Bad user experience
The service has trouble identifying both ID card and passport. The lighting always seems wrong, it takes pictures before the document is fully in the frame, and each step of the identification just randomly fails. What should have been a 10 minute thing took me an hour just to be forwarded to manual recheck which is taking hours or days and adds more delays to a cumbersome process.
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AAxeMon81
Schnell und unkompliziert
Die Identitäsprüfung ging schnell und war leicht zu verstehen
Kkrimskoye
Miss identifies documents
It says that you can use a passport with NFC, which I’ve used the NFC chip on my passport before. But when scanning the passport via Camera, tells me that my passport doesn’t have NFC, it hasn’t even tried to read it, yet. Meaning this whole app is a waste of time.
AArea51Tazz
Smart app
Worked after a few tries
MMondmedien.com
Easy and Fast
Quickly was able to identify myself. The videos and prompts make the process foolproof.
SSvikki






