Neighbors by Ring User Reviews

What users say

Top reviews

Worthless

I tried using the app to ask the community to help identify a trespasser on my property and Ring/Neighbors would not approve my post even though it followed all their guidelines. The app is worthless unless you’re interested in seeing cats walking by people’s Ring cams.

Unhappy with app

This app don’t allow you to post or asks questions, my post always get denied. I tried posting asking about jobs in the area or asked if anyone knew who was hiring and got denied. All I was asking if anyone know of any remote jobs but got denied.

Posts Rejected by Personal Feelings

Neighbors app is honestly one of the strangest places on the internet.
To post anything, you have to pick from their tiny list of approved categories like you are filling out paperwork at the DMV. Fine. I picked “crime” because, believe it or not, the post was about an actual crime.

Every morning at 6:00 a.m., some genius launches a professional-grade firework and wakes up the entire neighborhood. Not once, but twice, 2 mornings in a row. Pretty sure that checks a few “crime” boxes like disturbing the peace and illegal fireworks.

So this is what I tried to post:
“If anyone knows who is launching a single illegal firework at 6:00 in the morning for the last couple of mornings, can you please report that neighbor of yours to the city so that they can fine him and even execute a search warrant on his house for more of those illegal fireworks?! Please?”

Apparently, that was unacceptable.
Not because it wasn’t about a crime, but because whatever overly-sensitive woke snowflake reviewed it decided it did not meet their personal “criteria.” So now we are at a point where setting off illegal explosives at sunrise is fine, but talking about it is where the line gets crossed.

Makes total sense.
If the app is supposed to be about keeping neighborhoods informed, they might want to start by figuring out what a crime actually is instead of filtering posts based on someone’s personal opinion that day.
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Doesn’t load anything

Trying to post about a lost pet which is pretty time sensitive and this app does not upload all the photos. It gives me the options to post 5 and after 30 tries of the upload failing it only posts 1 picture/video. I used on WiFi and 5G LTE and neither work. I have perfectly fine service. Very disappointed as important things need to be posted on here as it’s time sensitive material a lot of the time and the app does not function well at all.
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Where’s the old preferences???

This app used to be good as it offered a legend at the top which you could click to see incidents, reports about your neighborhood, etc. you also used to be able to FILTER for the type of posts you wanted to see. Now they’ve taken away all of that, which makes this useless. Now it’s just not dog and cat app and there’s now no way to turn those posts off in your feed. How utterly annoying. No wonder nobody uses this app anymore.
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Still not getting notifications

I’ve delete and download the app to see if that helped but I still get no notifications from this app, it’s been a while and nothing has been done to fix it

Package thieves was denied

I had a lot of good footage of neighborhood thieves I posted good videos of and it was denied,ring I’ll never alert my neighbors of the wrongs again I’m sorry. Only my close neighbors now how good I am at catching them,seem like your on the wrong side of the fence. Pm me I’ll show my videos they denied.
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App required to manage settings

I tend to use a web browser to access neighbors, due to all the data collected by this app. Now, Ring is forcing the use of this app by making it the only way to manage your neighborhood settings, as they crippled the website so that you're not allowed to manage settings without the app.

The posts are pretty much 95% lost pets, "is your internet out too", and "is your power out too", with a few "this guy is driving wrong" posts. Oh, and "was that a firework or a gunshot". Light off a roll of firecrackers and you'll get some "that was an automatic weapon " posts.

Strangely, there are very few posts about crime now, but there used to be tons of them.

All in all, Neighbors has become a pretty useless app.
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If your white or appear to be white

This is the racist site. If your white or appear to be white. The cops are called on for anything But everyone else o that note a safety reason but everything else can be posted

Notifications still not working

Ive deleted the app and redownloaded it hoping the notifications will work but i still get nothing

Embarrassing app

Such ridiculous guidelines, you cannot describe an incident without them blocking the post as you CANNOT describe a person who is trespassing. Your Failures in this subject will never allow your app to be as good as it can potentially be.

It's not in the public interest

Our ring security cameras recorded a suspicious vehicle that was giving off high levels of infrared light that was the equivalent of floodlights we have a secondary security system that is looking in the normal visual spectrum this vehicle was driving in the dark I tried to report it to Neighbors for people to be aware of what's going on and like usual they said that I couldn't do that because I did not know what the intent of what the person was doing. This further escalated into a serious situation we contacted the FBI and local law enforcement was very agitated that the FBI was contacted. My devices do not use the service it appears they pick and choose who gets to their site and who doesn't and when it comes to national security these people can get a lot of Americans killed
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Positive community and engagement

Helped find my Adorable Lost cat with the is incredible and useful community app

Disappointed

This app is made for safety concern stuff like that for your neighborhood and community but my post about a creep going around knocking on children’s windows keeps getting denied. What’s the use of it every time I get on there all I see is a lost pets. The app should be called lost pets You can’t warn your neighbors or your neighborhood about strange men knocking on kids windows. Without getting denied, it’s a huge safety concern. This app is useless.
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Lots of potential

But the lack of moderation makes it completely unusable. You have the same people spamming fake or derogatory comments day after day. I understand the community can moderate but it’s unfortunately not enough. Ring team should require stricter categorization when a comment is made and look into at least using AI agents or something similar to ensure it stays on track. Otherwise the app is completely useless for emergencies or other information.
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Impossible posting rules

I believe that the purpose of this app (in addition to reporting issues) is to inform neighbors of suspicious activity so that they can be vigilant. Multiple of my posts have been rejected by moderators because the report isn’t of an actual crime. This is extremely disappointing as it prevents those around me from seeing a potential issue and being vigilant for their own safety.
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Not receiving notifications

Few days of not getting notifications from this app, missed out on a lot of post, or sometimes I’ll get notified hours later

Finally a good app

Could you believe how unbelievable this company is! I recommend it 100%

Overly censored

Accurate and legitimate accounts of experiences and events are prohibited from being posted due to moderation constraints. I disapprove. Why am I even on this app?

Coyote app

If you’re looking for an app that is for reporting crimes and/or suspicious activity, then this isn’t , the ones using this love to report coyote sightings only, also if you want to report a criminal activity and put certain…uhm… details such as ethnicity, it will likely be deleted.
Remember , This is for coyotes sightings only
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