Solid App
NEFCU has one of the best app-based credit union platforms out there imo. A good mixture of user-friendly, phone-integrated processing and secure feel. I am satisfied to the right degree - I can bank on my phone, yet I am not likely to forget that it would be much more streamlined to actually speak with an employee
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NEFCU APP
I love this APP! It is so easy to use and handy to be able to see all my balances and to print statements if I need them. I no longer have to file them and hope I can find them when I need them.
Simple and effective
Good app, easy to navigate, has all the features I need. Mobile check deposit is super easy and transfers are simple.
Check deposit is broken!
Super frustrating that check deposits from the app have never worked for me or my partner, why is it so much more picky about the pictures than any other bank app?? So annoying because we switched to credit unions and ditched big banks making sure to choose unions that have robust mobile apps. Living rurally means we rely on mobile check deposits but since that is just a fake feature apparently we frequently have to go way out of our way to find a NEFCU ATM…
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Error with Mortgage amount due on Jan 1st.
On Jan 1st tge mortgage amount due was double the regular amount.
Mobile deposit has not been working
I used mobile deposit for over a year then all of a sudden it doesn’t recognize my checks anymore. I feel like they are coercing me into direct deposit which makes me irresponsible with my money.
Check deposit issues
Check deposit makes you rotate your phone for the camera to work. iPhone 14. It takes forever and drives me crazy, this is a new issue.
It used to be great
Trying to do a mobile deposit has become almost impossible. You have to keep rotating the phone so the black screen goes away and you can actually complete the transaction. I’ve restarted my phone and deleted and reinstalled the app and it still doesn’t work.
Love this app and Credit Union
Love this App so easy to use.
Latest redesign is terrible
I used to see all of my balances as soon as I logged into the NEFCU app. No longer. Several clicks are now needed to achieve something similar and still less informative. The landing page is useless.
24 banking
I enjoy using my service. Using face recognition makes me feel safe!
Convenient!
Saves me time not having to plan a trip to the bank for the few checks I receive. Easy to keep track of my financial status. Loads easy. I no longer go to the bank!
Love the app!
Super convenient, user interface is easy to use, and it looks very nice!
Love love!!!
I love love my bank!!! I rarely have issues with my bank or online banking. Would not leave for anything!!! Way to go Essex Jct. Vermont NEFCU!!! ☮️☮️☮️☮️☮️
Good app
Overall super useful. I like the simplicity of cashing a check using the app.
I would like to see an update to the scheduled bill pay features. I’m having difficulty editing details on a recurring payment. I imagine I will have to log in to the actual website.
I would like to see an update to the scheduled bill pay features. I’m having difficulty editing details on a recurring payment. I imagine I will have to log in to the actual website.
Bill Pay crashes app
After the latest update, app crashes when using Bill Pay.
Shutdown
For the past two days the app continues to shut down when I switch between functions please fix.
Very satisfied
Great UI and access to everything I need
FIX THIS BROKEN APP!!
UPDATE:
It’s a WHOLE YEAR LATER and even after several calls to NEFCU about the problem, this is STILL NOT FIXED. My problem began after you updated this app. My phone camera works perfectly. I use it every day.
Original review:
Whatever you did in the last update has broken this app. I have used it for a couple years and had no problem with check deposits. But now it will not recognize my check even after FIFTEEN attempts. I have tried to reach out by chat and phone but nothing changed. I even deleted the app and reinstalled it. Nope. Not working.
Not a happy long time customer.
It’s a WHOLE YEAR LATER and even after several calls to NEFCU about the problem, this is STILL NOT FIXED. My problem began after you updated this app. My phone camera works perfectly. I use it every day.
Original review:
Whatever you did in the last update has broken this app. I have used it for a couple years and had no problem with check deposits. But now it will not recognize my check even after FIFTEEN attempts. I have tried to reach out by chat and phone but nothing changed. I even deleted the app and reinstalled it. Nope. Not working.
Not a happy long time customer.
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Nefcu
The best bank on the planet
