NAVER Maps, Navigation User Reviews

Customer Experience

Positive experience21.7% of reviews
Neutral8.2% of reviews
Negative experience70.0% of reviews

~ Based on 414 written reviews from the US App Store.

What users say

Is NAVER Maps, Navigation Safe?

NAVER Maps, Navigation appears mostly safe based on user ratings. AppsHunter Safety Score for NAVER Maps, Navigation is 76/100.

This assessment is based on 2,328 user ratings, with an App Store average of 3.8/5.

Safety Analysis

69.2% of ratings point to a safe experience
3.7% of ratings suggest some concerns
27.2% of ratings point to a risky experience

~ Based on 2,328 App Store ratings for NAVER Maps, Navigation.

Is NAVER Maps, Navigation Legit?

NAVER Maps, Navigation appears to be a legitimate app. AppsHunter Legitimacy Score for NAVER Maps, Navigation is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent public transport directions

Used NAVER throughout our visit to Korea, the bus/subway directions as well as walking directions were very helpful

Worst Korean App Every

I spent my first week here in Korea 2026 after living here since 2019 trying to use this app. And every single location, Restaurant subway train and everything was absolutely wrong. It constantly made me lose my place. Miss my train. Be late for dates. Just download KakaoMap.

Slow af

Cant believe its korea’s no 1 gps app and its so slow

Impossible to login

Naver is supposed to be the map app to use in South Korea, where I shall be going soon. Maybe it is, I haven’t used it yet. But I’ve just wasted half a morning on many futile attempts to login, including changing various settings on my phone and waiting for an SMS to turn up, which never did. Maybe it’ll work when I get to Korea. We’ll see.
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Doesn’t work

Set it up at home in Australia before travelling. Land in Korea, and it does work here, just gives me some weird, non-working ‘accept’ button.

터치 오류

얼마전부터 자꾸 간헐적으로 터치가 먹통이 됩니다. 발생 환경도 다양해요. 앱을 켜자마자/검색어를 쓰다가 갑자기/업체를 눌렀을때 등. 그리고 전부터 불편했던 건데 단어를 치고 검색 눌렀을 때 항시 해당 이름이 포함된 가게나 업종 리스트를 보여줬으면 좋겠는데 가끔은 저 멀리에 있는 특정 가게를 노출해서 불편합니다. 개선되었으면 좋겠어요.

Library of favourite places

Best way to keep all my favourites organised and easy to navigate back to!

Amazing

The best app for find new places

위젯은 또 왜 먹통인지?

ㅆㅂ, 위젯이 먹통인 거 모르고 버스 시간 맞춰나갔다가 된통 당했네…이 쓰레기들은 도대체 업데이트 해서 나아지는 게 없어

Convenient

Awesome

외국인 친화적

한국에서 다시는 길을 잃지 않을 거예요! 감사합니다.

Laggy

Gets you where you need but is painfully slow and laggy compared to Apple Maps and Google maps. Definitely needs some improvement

Nothing works

This app wishes it were Google Maps

Login is totally busted

Doesn’t let you login. Trying to says “successful” then it just refreshes the page and doesn’t actually log you in. Trying other methods brings up captchas that never work. Passkey doesn’t work, password doesn’t work, apple sign in doesn’t work. Changing languages doesn’t work. Deleting cache and app and then redownloading doesn’t work.
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No way to close the full screen ads

It popped up with an Uniqlo ad in a full screen. I couldn’t close it and restarted it would go back to the same ads

Difficult for foreigners

Bad technical support. Don’t waste your time

Garbage performance compared to Google Maps!

This app is an absolute joke, especially when compared to Google Maps! Getting into the app takes an eternity, and the refresh rate is painfully slow. Every time I open it or try to load a route, I'm stuck waiting forever on a laggy, unresponsive screen.
Why even bother creating such a useless piece of software if it can't even handle basic speed and user experience? Google Maps runs circles around this trash. Completely unfit for purpose and a total waste of storage on my phone!
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Garbage app

Every time I (am forced to) use this app I want to come back and give it another 1 star review. It is so bad. I simply cannot start listing problems as it would take a lifetime to finish.

좋아요

친절하시고 만족합니다!

Frustrating experience

The app is great for navigating and finding your way around public transportation, BUT if you’re a foreigner creating an account outside of Korea, the app is really frustrating! I spent hours saving locations for my trip, and suddenly my account was locked. So I uploaded my ID and other documents to get it unlocked, just as the help page said, but they couldn’t do anything. I then opened a new account and had it verified right away so that something like this wouldn’t happen again. I entered all the locations there as well. Just a short time later, the account was suspended again, and this time, too, I only got the response that they couldn’t do anything. Without a Korean phone number, I can’t reactivate the account myself either. There are lots of people on Reddit who’ve shared similar experiences. How can this be? I’m now switching to a different app to plan my vacation, because I’m not going to create a new account a third time.
@Naver: Please make the app more user-friendly for people from abroad!!
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