directions were very helpful

Worst Korean App Every

I spent my first week here in Korea 2026 after living here since 2019 trying to use this app. And every single location, Restaurant subway train and everything was absolutely wrong. It constantly made me lose my place. Miss my train. Be late for dates. Just download KakaoMap.

Slow af

Cant believe its korea’s no 1 gps app and its so slow

Impossible to login

Naver is supposed to be the map app to use in South Korea, where I shall be going soon. Maybe it is, I haven’t used it yet. But I’ve just wasted half a morning on many futile attempts to login, including changing various settings on my phone and waiting for an SMS to turn up, which never did. Maybe it’ll work when I get to Korea. We’ll see.
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