Unhappy
I bought five of these and find them to be of no use to me. You must be within Bluetooth range to be connected. Otherwise it will show you on a map where you were when last connected but that doesn’t help if the sensor is then moved to a different location whilst you are out-of-range. Sadly not what I thought I was purchasing- and they’re not cheap.
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Bad customer service
I received my Nerlos tracker about two months ago. It came with a dead battery so we bought four more batteries to put in and as soon as they were put in it wouldn’t even turn on it. We checked the batteries and they were dead. I have called Nerlos several times to talk to Customer Service but all I can do is leave a message. No one emailed me. No one‘s called me, no one’s text me and I was really hoping this one would work but it isn’t and no one is supporting me so I am not a very happy customer right now. Please do something if you can.
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Pretty bad compared to other available tech
You have to be within range to locate it and you can’t locate on a map
It’s only by sound
The button is very easy to push, turning the unit off and rendering it useless
It’s only by sound
The button is very easy to push, turning the unit off and rendering it useless
Takes long to load
It takes long to load the devices. Please fix this.
Tracking
Very convenient to use and the trackers are very small to use on other items.
Nice
Good. But not perfect. Sometimes does not show last location reliably. But good enough to help keep stuff from being lost... Great concept.
Security!
Worth having to secure your phone..
Effective
This app is very helpful in detecting lost phone.
Good tool
Really useful app and very effective
Pet
Use this for my pet. It's just incredible.
Tag is good
Best part is that the tag can be attached to just about anything you want to find
Get it
It's certainly the best for anti-theft. Highly recommended
Accurate
It's what I need to get my phone back and accurate location of the device.
Good
Very good and helpful App, trust me...!!!
Response from developer
Hi Daimar! Knowing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us, and we look forward to serving you for many years to come!
Nice
Absolutely incredible app
No thief
It's great app and you can protect your phone and you see who stole it
Response from developer
Hi Johansen! We're happy and thrilled to see that you had a 5-Star experience with us. Thanks for sharing such wonderful rating!
It works
I can assure you that Nerlos works perfectly. If you are looking for an anti-theft device and App to go along with it, this is it.
Watch
I am going for a vacation and planning to add the tag on my watch. I cannot afford to lose it.
Super
I recently thought I had lost my wallet, but then I found out from Nerlos that I had just left it in the car.
I highly recommend it!
Awesome product! I highly recommend it to everyone I know. I bought 6 tags: gave two away and used the 4 remaining on 3 different keysets and on my remote control.I am extremely pleased...
Response from developer
Thank you so much for the high rating and for recommending our product! We're thrilled to hear that you're so pleased with it and that it's working well for you. Your support and feedback mean the world to us! -w
