Sounds great but phony app
Downloaded this app in January and haven’t been able to use it yet. The app will not link to our server and I have reached out to NCR and they refer me to our local counter point representative. I did do that and he is still having issues will trying to get it to work. Not impressed, just like other apps you find on the App Store the wording sound great but in the real world they do not do what they they will do.
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A total waste
To begin, the only thing “free” with this app is the use of basic it lookup and customer lookup. If you with to do anything else with this app, it will cost an arm and a leg. Upwards of 60-70+ depending on how many devices it will be used on. I will NEVER pay that much for something that has cost me thousands for licensing. This entire app and price structure needs to be re-evaluated!
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It's miserable
This app will frustrate you to no end. It still isn't iOS 10 ready and doesn't work half the time. If you have a sled, be prepared for this app to not recognize it at random times. You'd think that they would work out the bugs since you PAY A SUBSCRIPTION to use it. Absolute junk. Shame on NCR.
Get your act together
Absurd to pay $70 a month for something I already paid thousands for. A small yearly fee I'm ok with but it should actually be free since I already paid to use the software. Very bugged and crashes if you scan barcode with phone, you would need to buy a sledscanner.
Would be great but has some bugs
BUGS:
* Items with 0 or negative QTY can be put on a ticket in mobile POS without notice or error
* Inactive items can be put on a ticket in mobile POS
* Certain items cause quantity entry screen to popup and clicking DONE does
not dismiss it. This happens on wifi and 3G. TO reproduce this, we
search for brand viva and select any viva item and that causes this screen
to popup. There is no way to dismiss this and get back to entering more
items. Clicking DONE simply makes the screen reappear. The only solution
is to kill the whole app.
* Putting a large order on hold results in "the request timed out" error.
This happens on wifi and 3G. Even though there is a timeout error, the
order successfully gets entered into the holds in CQSQL.
* Searching for items results in Loading and waiting icon without timeout or
end. This happens on wifi and 3G. Only solution is to kill the app and
restart it.
*RPC Error when putting Large order on hold over wifi. This was solved by
restarting CPServices.
FEATURE REQUESTS:
Offline ticketing
Option to put ORDER lines, not only sales lines i.e. ability to enter orders
* Items with 0 or negative QTY can be put on a ticket in mobile POS without notice or error
* Inactive items can be put on a ticket in mobile POS
* Certain items cause quantity entry screen to popup and clicking DONE does
not dismiss it. This happens on wifi and 3G. TO reproduce this, we
search for brand viva and select any viva item and that causes this screen
to popup. There is no way to dismiss this and get back to entering more
items. Clicking DONE simply makes the screen reappear. The only solution
is to kill the whole app.
* Putting a large order on hold results in "the request timed out" error.
This happens on wifi and 3G. Even though there is a timeout error, the
order successfully gets entered into the holds in CQSQL.
* Searching for items results in Loading and waiting icon without timeout or
end. This happens on wifi and 3G. Only solution is to kill the app and
restart it.
*RPC Error when putting Large order on hold over wifi. This was solved by
restarting CPServices.
FEATURE REQUESTS:
Offline ticketing
Option to put ORDER lines, not only sales lines i.e. ability to enter orders
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