Nebula Connect(SmartProjector) User Reviews

Customer Experience

Positive experience36.8% of reviews
Neutral8.1% of reviews
Negative experience55.0% of reviews

~ Based on 307 written reviews from the US App Store.

What users say

Is Nebula Connect(SmartProjector) Safe?

Nebula Connect(SmartProjector) appears safe based on user ratings. AppsHunter Safety Score for Nebula Connect(SmartProjector) is 86/100.

This assessment is based on 2,039 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.5% of ratings point to a safe experience
4.5% of ratings suggest some concerns
12.0% of ratings point to a risky experience

~ Based on 2,039 App Store ratings for Nebula Connect(SmartProjector).

Is Nebula Connect(SmartProjector) Legit?

Nebula Connect(SmartProjector) appears to be a legitimate app. AppsHunter Legitimacy Score for Nebula Connect(SmartProjector) is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fixed!

Update - app now allows you to skip log in and use the app! Thanks for fixing!

Old Review- Latest app update now requires users to register an account to use. Account registration doesn’t work, don’t bother downloading this.

Response from developer

We sincerely apologize for the inconvenience of forced login. We agree basic remote control shouldn't be restricted, so the newest version now supports "Skip Login" (Guest Mode). You can still log in optionally to save bound devices, sync across phone swaps, and access E-Warranty services. Thank you for helping us improve!

Good app

Mouse function lets it down

Terrible

Can’t log into any of the Google stores. Useless

Pitiful

Won’t connect even though my phone is paired to Bluetooth. Complete garbage.

haptics!

love the haptics that come with pressing the remote buttons, that was a lovely little touch :)

App will not even load

Just received my Soundcore projector and installed the iOS compatible app but the app won’t allow me to finish creating an account due to server errors and also not being able to find the agreement terms for my region (USA). Definitely 0 out of 5 stars.

Sign Up Flaw

I have downloaded and deleted this app. So many times. I’m fed up. I try to sign up to open up the app and use it. But it has a lot of bugs and it’s not letting me sign up. 😒

Update killed the app

After most recent update, app requires registration that doesn’t actually work, so the app is essentially bricked.

Terrible

Latest app update now requires users to register an account to use. Account registration doesn’t work, don’t both downloading this.

うざい

なんでBluetoothつながっててリモコン操作できないんだよなんのためにあるのこのアプリ笑笑笑

最新機器でまともにつながらないなら何ならできるんですか?
UIもひどいし

遊んでないで真面目にアプデしてください

Request failed Service unavailable (503)

Can’t even get past the login page…

Terrible app

This app is buggy and has given us so many problems since we bought our Nebula projector. Ever since the app updated, I can no longer use it - it will only let me access it by logging in or creating an account. When I attempt to create an account, I get an error message. In the past we have had tons of bugs and problems with navigating Netflix through this app. For example: if you want to rewind and you click the 10 second rewind multiple times in a row, it takes you back to the Netflix Home Screen. We will no longer be using this app and now I guess we need a firestick or Roku to access Netflix!
Show more

Response from developer

We sincerely apologize for the inconvenience of forced login. We agree basic remote control shouldn't be restricted, so the newest version now supports "Skip Login" (Guest Mode). You can still log in optionally to save bound devices, sync across phone swaps, and access E-Warranty services. Thank you for helping us improve!

lol

Nebula projector: $200,
Projection screen: $20,
Getting bait and switched into an account requirement to use the remote: Priceless…

I hope your company fails.

So many server errors

Terrible app.

Do not update

No warning; forced a registration with all kinds of ridiculous hoops to jump through as well. Locked out of my machine in the middle of usage and would have been permanently if I hadnt signed up. I never give money to companies again after this kind of anti-consumer behavior.

The most limited options ever

Nebula was great at the beginning, but now only two services work since we purchased the nebula the content has been going downhill very sad

Response from developer

We sincerely apologize for the frustration. We'd love to help you get your favorite streaming services running smoothly again! Please email us at support@seenebula.com with your specific Nebula model and the names of the apps that aren't working. Our support team will guide you through the updates or workarounds needed to fix this quickly.

偉そうに

なんでリモコン使うだけで個人情報を要求してくるの?大したアップデートはしないくせにそういうとこに金はかけるんですね

素晴らしいですね

Response from developer

強制ログインによりご不便をおかけし、誠に申し訳ございません。基本的なリモコン操作が制限されるべきではないと考え、最新バージョンでは「ログインをスキップ」(ゲストモード)に対応いたしました。なお、任意でログインいただければ、登録済みデバイスの保存、機種変更時の同期、保証サービスのご利用が可能です。改善にご協力いただき、ありがとうございました。

Worked fine until required login

Why require a login. Totally useless now

No me gustó nada iniciar cesión

Es un dolor de cabeza iniciar sesión y cansa a cualciera poner una contraseña con esas peticiones.

意味がわからん

なんか、ずっと使ってたのに、急にメールアドレスとパスワードを要求された。こんなアプリ使うために、アクティベートがどうとか、めっちゃ面倒やったし、何回もなぜかやり直しさせられた。何のメリットがあるのか謎。いらん設定作るな。

Response from developer

強制ログインによりご不便をおかけし、誠に申し訳ございません。基本的なリモコン操作が制限されるべきではないと考え、最新バージョンでは「ログインをスキップ」(ゲストモード)に対応いたしました。なお、任意でログインいただければ、登録済みデバイスの保存、機種変更時の同期、保証サービスのご利用が可能です。改善にご協力いただき、ありがとうございました。