Making reading addictive, affordable and enjoyable
Grateful for starting this initiative. Blessing for kids who enjoy reading but can't buy so many books. Neown solved this problem. Variety and affordability at one go. Thanks a ton !!!
Good place to start if you want to give your kids the gift of knowledge.
Good place to start if you want to give your kids the gift of knowledge.
Poor Delivery Experience and Lack of Communication from Neown Books
I subscribed to Neown Books and received the first set of books without any issues. However, the second set was never delivered.
I have been following up with their team repeatedly, but the experience has been quite disappointing. There seems to be very poor coordination between Neown Books and their delivery partner, and even the Neown team themselves do not seem to have a clear update on the status or current location of the books.
What is more frustrating is the lack of proper communication and response from their contact/support team. As a customer, I expect timely updates and clear communication, especially when a delivery is delayed.
The books may be good, but the delivery management and customer support definitely need significant improvement. I hope they resolve this issue and improve their communication with customers and delivery partners.
I have been following up with their team repeatedly, but the experience has been quite disappointing. There seems to be very poor coordination between Neown Books and their delivery partner, and even the Neown team themselves do not seem to have a clear update on the status or current location of the books.
What is more frustrating is the lack of proper communication and response from their contact/support team. As a customer, I expect timely updates and clear communication, especially when a delivery is delayed.
The books may be good, but the delivery management and customer support definitely need significant improvement. I hope they resolve this issue and improve their communication with customers and delivery partners.
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Amazing collection
Age wise catalogue helps a lot
best app
best app for my child, no need to buy, just rent from them , good quality books
Not value for money
Need to pay upfront even the delivery charges. None of the books I was looking for were in stock. Search is pathetic and all the books are very basic, 100 - 200 rs books on Amazon. You can buy more new books over renting them and own them with the price they charge. Also recommendations are horrible. It see all Gujrathi books, very curious to know their algorithm. And wait list is just 3 books at a time. Worst UX. Not at all value for money
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