neo by Bank Audi

neo by Bank Audi

by Bank Audi

665 ratings
16 reviews
Free

Details

  • Released
  • Updated
  • November 4, 2023
  • August 10, 2026

Features

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About

Manage your finances digitally with a new banking experience. Perform transactions, access ATMs without a card, and get 24/7 support. Open accounts, receive transfers, and settle bills with ease.

Open account with reduced fees
Receive international transfers
Receive payroll payments
Cardless ATM withdrawals and deposits
Send and receive money via mobile number or QR code
Bill settlement
Generate account statements
Show original description

What's New in neo by Bank Audi

1.2.7

August 10, 2026

Enhanced the user interface and overall user experience. ATM Locator in the View All screen for easier access to nearby ATMs. Mark All as Read option in the Inbox Notifications page. Offers & Discounts to help you discover the latest promotions. General bug fixes, performance improvements, and stability enhancements.

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User reviews

Very disappointing

App is very slow and the card takes forever to arrive. please fix

Response from developer

Thank you for your review. To help us investigate further your raised issue, please email us at support@neo.com.lb with your registered mobile number and additional details regarding your experience. Our team will be happy to connect with you to assist.

Foreign account

This banking app is one of the best in Lebanon unfortunately i couldn’t open an account using my foreign passport during a call i was told that the reason is because at the moment they’re only opening accounts for Lebanese citizens which i find it a bit weird

Response from developer

Thank you for your feedback. To review your case further, please reach out to us at support@neo.com.lb with your registered mobile number so we can assist you further. We look forward to hearing from you.

Rima Fakhoury

It just made my life easier!

Response from developer

Thank you for your feedback!

Extremely slow

Super slow app, stops working when you need it the most
Unreliable

Response from developer

Thank you for sharing your feedback and sorry for the inconvenience! Please reach out to support@neo.com.lb so we can help you right away.

It doesn’t work

Haven’t been able to use the neo app for over a month. The Profile review required popup keeps appearing, and I can’t use the app at all. Very disappointing experience.

Response from developer

Hello, we appreciate your feedback and apologize for the experience. Kindly reach out to support@neo.com.lb so that we look closely into the incident you faced .

Developer apps

FAQ

What does the neo by Bank Audi app do?

The neo by Bank Audi app offers a digital banking experience to simplify financial transactions. Users can manage their accounts, perform transfers, pay bills, and access Bank Audi ATMs without a physical card. It aims to provide a convenient and secure way to handle banking needs.

What are the key features of the neo app?

Key features include opening a neo account with reduced fees, receiving international and payroll transfers, sending and receiving money between neo clients, cardless ATM withdrawals and deposits, bill settlement, and generating official account statements. Users can also manage debit cards and update personal information instantly.

Is the neo by Bank Audi app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or in-app purchases for core functionalities. However, specific account fees or transaction charges may apply as per Bank Audi's standard banking policies.

Who is the neo by Bank Audi app for?

This app is designed for individuals who want a streamlined and accessible way to manage their banking. It's particularly useful for those who prefer digital transactions, need to receive international funds, or want the convenience of cardless ATM access within the Bank Audi network.

How can I get support if I have issues with the app?

The app provides a dedicated neo Contact Center that is available 24/7, including weekends and holidays. You can reach out to them for assistance with any questions or guidance regarding your neo App and its features.