The App is more glitch than not
Out of all of the times i’ve tried to use this device more than half it has not worked due to various glitches. There is a real irony in using this for migraine prevention and trying to get it to work stressing me out so much that I get a migraine. If this does not get worked out in the next month there is no way I can rationalize refilling it. Total bummer, I had high hopes.
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Easy to use
The app is very easy to use. It takes you through step by step instructions on how to set everything up which is extremely helpful. There is a major design flaw that doesn't help the migraine attack tracking aspect. The device can be used for prevention and acute treatment. The app only asks about about your migraine pain when you start a treatment and for how many hours, not if you are completing a prevention treatment. If you are completing a prevention treatment you may not have pain, therefore the questions are invalid and making the migraine tracker inaccurate. Another design flaw, having to scan the NFC while it's on you it's pretty difficult when it doesn't want to scan all the time. Then, you have to Velcro the band up before the app times out and tells you to scan again because you took too long to start the treatment. There needs to be more wait time between scanning and starting the treatment before the app times out.
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Worst Design Possible
This device has the worst design possible. Before use, you must make sure that the device is charged. Then paired to your phone via Bluetooth. And of course the app must be downloaded and signed into. Then the electrodes need to be stuck to your arm. After which you do some NFC pairing and if that is successful, you attach the device to the electrodes and the attach an arm band to hold in place. Then use the app to control the session. The worst part for me is the NFC pairing absolutely frustrating. I’ve only gotten it to work twice. Imagine going thru this process with a migraine starting. Argh!!!!
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Can’t do symptom questionnaires
The “done” button on the symptom questionnaire that pops up after initiating a treatment session is rendered inactive due to being layered with the intensity +/- buttons. It cannot be pressed. I can’t use this function, and that really reduces the usefulness of the app for me.
The most annoyingly frustrating experience
To the manufacturers of this device, I want to know: did you actually ask people who HAVE migraines what this user experience is like? Because let me tell you, it’s trash. People with migraines have limited brain function so having to constantly be troubleshooting is less than ideal. If you’re actually ABLE to get your nfc to scan to begin a treatment at all, let alone on the first try, you better be moving at the speed of sound to get that attached to your arm because guess what?!?!?! It times out in 0.36 seconds so then you have to lather rinse repeat. I have no idea if it even works because by the time it’s finally functional, you’re outside of 60 minute migraine start window. I’m going to keep trying because I have no other options but yall really need to get it the eff together.
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