Nebraska Blue Reviews: Is It Legit?

Name: Nebraska Blue
Rating: 4.04788 (543 reviews)

Nebraska Blue

Blue Cross and Blue Shield of Nebraska

🏥 Medical

Customer Experience

Positive experience21.4% of reviews

Neutral9.5% of reviews

Negative experience69.0% of reviews

~ Based on 42 written reviews from the US App Store.

What users say about Nebraska Blue

Reviews of Nebraska Blue are mostly positive: the Medical app is rated 4.0/5 from 543 App Store ratings. What users like most: easy access to benefits, user-friendly app. Top complaints: face ID login not stable, crashes on launch. Summarized from real user reviews.

Positive things

🚀Easy access to benefits
👍User-friendly app
🔒Convenient login with Face ID
🚀Efficient access to claims and prescriptions

Negative things

🐛Face ID login not stable
🐛Crashes on launch
🐛Inconsistent navigation between screens

Is Nebraska Blue Safe?

Nebraska Blue appears mostly safe based on user ratings. AppsHunter Safety Score for Nebraska Blue is 81/100.

This assessment is based on 543 user ratings, with an App Store average of 4.0/5.

Safety Analysis

75.6% of ratings point to a safe experience

2.4% of ratings suggest some concerns

22.0% of ratings point to a risky experience

~ Based on 541 App Store ratings for Nebraska Blue.

Is Nebraska Blue Legit?

Nebraska Blue appears to be a legitimate app. AppsHunter Legitimacy Score for Nebraska Blue is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

App is trash

The app is never working, I can’t even register. How can I take advantage of my more expensive benefits if I can’t ever get into the app? Glad to see my premiums and co-pays go up 75% or more for worse coverage and access.

IIpod08!

a month ago

Response from developer

We are sorry for the inconvenience. That’s not the experience we want for our members. Contact us at support@nebraskablue.com and we’ll do our best to help resolve the issues you are seeing.

Needs fixing. Very buggy

It took me 30 minutes just to log in. I changed my password and re entered it over and over. I was met with an error message every time saying “please try again” nothing telling me what the problem was. And then when i finally logged in i was only able to stay logged in for a minute before being logged out again for “security reasons” i was trying to see if i owed anything and this buggy app logged me out and wouldnt let me log back in. Please fix this, this is so frustrating

NSNavwjsjx sownwhxokxbeie

a month ago

Response from developer

We are sorry for the inconvenience. That’s not the experience we want for our members. Contact us at support@nebraskablue.com and we’ll do our best to help resolve the issues you are seeing.

Unusable

I’m trying to find a doctor as I just got this insurance. But the screen that shows Dr released is keep jumping up and down crawling it’s impossible to use.

TTechnicallyAdvanced

2 months ago

Response from developer

We are very sorry you encountered this issue. This issue with Dr. Finder was fixed in version 1.4.1. Please update to the newest version and this should resolve your issue. If you continue to have issues, please contact us at support@nebraskablue.com and we can assist you further.

Obnoxious

It was fine. After the update I noticed the network search function is totally throttled. It constantly tries to load in the ratings plugin, and the entire lineup twitches up and down incessantly. It does not load in sequentially and shift down, it just goes up and down. Nonstop.
Login is super obnoxious. It trips a MFA every. Single. Time. I cannot stay logged in, even for 15 seconds.

33450509

3 months ago

Response from developer

Thank you for your feedback. Our team is looking into these issues and will follow up once we have more information.

Crashes

Since the update a couple weeks ago the app is useless. I can’t even get logged in before it crashes. Every. Single. Time.

Ttabj102

4 months ago

Response from developer

We are very sorry you encountered this issue. That's not the experience we want for our members. Please update to the newest version 1.3.11 or higher and this should resolve your issue. If you continue to have issues, please contact us at support@nebraskablue.com and we can assist you further.

App has significant issues

Long duration outages are increasing in frequency. Coverage information displayed is incorrect.

OOmahutchsr

7 months ago

Only showing old claims

It will only show old claims by from last year and I can’t figure out how to navigate out of the claims page. The other
app was much better.

DDrdoxielover

7 months ago

Response from developer

We're sorry for the inconvenience. That’s not the experience we want for our members. If you would like further assistance, please call the number on the back of their ID card.

Terrible

App crashes every time I try to login.

JJenmo19

7 months ago

Nebraska Blue

Absolute terrible app nothing works correctly.

Wwillie1000

8 months ago

Meh

Doesn’t remember logins well. Issues seeing bills, invoices

EEric7363759673

8 months ago

Flex card

Am I missing something, I can’t find the flex card account.

PBPapa Brett

9 months ago

Response from developer

Thank you for your review. We currently do not have this feature in the Nebraska Blue mobile app. We are sorry for the inconvenience.

Terrible app

Dealing with insurance is difficult enough. Let’s add a terrible app to make it worse. Whoever is being making the app work needs better training or replaced.

EExtraGuacPlz

9 months ago

Response from developer

We are sorry for the inconvenience. That’s not the experience we want for our members. Contact us at support@nebraskablue.com and we’ll do our best to help resolve the issues you are seeing.

App update repeatedly crashes

App repeatedly crashes on iOS 26. Useless waste of time. Requires 2step verification b be is email. Email with code takes extended time to come through.

FBFrustrated NE BcBs

9 months ago

APP function

Every time I go to log into the app, I get kicked off on the first try and have to go in a second time.

KRKally Rae

9 months ago

Finally a real app

These rich companies always say to check website or app first and then have terrible tech and expect you not to call. I updated today and was pleasantly surprised. Good job updating your app. Making things more efficient already.

EEE26!!!

9 months ago

Response from developer

Thank you so much for your feedback! We're thrilled to hear you're enjoying the app. If you ever have suggestions or ideas, we’d love to hear them.

Nonfunctional

Terrible execution. Nothing works.

JJphilla12345

10 months ago

Error Message

Unable to log in. I was able to log in before. Now getting an error that it cannot run on my current network connection. I can get into everything else.

This new app no longer shows Flex Card either. I thought the old app was bad and hoped for improvement. I am sad this one does not seem like an improvement.

SSEBaby7

10 months ago

Response from developer

We are very sorry for the inconvenience. This was related to a known outage that has since been resolved. Please try loading the app again and we would love to hear an update to your experience!

Login not working

First, Face ID keeps closing out the app. Now I keep getting a message that the network is not secure and go to a secure network connection, which is my home which is secure.

PPlainsman3

10 months ago

Response from developer

We are very sorry for the inconvenience. This was related to a known outage that has since been resolved. Please try loading the app again and we would love to hear an update to your experience!

Error for network

Endless loop of 4840:7560:WABALA network error no matter whether I use WiFi or cellular. Tried on IPhone multiple models and Ipad

TTarheel1234567

10 months ago

App will not open

This app will not open because it continuously says it doesn’t like the Network connection yet I do not have problems with any other apps. This is so frustrating and annoying!

KKayJae1

10 months ago

Response from developer

We are very sorry for the inconvenience. This was related to a known outage that has since been resolved. Please try loading the app again and we would love to hear an update to your experience!