Horrible app
App will not show billing or payment information. It says I must contact by phone. When I tried to contact by phone this week, I was on hold 3 times for over 10 minutes and couldn’t get them to answer!
Great updates
I love that they added two-factor authentication so I can get my code with texting now. They really made a lot of improvements! It’s handy being able to download my claims and see them.
Pretty bad really
Website passthru app that doesn’t even allow face id or other phone native auth. Basically a browser to their website. Useless.
The worst
They are constantly makes you sign in and verify your email. It is very hard to navigate.
It does….nothing
This app is a big nothing. It’s just a single screen with a login button, and the login button will do one of two things, seemingly at random: it will either give you an error message saying it broke with a code -50000, or it will open up a web browser to login over the web to the exact same experience you get just going there through safari. Somehow they got a sometimes functional bookmark approved on the App Store.
I have hated every part of the experience of my employer switching from UHC to BCBS NE, and this “app” is just the icing on the cake.
I have hated every part of the experience of my employer switching from UHC to BCBS NE, and this “app” is just the icing on the cake.
Show more
