Making reading addictive, affordable and enjoyable
Grateful for starting this initiative. Blessing for kids who enjoy reading but can't buy so many books. Neown solved this problem. Variety and affordability at one go. Thanks a ton !!!
Good place to start if you want to give your kids the gift of knowledge.
Good place to start if you want to give your kids the gift of knowledge.
Poor Delivery Experience and Lack of Communication from Neown Books
I subscribed to Neown Books and received the first set of books without any issues. However, the second set was never delivered.
I have been following up with their team repeatedly, but the experience has been quite disappointing. There seems to be very poor coordination between Neown Books and their delivery partner, and even the Neown team themselves do not seem to have a clear update on the status or current location of the books.
What is more frustrating is the lack of proper communication and response from their contact/support team. As a customer, I expect timely updates and clear communication, especially when a delivery is delayed.
The books may be good, but the delivery management and customer support definitely need significant improvement. I hope they resolve this issue and improve their communication with customers and delivery partners.
I have been following up with their team repeatedly, but the experience has been quite disappointing. There seems to be very poor coordination between Neown Books and their delivery partner, and even the Neown team themselves do not seem to have a clear update on the status or current location of the books.
What is more frustrating is the lack of proper communication and response from their contact/support team. As a customer, I expect timely updates and clear communication, especially when a delivery is delayed.
The books may be good, but the delivery management and customer support definitely need significant improvement. I hope they resolve this issue and improve their communication with customers and delivery partners.
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Amazing collection
Age wise catalogue helps a lot
best app
best app for my child, no need to buy, just rent from them , good quality books
Not value for money
Need to pay upfront even the delivery charges. None of the books I was looking for were in stock. Search is pathetic and all the books are very basic, 100 - 200 rs books on Amazon. You can buy more new books over renting them and own them with the price they charge. Also recommendations are horrible. It see all Gujrathi books, very curious to know their algorithm. And wait list is just 3 books at a time. Worst UX. Not at all value for money
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Good
Go for it.
Extremely User Friendly
This app has so many features. It has made selecting books so easy and now the new auto-recommendations feature gives me the opportunity to explore new books at the push of a button.
Pathetic app and zero support
This is one of the most user unfriendly apps out there. It takes the money first and then there's no guidance on how to proceed? The books are mostly all on waitlist and customer support is next to nothing
- just an AI assisted WhatsApp is completely useless.
- just an AI assisted WhatsApp is completely useless.
Poor customer support
I am a paid customer. My books have not been discharged even after 10 days of selection and 3 ticket raising. Poorest customer support that I have seen.
Best customer service
neOwn is an incredible platform for parents looking to make reading and learning exciting for their kids! The app offers a huge collection of books and toys, all available through a simple library subscription. children loves the Reading Challenge feature — it’s fun, engaging, and helps build a daily reading habit.
The new update makes it even better — now anyone can explore the catalogues, join free reading challenges, and enjoy a beautiful new homepage. I also love how easy it is to track my child’s progress and get personalized recommendations.
Highly recommended for every parent who wants their child to learn, grow, and have fun at the same time! 💖📚🎯
The new update makes it even better — now anyone can explore the catalogues, join free reading challenges, and enjoy a beautiful new homepage. I also love how easy it is to track my child’s progress and get personalized recommendations.
Highly recommended for every parent who wants their child to learn, grow, and have fun at the same time! 💖📚🎯
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