Post Assessment Treatment does not work
Every time you click on post assessment treatment, you get the never ending spinning wheel and it never loads. I’m not sure what else there is to say to the developers other than to look into the issue. There just needs to be an update for bug fixes cause everytime you click on “view post assessments” it gives you the spinning wheel of ☠️
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Response from developer
Hi, thank you for sharing your experience. We understand your frustration, this issue has been escalated to our tech and product team and will be resolved in our next app update. In the meantime, please reach out to us at Nerivio Cares at 📩 support@nerivio.com / 📞 866-637-4846 for additional support.
doesn’t work
i received nerivio a few days ago and had high hopes for migraine relief. unfortunately, the unit doesn’t work. it is impossible to get the unit to synch with the adhesive pad. it won’t recognize the pad and the it times out and the process has to be started again from the beginning. instead of providing migraine relief, it adds to the pain due to the stress and frustration of trying to get the machine to work.
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Pretty good so far but unable to do the post treatment assessments which is frustrating
Everytime I click on “post treatment assessment” or I get a notification telling me to complete it when i’m out of the app, the page doesn’t load and is stuck with the never ending circle of death and am unable to fill out the assessment. I tried restarting and closing the app and everything and to no avail. Really liked this feature as it tells me if the device is working or not. Hope to see it fixed soon. But other than that great app so far. Love the videos and diary.
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Response from developer
Hi Addy, thank you for taking the time to share a review. We're sorry to hear about your experience and would be happy to help resolve it, please reach out to us through Nerivio Cares Support team at support@nerivio.com or 866-637-4846 so we can assist you directly on this issue. We're always here for you🙏
Great
Wonderful product and the app always works great for me. Just wish it was unlimited uses. My new insurance doesn’t cover it so refills can get spendy, especially when using preventatively.
Work on it
Needs work. When it’s time to leave an assessment review, the app doesn’t stay open long enough.
