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Response from developer
Dear App User, We apologise for the inconvenience you are experiencing. The issue you describe should be fixed with our latest update (version 1.3.0). If you are still having problems, please contact our support team directly at support@neotiv.com so that we can assist you personally. Kind regards, neotiv Team
Udated app
Response from developer
Dear App User, Thank you for letting us know about this issue. We apologise for any inconvenience you've experienced with our software. We take such matters seriously and would like to resolve this for you as soon as possible. Could you please contact our support team directly at support@neotiv.com so that we can assist you personally? Your satisfaction is our priority and we're committed to ensuring a seamless experience for all our users. Thank you very much for your patience and understanding!
