Crashing more lately
Has not been working consistently past 2 weeks. Crashing often. Also with business account, need 2FA every time? Asks me to remember the same device every time I log in? What is the function of asking to remember the device if I still need 2FA every time I log in?
Longtime customer de banked over nonsense
If you file legitimate disputes, they will close your account because they don’t like the administrative cost and the pressure that they get from merchants go elsewhere
App needs improvement
Not impressed. Considering switching banks. Overall this app is completely subpar compared to its competitors. Does the bare minimum and often times has bugs when trying to log in. Very slow and dated. Needs to be completely revamped.
Excellent
Great online and in person service.
Great Customer Service
Great customer service at my branch in Ogdensburg.
Ask for Autumn or Will.
Ask for Autumn or Will.







