Nerivio appears to be a legitimate app. The AppsHunter Legitimacy Score for Nerivio is 85 out of 100 points across 7 verification signals from App Store and developer data.

Nerivio User Reviews

Name: Nerivio
Rating: 3.80672 (119 reviews)

Nerivio

Theranica Ltd.

💪 Health & Fitness

🏥 Medical

Customer Experience

Positive experience56.4% of reviews

Neutral7.3% of reviews

Negative experience36.4% of reviews

~ Based on 55 written reviews from the US App Store.

What users say

Summarized from real user reviews of Nerivio. Based on 119 reviews and a 3.8/5 average, it highlights the 7 positives and 20 negatives reviewers mention most about this Medical app.

Positive things

👍Easy to use app
💡Drug-free migraine relief
✨Guided imagery feature
❤️Life-changing relief
✅Works well for many
😊Medication-free option
👍Helpful for chronic migraine

Negative things

🐛Frequent glitches and bugs
😠Frustrating setup process
⏳Short app timeout periods
⚠️Difficult NFC scanning
💸Expensive device refills
❌Inaccurate symptom tracking
📉Decreased effectiveness over time
🚫Audiovisual components missing
🪲App stalls frequently
😵‍💫Post assessment treatment not loading
⚠️Child account issues
🤔Design flaws
👎Poor customer service
💔Waste of money
😩Unpleasant physical sensation
🔒Confirmation email not received
🔄App disconnects during treatment
📉Not always effective
🔋Device not rechargeable
⚠️App crashes frequently

Is Nerivio Safe?

Nerivio appears mostly safe based on user ratings. AppsHunter Safety Score for Nerivio is 75/100.

This assessment is based on 119 user ratings, with an App Store average of 3.8/5.

Safety Analysis

73.1% of ratings point to a safe experience

4.3% of ratings suggest some concerns

22.6% of ratings point to a risky experience

~ Based on 93 App Store ratings for Nerivio.

Is Nerivio Legit?

Nerivio appears to be a legitimate app. AppsHunter Legitimacy Score for Nerivio is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

The App is more glitch than not

Out of all of the times i’ve tried to use this device more than half it has not worked due to various glitches. There is a real irony in using this for migraine prevention and trying to get it to work stressing me out so much that I get a migraine. If this does not get worked out in the next month there is no way I can rationalize refilling it. Total bummer, I had high hopes.

WhatsThePointAnyway

a month ago

Easy to use

The app is very easy to use. It takes you through step by step instructions on how to set everything up which is extremely helpful. There is a major design flaw that doesn't help the migraine attack tracking aspect. The device can be used for prevention and acute treatment. The app only asks about about your migraine pain when you start a treatment and for how many hours, not if you are completing a prevention treatment. If you are completing a prevention treatment you may not have pain, therefore the questions are invalid and making the migraine tracker inaccurate. Another design flaw, having to scan the NFC while it's on you it's pretty difficult when it doesn't want to scan all the time. Then, you have to Velcro the band up before the app times out and tells you to scan again because you took too long to start the treatment. There needs to be more wait time between scanning and starting the treatment before the app times out.

Mell8ell

3 months ago

Response from developer

Thank you for your feedback, we're happy to hear you found the Nerivio app easy and helpful to use. In regards to your feedback for the track tab on our app and the NFC connectivity issues you experienced, we'd be happy to help assist you on these issues, please reach out to us at Nerivio Cares support team at 📩 support@nerivio.com / 📞 866-637-4846

Worst Design Possible

This device has the worst design possible. Before use, you must make sure that the device is charged. Then paired to your phone via Bluetooth. And of course the app must be downloaded and signed into. Then the electrodes need to be stuck to your arm. After which you do some NFC pairing and if that is successful, you attach the device to the electrodes and the attach an arm band to hold in place. Then use the app to control the session. The worst part for me is the NFC pairing absolutely frustrating. I’ve only gotten it to work twice. Imagine going thru this process with a migraine starting. Argh!!!!

waether guy

3 months ago

Response from developer

Thank you for your feedback, we’re sorry to hear that you’ve been having trouble connecting with Nerivio Infinity. The device is designed to sync quickly and reliably, and repeated connection attempts are not the intended experience. We would be happy to investigate this further and assist with troubleshooting. Please contact us at Nerivio Cares support team 💌support@nerivio.com or 📞866-637-4846, and we’ll do our best to help resolve this as quickly as possible. We appreciate your feedback and the opportunity to support you.

Can’t do symptom questionnaires

The “done” button on the symptom questionnaire that pops up after initiating a treatment session is rendered inactive due to being layered with the intensity +/- buttons. It cannot be pressed. I can’t use this function, and that really reduces the usefulness of the app for me.

pacg1142

3 months ago

The most annoyingly frustrating experience

To the manufacturers of this device, I want to know: did you actually ask people who HAVE migraines what this user experience is like? Because let me tell you, it’s trash. People with migraines have limited brain function so having to constantly be troubleshooting is less than ideal. If you’re actually ABLE to get your nfc to scan to begin a treatment at all, let alone on the first try, you better be moving at the speed of sound to get that attached to your arm because guess what?!?!?! It times out in 0.36 seconds so then you have to lather rinse repeat. I have no idea if it even works because by the time it’s finally functional, you’re outside of 60 minute migraine start window. I’m going to keep trying because I have no other options but yall really need to get it the eff together.

Kelyme

3 months ago

Response from developer

WARNING Child account issues

WOULD NOT RECOMMEND FOR KIDS UNTIL APP IS IMPROVED!! We got the Nerivio for my son, don’t know if it works or not as getting a child account is terrible and haven’t gotten it paired. My son does not have an email or phone number and you have to use a separate email for the child, we deleted the extra account we were trying to make for him and that was linked to it and then you can’t use it. They told me it is a known problem that you can’t undelete an account and sent me a new one for free. We tried to set it up again and my husband accidentally deleted it again trying to set up our son’s account and now customer service Daviana says I shouldn’t have deleted it and that I have to pay for a new one. We haven’t even used it once. The app technology is terrible, what a waste. We aren’t stupid, but if it is that easy to accidentally make the same mistake twice and NOTHING they can do to fix it then they need to work on this known issue! And not make the customer pay for their lack of fixing this problem.

Ew 17269

4 months ago

Response from developer

Hi there, we're sorry to hear about your experience. Our support team, Nerivio Cares have been in touch with you and have offered guidance and support on how to create a child account. They have sent you a new device and have offered an additional option after going through the process thoroughly. Please feel free to reach out to our support team for more guidance on how to create a child account or check out our guide in our help center in our website 🔗https://help.nerivio.com/en/articles/12851898-creating-and-managing-a-child-account

Audiovisual components missing

I’m a long term user and will not buy Nerivio anymore, the audiovisual component doesn’t load in the latest version of the app. What a bummer, it used to be helpful.

MBeckySauce

4 months ago

Post Assessment Treatment does not work

Every time you click on post assessment treatment, you get the never ending spinning wheel and it never loads. I’m not sure what else there is to say to the developers other than to look into the issue. There just needs to be an update for bug fixes cause everytime you click on “view post assessments” it gives you the spinning wheel of ☠️

Garber14

5 months ago

Response from developer

Hi, thank you for sharing your experience. We understand your frustration, this issue has been escalated to our tech and product team and will be resolved in our next app update. In the meantime, please reach out to us at Nerivio Cares at 📩 support@nerivio.com / 📞 866-637-4846 for additional support.

doesn’t work

i received nerivio a few days ago and had high hopes for migraine relief. unfortunately, the unit doesn’t work. it is impossible to get the unit to synch with the adhesive pad. it won’t recognize the pad and the it times out and the process has to be started again from the beginning. instead of providing migraine relief, it adds to the pain due to the stress and frustration of trying to get the machine to work.

johnboy0921

6 months ago

Pretty good so far but unable to do the post treatment assessments which is frustrating

Everytime I click on “post treatment assessment” or I get a notification telling me to complete it when i’m out of the app, the page doesn’t load and is stuck with the never ending circle of death and am unable to fill out the assessment. I tried restarting and closing the app and everything and to no avail. Really liked this feature as it tells me if the device is working or not. Hope to see it fixed soon. But other than that great app so far. Love the videos and diary.

Addyy 11

7 months ago

Response from developer

Hi Addy, thank you for taking the time to share a review. We're sorry to hear about your experience and would be happy to help resolve it, please reach out to us through Nerivio Cares Support team at support@nerivio.com or 866-637-4846 so we can assist you directly on this issue. We're always here for you🙏

Great

Wonderful product and the app always works great for me. Just wish it was unlimited uses. My new insurance doesn’t cover it so refills can get spendy, especially when using preventatively.

Ryandsunny

8 months ago

Work on it

Needs work. When it’s time to leave an assessment review, the app doesn’t stay open long enough.

bonnerzz

10 months ago

Confirmation email?!

It would be great to actually use the device but unfortunately you require a confirmation of email and despite having tried with different email addresses each time I tried to create an account. I don’t actually receive the confirmation email so I can’t actually get past the account creation screen… great job guys!! If I could give an app negative reviews (-5 stats for dunderhead bug) I would.

Nevsky46

a year ago

This app is helping me and others!!!

I have suffered from migraines every 8 weeks since I was a baby. I’ve been on countless pills and medications that never worked or made me feel worse. My neurologist recommended this product to me. At first I was like how could this be good. Trust me it helps. I went from every 8 weeks to maybe 6-7 months and for a shorter period of time. If you have migraines or constant headaches this is something that is amazing.

Ell@1

a year ago

Response from developer

Thank you for sharing your experience, we're so happy you found relief with Nerivio! Wishing you less migraine days ahead💚

Live Activity’s

The app looks beautiful but is lacking live activity’s for when you exit the app.

JEMcats5521

a year ago

Life-Changing Relief with Nerivio!

I have been suffering from migraines for the past 24 years, and finding effective relief has always been a challenge. But Nerivio has truly changed my life! This innovative device provides drug-free migraine relief with ease of use, don't know about the side effects. I’m incredibly grateful for this beautiful product—finally, something that works!

Thank you, Israel, for developing such a groundbreaking solution. Anyone struggling with migraines should definitely give Nerivio a try!

Minhaz Syed

2 years ago

Ew

Not only it inconvenient to have to set up a whole app to use a treatment device but this thing is awful. Spent like hours to delete things to have enough space on my phone to download a stupid app then spent like ten minutes to set it up. And i used it for a total of like 10 seconds before I couldn’t stand the feeling of it. It feels so freaky and disturbing. Honestly one of the worst feelings ever. I don’t see how this can help with headaches when I can’t wear it because it feels so disgustingly awful. The thing is sticky to put on then it like vibrate. Gross. I hate sticky. I hate vibrations. Even worse combined.

😀😁😆😎😆😎😎😏🍔🍉🍊🍊🍎🍊

2 years ago

Waste of money don’t buy

I have purchased before purchase they give all commitments after you buy it , they also Tata bye .
And it’s not working better do Vipassana Meditation .

Kanchan Mondal

2 years ago

I’m glad I have this

I used Nerivio preventatively every other day for six months as a part of a study. I kept up with the daily dairy every day. No problems with the app, but the preventative treatment did not work for me. NOW, I use it for acute migraines with the guided imagery, and it helps a lot. BUT, the daily tracking dairy has become infuriating. Almost every day, I have to redo the dairy to get the info stick. It never did that before. It is already time consuming to do every day, and then to have to do it multiple times is crazy. AND, sometimes it just won’t stick for a day no matter how many times I do it. All that being said, I’m very glad to have Nerivio especially with the guided imagery. It is the new frontier for chronic pain.

Singcb

2 years ago

Response from developer

We’re glad you’ve found relief with Nerivio acute treatment and that you’re enjoying the Guided Imagery, Education, and Relaxation (GIER) feature in the Nerivio app.📲 Our app team is fixing this issue. Always make sure you have the latest version of the Nerivio app, and if this continues, please contact Nerivio Cares (937-637-4846 8am-8pm ET, M-F) for further assistance. The Nerivio Product team would also be happy to hear more about your experience with the migraine diary, as we’re always striving to enhance the Nerivio experience for our users. If you’re open to sharing additional feedback, please email info@theranica.com. 📩