NAVER Maps, Navigation User Reviews

Customer Experience

Positive experience21.4% of reviews
Neutral8.0% of reviews
Negative experience70.6% of reviews

~ Based on 398 written reviews from the US App Store.

What users say

Is NAVER Maps, Navigation Safe?

NAVER Maps, Navigation appears mostly safe based on user ratings. AppsHunter Safety Score for NAVER Maps, Navigation is 74/100.

This assessment is based on 1,983 user ratings, with an App Store average of 3.7/5.

Safety Analysis

65.6% of ratings point to a safe experience
3.6% of ratings suggest some concerns
30.8% of ratings point to a risky experience

~ Based on 1,983 App Store ratings for NAVER Maps, Navigation.

Is NAVER Maps, Navigation Legit?

NAVER Maps, Navigation appears to be a legitimate app. AppsHunter Legitimacy Score for NAVER Maps, Navigation is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Garbage performance compared to Google Maps!

This app is an absolute joke, especially when compared to Google Maps! Getting into the app takes an eternity, and the refresh rate is painfully slow. Every time I open it or try to load a route, I'm stuck waiting forever on a laggy, unresponsive screen.
Why even bother creating such a useless piece of software if it can't even handle basic speed and user experience? Google Maps runs circles around this trash. Completely unfit for purpose and a total waste of storage on my phone!
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Garbage app

Every time I (am forced to) use this app I want to come back and give it another 1 star review. It is so bad. I simply cannot start listing problems as it would take a lifetime to finish.

좋아요

친절하시고 만족합니다!

Frustrating experience

The app is great for navigating and finding your way around public transportation, BUT if you’re a foreigner creating an account outside of Korea, the app is really frustrating! I spent hours saving locations for my trip, and suddenly my account was locked. So I uploaded my ID and other documents to get it unlocked, just as the help page said, but they couldn’t do anything. I then opened a new account and had it verified right away so that something like this wouldn’t happen again. I entered all the locations there as well. Just a short time later, the account was suspended again, and this time, too, I only got the response that they couldn’t do anything. Without a Korean phone number, I can’t reactivate the account myself either. There are lots of people on Reddit who’ve shared similar experiences. How can this be? I’m now switching to a different app to plan my vacation, because I’m not going to create a new account a third time.
@Naver: Please make the app more user-friendly for people from abroad!!
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Best App EVER!

This app is so great for traveling, getting directions, booking appointments and paying straight from the app. I cannot believe how accurate and timely public transportation is. I wish we had this app in the US. So efficient!

Needs Work

Didn’t tell me what places were closed, only had open. Wanted to go to pharmacy and alarm or some thing like that was triggered bc i didn’t know it was closed bc map didn’t tell me

Klunky

This app takes all day long to load. The developers need to take out the trash and put it on a diet.

封号

就因为我挂🪜 把我号封掉了 没脑子设计师 不挂我能进去 为了旅游专门下载 差评

Awful

This app is constantly crashing and once a month it gets rid of all my bookmarks and I need to delete the app and redownload it. Truly awful but I’ve amassed so many bookmarks that I can’t switch apps now. This app still blows chunks. 0 out of 5.

This App STINKS.

This app just flat out stinks. It always takes years to load and the UI just isn’t good. As a Korean, the Korean DID NOT cook with this one at all. Doing way too much with this one, just allow apple and Google Maps to work. One of the only good parts about leaving Korea is deleting this terrible and sorry excuse for an app.
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Блокировка аккаунта без причины

Пользовался навигацией в Сеуле несколько лет. Зарегистрировал аккаунт, чтобы сохранять избранные места. Сегодня обнаружил, что мой аккаунт заблокировали по причине «массовый идентификатор».

최근 별4개에서 1개로 줄었어요

실행하지도 않았는데 자동차에 연결하면 자동으로 실행되서 자꾸 알람이 울립니다. 충전은 해야겠고 알람은 자꾸 울고. GPS를 끄면 실행이 안되지만 사용하려면 또 켜야하고 너무너무 불편합니다. 어떤 이유가 있는건지 아니면 오류인지 모르겠으나 자동차에 연결할때 자동으로 실행되면 너무 불편해요. 오류를 수정하던지 필요한 거라면 옵션을 만들어 선택하게 하는 것이 좋을 것 같네요.

Horrible. Stay away

Only using this since Google Maps isn’t really the map in Korea. This app is horrible and even shows ads when loading up. I guess you have to use this in Korea? But this app is horrible and not anyone’s first choice

쓰레기를 앱 하나로 표현하면 이 앱

시간이 겁나 남아서 시간을 죽이면서 목적지애 가고 싶다면 이 앱을 깔먄 됩니다
30분이 눈 앞에서 없어짐

doesn’t always work

super glitchy. will tell you to get off at the WRONG STATION. doesn’t always keep moving as you’re using transportations. please fix this wack app

このアプリナビ機能駄目

google mapが韓国では歩きの案内が出来ないとの事でYouTubeでやたらと進めているので信頼して入れた
3泊4日韓国滞在
明洞でお店検索して歩きで向かったが歩いている場所の追従が全くついて来ない
あげくにお店周辺に着いたがお店が見当たらなく諦めた
地下鉄も同様に位置情報の追従が悪くて表示が2駅ずれていて慌てて降りた
地下街は全く使えない
唯一バス停番号と乗るバス番号が分かるのでその点だけ助かった
道案内にずれていてもリルートしてくれないのでただ単に案内ルート目指して自分で散策しないといけない
このアプリの為に散々な目にあい貴重な旅行時間を駄目にされた
google mapの方が位置情報は正確に出るので案内は出来ないが地図を確認しながら歩く方向を見た方が良いのではと個人的に思った
YouTubeでやたらと必須アプリとか言うけど案件なんじゃね?
歩き回ってクタクタの韓国旅行になってしまった。
行きたかった予定の観光地も行く時間がなくなり全く楽しめず最悪の旅行になってしまった。
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Banned and bad UI/UX

Long load screen to show ads.
Created account and suspended soon. I’m in Korea but use a VPN.
I will not hand over ID for an account, completely unnecessary and unsafe.
Kakao Maps let me create an account.
Can’t wait for Google to properly compete with Naver, not a huge fan of them, but almost anything is better than Naver.
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App mit Verbesserungspotenzial

[-] Aktuell eine der wenigen Apps in Korea welche für die Navigation zu Fuß oder per Auto überhaupt möglich sind. Die Übersetzungen sind leider weit entfernt von einer vollständigen und auch die Suche mit englischer oder deutscher Sprache ist bei weitem nicht so effektiv wie gleich in koreanisch zu suchen. Das ist auch eigentlich der größte Kritikpunkt an der App.

[+] Positiv hervorheben kann man das intuitive UI. Es sieht modern aus und beinhaltet teils echt tolle Funktionen. In größeren Städten ist Naver Maps sogar an die Ampeln gekoppelt und zeigt an wann diese wieder grün schalten. Auch Geschwindigkeitsbegrenzungen inklusive Kameras werden vorzeitig angezeigt. An den meisten Abzweigungen wird eine etwas detailliertere Darstellung angezeigt was es deutlich erleichtert den richtigen Weg einzuschlagen.

Ich würde weiter bei Naver Maps bleiben solange andere Alternativen wie Google Maps (kommt wohl bald auch für Auto/ Laufen) und Apple Maps so gut wie keine Adressen und Orte gespeichert haben. Ansonsten entgehen einem zu viele mögliche Zielorte.
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Bad now.

It was good but updates have ruined it and now it’s slow with heaps of adverts. Can’t even see stars for reviews easily.

Can’t log in

I’ve created three accounts in three different ways and cannot log into my accounts. I wanted to use the app to save my places.