Neighbor Reviews: Is It Legit?

Customer Experience

Positive experience35.3% of reviews
Neutral7.7% of reviews
Negative experience57.0% of reviews

~ Based on 272 written reviews from the US App Store.

What users say about Neighbor

Is Neighbor Safe?

Neighbor appears safe based on user ratings. AppsHunter Safety Score for Neighbor is 95/100.

This assessment is based on 12,679 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.3% of ratings point to a safe experience
2.2% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 12,661 App Store ratings for Neighbor.

Is Neighbor Legit?

Neighbor appears to be a legitimate app. AppsHunter Legitimacy Score for Neighbor is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Hard sell

Super aggressive hard sell follow-ups after I had initially registered.
Received a series of call before 8am on a Sunday morning.

App has issues

Payment processing is a challenge, app is often locked and when you try to reach support, crickets.

Vehicle security and insurance claim protection are not guaranteed.

Vehicle security and insurance claim protection are not guaranteed.

Great Facility

A wonderful indoor storage place for my RV and the owners are very nice and considerate.

Useless

I tried to find a spot using this service. Set up my profile, set up a filtered search, reached out to a few properties. They all denied me after ignoring my messages and not communicating. Worse, they route all their properties to a national phone line. They will spam you non stop with calls and text messages due to their high maintenance, low quality hosts. Honestly shocked at the positive reviews, my experience has been thoroughly zero stars and I will passionately share the miserable experience I had interacting with this app (ugly, broken, stupid and useless), service and hosts.
Show more

Love the Neighbor App and support

I’ve been using Neighbor as a host to rent out space on my property for RV and boat storage, and it’s been fantastic.

The platform makes it incredibly easy to list my available space, set my own rates and rules, and manage bookings all in one place.

The app is user-friendly, and the messaging system keeps communication with renters smooth and documented. I really value Neighbor’s protection and payment system and makes it easy to keep track of renters with photos and notes.

If one of the renters fails to pay, Neighbor does all the work to have their property removed.

Excellent service and support!
Show more

repeat bad experiences and no help

i’ve had ongoing garages booked on neighbor for 4 years but it’s all over now. one garage had a person damaging my car and denying it, and most recently, a garage bating and switching with their “deposits” for garage door openers that turned into non refundable fees somehow. their trust and safety team only exist to say they can’t actually help with anything (not damage, not fraudulent payments, nothing). you are best to avoid this app.
Show more

I’d verification is garbage

Tried several times to become a host could never get my ID verified gave up

Does this app work?

Does this work. It doesn’t send 2fa to my phone.
?

Trailer storage

Real nice people at this trailer storage they made it real easy to drop off trailer the only complaint is it is all dirt and I keep my truck and trailer waxed and armor all tires

Great Satisfaction with Service.

A great service that I received..Michelle is a wonderful specialist to work with.

Not friendly to host

Host cannot reply the bad review that is not true
Hard to reach the trust team.
Paying out is little not worth the time

Stop

Stop

Save yourself

Terrible app with even worse customer support.

Excellent platform

Rating: ★★★★★

Listing my extra space on Neighbor has been an absolute game-changer! The setup was quick, and the hosting experience couldn't be smoother. I love that I retain complete authority over who uses the space and what gets stored, while Neighbor handles all the payment logistics seamlessly behind the scenes. If you have unused square footage or open space, listing on Neighbor is a stress-free way to make your property work for you.
Show more

OVERCHARGED

I was overcharged for the month of August. I had my vehicle completely removed from the parking spot i had reserved before August 1 still no refund. This app is a scam

Host stole my car

Stored a car with a host, and their family member stole my key and car. Got the car back with damage and no gas, missing a key. I contacted neighbor, and they refused to do anything about it

$$$

Goood

Best was Agent and overall experience

I created my account in hopes of making a little extra money but unfortunately I cant because I received a call from the app agent who was very polite informing me that this app doesnt allow street parking as a means to rent out. I dont have space in my house because its too small, I dont have space in my driveway because I only have space for my family's cars.

Using the app itself and creating the listing was easy. However this limitation doesnt provide me any chance of using it now. So much for that....
Show more

Unsupportive of Hosts

When an app doesn’t allow a host to respond to a review or even leave a review for a renter - as a way to protect other hosts or even raise a. Red flag… look out. We are dealing with humans and private property.