Net2phone
Just moved to net2phone. Great features and similar to what we’ve used with our previous voip provider. Love the texting from the main number to multiple users on our team. That was a feature we missed with the last vendor.
Love the idea, the execution needs work.
Several bugs such as call dropping, not being able to connect the call at all and interface glitching. I love the idea and the website seems to work better but the app has been a bit of a let down. I am hoping these bugs get resolved soon 😭
dirt
Whoever came up with this app please fix it
Trash
If you jump networks, it immediately drops your call
Can’t wait for Net3Phone
You know that toy phone for kids that lets them pretend call farm animals? That’s this app.
Calls disconnect constantly after 10-15 seconds. This occurs regardless of if you are on a WiFi network or using your phone plan.
God forbid you happen to get a phone call while already using this app, as seemingly every feature stops working until that call stops ringing; although that doesn’t matter much since the call was going to drop anyway.
I will concede that the developers are working hard to fix these issues- For example, they changed the app’s picture, which was a huge quality of life improvement.
If you read this, consider using a messenger pigeon, or smoke-signals for your communications instead.
Calls disconnect constantly after 10-15 seconds. This occurs regardless of if you are on a WiFi network or using your phone plan.
God forbid you happen to get a phone call while already using this app, as seemingly every feature stops working until that call stops ringing; although that doesn’t matter much since the call was going to drop anyway.
I will concede that the developers are working hard to fix these issues- For example, they changed the app’s picture, which was a huge quality of life improvement.
If you read this, consider using a messenger pigeon, or smoke-signals for your communications instead.
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LAG!!! Doesn’t work
When trying to take a call it lags so much that by the time it connects to the call, the person’s already hung up.
Contacts Completely Broken After Update
Since the update there is no way to just view the contacts I saved to my net to phone account.
I can either view every single one of my personal contacts, every number in the company, and every number ever shared with my organization.
It is impossible to find anything and the app won’t even let me block personal contacts from the work app in order to manually filter it down.
They literally broke one of the main functions of this app.
I can either view every single one of my personal contacts, every number in the company, and every number ever shared with my organization.
It is impossible to find anything and the app won’t even let me block personal contacts from the work app in order to manually filter it down.
They literally broke one of the main functions of this app.
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SMS is terrible
The phone functionality works but SMS messaging is garbage. You can’t see replies until you swipe the app away and reload it causing you to miss them. Happened on the old app and the still occur in the new one.
Business line on my personal device
The app makes it easy to take my business line on the go without having to carry a secondary work phone
Locksmith
I use Net2phone for two different locations and it works flawlessly. I also use this app regularly when out in the field to help my staff with call over flows.
Glitches
This app has way too many glitches and calls break in and out a lot.
Buggy
Currently has a glitch where when I listen to phone voicemails, it will not allow me to listen to it on speaker. Absolutely maddening issue that makes using it torture. Please fix.
Consistently Misses Answered Calls
This app consistently glitches and will not let you accept calls or transfer to other people. I’ve used this app for a total of 3 hours and it already has had issues transferring and now phone calls cannot be answered. If I wasn’t using it for work, I wouldn’t be using this app anymore.
Response from developer
Please update to our newest version 4.0. You will find a lot more features and enhancements. Appreciate the feedback!
Can’t log in
It won’t let me get past the login stage.
Painfully Loud When Dialing
My organization recently had us start using this app for work calls and overall, it's a decent app. Except whenever you dial numbers, each button makes a very loud and stereotypically obnoxious beep - like dialing on an older landline. There is no way to turn this sound off. Silencing the phone makes no difference and the button sound will often stick in between numbers which produces a longer, drawn out beep. The only thing you can do is lower your volume completely anytime you need to make a call and then turn it back up after you start the call. It's inconvenient and time consuming at best. I have to use headphones to make calls for work and can't always just turn the volume down. I can only make calls in smaller bursts because of the ear aches and increased anxiety caused by this shrill and otherwise useless feature. It is so bad that I literally took a break from making calls to come here and write this review. If you need to use headphones, don't want to take extra steps anytime you make a call, have anxiety, or are prone to headaches and ear aches steer clear.
Update: randomly when I answer calls, the app will just decide to log me out of the app a few words in, hang up on the caller, and then force me to log back into the app before I can even attempt to call them back - and half the time, the calls don’t actually go through. They just ring to nowhere
Update: randomly when I answer calls, the app will just decide to log me out of the app a few words in, hang up on the caller, and then force me to log back into the app before I can even attempt to call them back - and half the time, the calls don’t actually go through. They just ring to nowhere
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RUN!!!
Horrible phone service and even worse customer service. It is extremely difficult to cancel service within the 30-day window and they will stop returning phone calls and emails once you try to cancel.
Net2phone is a fantastic app!
Net2phone is a fantastic app for both personal and professional use. The call quality is top-notch, offering clear and crisp audio on every call. I appreciate the ability to set up a virtual phone number, which has been invaluable for my freelance business. The international calling rates are unbeatable, allowing me to stay in touch with clients around the world without breaking the bank. The app's ease of use, combined with its excellent customer support, ensures a smooth and hassle-free experience. Net2phone has made communication more accessible and cost-effective, and it's now my go-to app for all my calling needs.
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Wow!!!
Wow!The app's video conferencing and screen sharing capabilities make collaborating with my team a breeze. The reliability of the service ensures that I never miss important calls or experience interruptions during virtual meetings. The in-app chat feature keeps all communication in one place, enhancing team coordination. The cost savings on long-distance calls and the pay-as-you-go pricing model are excellent benefits. Net2phone has made remote work feel more connected and efficient, and I couldn't be happier with the quality and features it offers.
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Nice!!!
With its feature-rich platform, I can seamlessly manage calls, voicemail, and faxes, all in one place. The call analytics have been invaluable, helping me gain insights into my team's performance and customer interactions. The app's flexibility allows me to use it on any device, and the quality of service is consistently high. Net2phone's customer support team has been responsive and knowledgeable, addressing any concerns promptly. The app's competitive pricing has saved my company money while improving our overall communication efficiency. Net2phone is a must-have for any business looking to optimize its communication infrastructure.
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Easy to use
Net2phone is a communication app that has transformed the way I keep in touch with friends and family. The call quality is consistently excellent, regardless of whether I'm making a local or international call. The app's built-in texting feature is a bonus, allowing me to chat with loved ones even when I can't make a call. The rates for international calls are incredibly affordable, making it easy to stay connected with relatives in different countries. Net2phone's user-friendly interface and reliable service make it a top choice for anyone looking for an affordable and efficient communication app. It's made keeping in touch with my global network easier than ever, and I'm extremely satisfied with its performance.
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