App is trash
The app is never working, I can’t even register. How can I take advantage of my more expensive benefits if I can’t ever get into the app? Glad to see my premiums and co-pays go up 75% or more for worse coverage and access.
Needs fixing. Very buggy
It took me 30 minutes just to log in. I changed my password and re entered it over and over. I was met with an error message every time saying “please try again” nothing telling me what the problem was. And then when i finally logged in i was only able to stay logged in for a minute before being logged out again for “security reasons” i was trying to see if i owed anything and this buggy app logged me out and wouldnt let me log back in. Please fix this, this is so frustrating
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Unusable
I’m trying to find a doctor as I just got this insurance. But the screen that shows Dr released is keep jumping up and down crawling it’s impossible to use.
Obnoxious
It was fine. After the update I noticed the network search function is totally throttled. It constantly tries to load in the ratings plugin, and the entire lineup twitches up and down incessantly. It does not load in sequentially and shift down, it just goes up and down. Nonstop.
Login is super obnoxious. It trips a MFA every. Single. Time. I cannot stay logged in, even for 15 seconds.
Login is super obnoxious. It trips a MFA every. Single. Time. I cannot stay logged in, even for 15 seconds.
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Response from developer
Thank you for your feedback. Our team is looking into these issues and will follow up once we have more information.
Crashes
Since the update a couple weeks ago the app is useless. I can’t even get logged in before it crashes. Every. Single. Time.
Response from developer
We are very sorry you encountered this issue. That's not the experience we want for our members. Please update to the newest version 1.3.11 or higher and this should resolve your issue. If you continue to have issues, please contact us at support@nebraskablue.com and we can assist you further.
