Still can’t add my address as a pick up address
I use Neales whenever I need a taxi and book on the app. On the whole they are pretty good, but there is something wrong with their address database as it refuses to allow me to set my address as a pickup point. It defaults to just the road name and postcode (which covers about half a mile of road), or, if I use the map to pinpoint where I live, it generates an totally different address and postcode 200 meters away. I have reported this for many months, but so far none of the updates have fixed it.
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Great app for great service
I absolutely love the convenience and pricing at Neals. Have been using them for a while now and they haven’t let me down once. Great for local trips and airport transfers (with competitive pricing!).
The app is easy to use and lets you schedule ahead without extra cost!
The app is easy to use and lets you schedule ahead without extra cost!
No issue?
Not sure where everyone is going wrong with this app, but I use all the time with no issues. The only thing I don’t like is when you pay by card you have to go through my banking app to verify which is a pain. Apart from that no issues with booking a car, straight forward process. Would be useful to be able to add in multiple, pick up or drop offs.
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Won’t run
Can’t get past the terms and conditions. Tried removing, re adding. Totally useless
Frustrating
App rarely works. I fly back and forth to Heathrow regularly and use your company. However, I can only book online, and always receive a text suggesting I use the App? I would if it worked 😬
